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- Tasks: Deliver five-star service and create memorable moments for our guests.
- Company: Join The Landmark London, a top-rated hotel with a vibrant team culture.
- Benefits: Earn up to £29,500, enjoy discounts, free meals, and extensive development opportunities.
- Why this job: Be part of a dynamic team that values your growth and unique contributions.
- Qualifications: Passion for hospitality and a positive attitude are essential.
- Other info: Work in a supportive environment with excellent career progression and fun events.
The predicted salary is between 23500 - 34500 £ per year.
Enrich the Journeys of our People and our Guests as our Night Front Office Graduate! The Landmark London looks for unique individuals to join a team full of energy and passion, where we value your strengths and growth potential. This could be your moment to become a part of our journey! We are located opposite Marylebone station and a short walk from Baker Street and Edgware Road stations.
Some of the brilliant benefits you will enjoy as a Night Front Office Graduate are:
- Annual Earnings up to £29,500 (£25,500 basic salary + non-contractual Tronc)
- Pension with company contributions
- 50% discount in all our restaurants and Spa treatments across our properties
- Team member and Friends & Family rates across our properties
- Complimentary stay after passing probation
- Extensive discounts on our benefits platform
- Access to private medical insurance
- Interest free season ticket loan
- Employee Assistance Programme - 24/7 online GP, mental health support and virtual wellbeing
- Support through development plans, apprenticeships and world-class management development programmes to be the best you can be
- Bike to work scheme
- Recommend a Friend incentive
- Uniforms provided and laundered complimentary
- Free meals on duty
- Opportunity to join our taskforces to contribute to the business focuses, community and environment
- Employee recognition schemes and Social Committee events including gala dinners and much more!
We are currently looking for a passionate Night Front Office Graduate, to join our Front Office Team on a permanent basis, with an immediate start to consistently deliver memorable moments and five star service to our guests and each other. It is important to us that everyone in the team brings positive energy to support our happy and fun environment, as we strive to build a community of diverse backgrounds and life experiences, where we care about careers and not just jobs.
As a Night Front Office Graduate, your main duties and expectations for the role will include:
- Maintain and adhere to The Landmark London Standard Operating Procedures in all day to day duties and to ensure every attempt is made to deliver memorable moments to each and every guest while providing 5* service at all times.
- Acquiring the knowledge to be able to explain the hotels products and rates on offer, and giving recommendation to our guests to generate maximum revenue for the department.
- Understanding of relevant policies and procedures and how to deal with specific situations.
You will be required to work 40 hours per week, on a shift rota.
We are …
- One of Sunday Times’ Top 100 “Best Companies to Work For 2025”
- Leaders Club Hotel of the Year Award 2025
- A Leading Hotels of the World member
- 5 red stars
- 2 rosettes
- Earth Check Silver Certified 2025
If you feel your experience, personality and interest are a match for this Night Front Office Graduate role, we encourage you to apply today. What makes you unique makes us exceptional!
All applicants must be legally eligible to work in the UK.
Night Front Office Graduate - Front Office - The Landmark London in City of Westminster employer: The Landmark
Contact Detail:
The Landmark Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Front Office Graduate - Front Office - The Landmark London in City of Westminster
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on The Landmark London. Understand their values, culture, and what makes them stand out. This will help you connect with the team and show that you're genuinely interested in being part of their journey.
✨Tip Number 2
Practice your people skills! As a Night Front Office Graduate, you'll be interacting with guests and colleagues alike. Role-play common scenarios with friends or family to boost your confidence and ensure you can deliver that five-star service they’re looking for.
✨Tip Number 3
Dress to impress! First impressions matter, especially in hospitality. Make sure you look smart and professional for your interview. It shows that you respect the opportunity and are ready to represent The Landmark London.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It’s the best way to ensure it gets noticed. Plus, you’ll find all the details about the role and benefits right there, making it easier for you to tailor your approach.
We think you need these skills to ace Night Front Office Graduate - Front Office - The Landmark London in City of Westminster
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for the Night Front Office Graduate role shine through! We want to see how excited you are about joining our team and contributing to the memorable experiences we create for our guests.
Tailor Your CV: Make sure your CV is tailored to the job description. Highlight any relevant experience or skills that align with what we're looking for. We love seeing how your unique background can add value to our vibrant team!
Craft a Compelling Cover Letter: Your cover letter is your chance to tell us why you're the perfect fit for this role. Share your story, your motivations, and how you can contribute to our fun and energetic environment. Keep it personal and engaging!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the Night Front Office Graduate position. Plus, it’s super easy!
How to prepare for a job interview at The Landmark
✨Know the Company Inside Out
Before your interview, take some time to research The Landmark London. Familiarise yourself with their values, mission, and recent achievements. This will not only show your genuine interest but also help you tailor your answers to align with their culture.
✨Showcase Your Passion for Hospitality
As a Night Front Office Graduate, your enthusiasm for providing excellent service is key. Prepare examples from your past experiences where you went above and beyond for guests or colleagues. This will demonstrate your commitment to delivering memorable moments.
✨Prepare for Scenario-Based Questions
Expect questions that assess how you would handle specific situations in a front office role. Think about scenarios like dealing with a difficult guest or managing a booking error. Practising your responses will help you feel more confident during the interview.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions ready to ask your interviewers. Inquire about team dynamics, training opportunities, or how they measure success in the role. This shows your interest in the position and helps you gauge if it’s the right fit for you.
