At a Glance
- Tasks: Join us as a Room Attendant, delivering five-star service and creating memorable moments for guests.
- Company: The Landmark London is a vibrant hotel located near Marylebone station, known for its passionate team.
- Benefits: Enjoy a competitive salary, discounts, free meals, and extensive development opportunities.
- Why this job: Be part of a fun, diverse team that values your growth and offers a supportive work environment.
- Qualifications: No specific qualifications required; just bring your positive energy and passion for hospitality.
- Other info: Immediate start available; we’re ranked #3 in The Best Companies to Work For List 2024.
The predicted salary is between 26780 - 29780 £ per year.
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Enrich the Journeys of our People and our Guests as ourRoom Attendant!
The Landmark London looks for unique individuals to join a team full of energy and passion, where we value your strengths and growth potential. This could be your moment to become a part of our journey! We are located opposite Marylebone station and a short walk from Baker Street and Edgware Road stations.
Some of thebrilliant benefitsyou will enjoy as aRoom Attendantare:
Annual earnings to £
29,780.00(£
26,780.00base salary + non-contractual tronc)
· Pension with company contributions
· 50% discount in all our restaurants and Spa treatments across our properties
· Team member and Friends & Family rates across our properties
· Complimentary stay after passing probation
· Extensive discounts on our benefits platform
· Access to private medical insurance
· Interest free season ticket loan
· Employee Assistance Programme – 24/7 online GP, mental health support and virtual wellbeing
· Support through development plans, apprenticeships and world-class management development programmes to be the best you can be
· Bike to work scheme
· Recommend a Friend incentive
· Uniforms provided and laundered complimentary
· Free meals on duty
· Opportunity to join our taskforces to contribute to the business focuses, community and environment
· Employee recognition schemes and Social Committee events including gala dinners and much more!
We are currently looking for a passionateRoom Attendant , to join ourAccommodation Serviceson apermanentbasis, with an immediate start to consistently deliver memorable moments and five star service to our guests and each other. It is important to us that everyone in the team brings positive energy to support our happy and fun environment, as we strive to build a community of diverse backgrounds and life experiences, where we care about careers and not just jobs.
As aRoom Attendant, your main duties and expectations for the role will include:
· To carry out any other cleaning duties as specified by your Supervisor.
· To have proper regard for both guest and hotel property.
· To report to the Supervisor, rooms which do not require service or which have DND signs on door in his/her assigned area.
· To accurately complete the control lists at times as advised by your Supervisor
· Ensuring all procedures are followed in relation to LQA standards
You will be required to work40 hoursper week, on a shift rota.
We are …
· #3 best company to work for in The Best Companies to Work For List 2024
· A Leading Hotels of the World member
If you feel your experience, personality and interest are a match for thisRoom Attendant role, we encourage you toapplytoday. What makes you unique makes us exceptional!
All applicants must be legally eligible to work in the UK
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Room Attendant employer: The Landmark London
Contact Detail:
The Landmark London Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Room Attendant
✨Tip Number 1
Familiarise yourself with the hotel’s values and culture. The Landmark London emphasises a positive and energetic environment, so showing that you align with their ethos during any interactions can set you apart.
✨Tip Number 2
Highlight your customer service skills in conversations. As a Room Attendant, delivering five-star service is key, so be ready to share examples of how you've gone above and beyond for guests in previous roles.
✨Tip Number 3
Network with current employees if possible. Engaging with team members can provide insights into the role and the work environment, plus it shows your genuine interest in becoming part of their community.
✨Tip Number 4
Prepare to discuss your adaptability and teamwork skills. The role requires working closely with others and being flexible, so think of specific instances where you've successfully collaborated or adapted to changing situations.
We think you need these skills to ace Room Attendant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and expectations of a Room Attendant. Tailor your application to highlight relevant experience and skills that align with these duties.
Craft a Personalised Cover Letter: Write a cover letter that reflects your passion for hospitality and your desire to contribute positively to the team. Mention specific aspects of the job that excite you and how your background makes you a great fit.
Highlight Relevant Experience: In your CV, emphasise any previous roles in hospitality or cleaning services. Use bullet points to clearly outline your achievements and responsibilities in those positions, showcasing your attention to detail and commitment to service.
Proofread Your Application: Before submitting, thoroughly proofread your application for any spelling or grammatical errors. A polished application reflects your professionalism and attention to detail, which are crucial in the hospitality industry.
How to prepare for a job interview at The Landmark London
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for the hospitality industry during the interview. Share any previous experiences that highlight your love for providing excellent service and creating memorable moments for guests.
✨Demonstrate Team Spirit
Since the role requires working closely with others, emphasise your ability to work as part of a team. Share examples of how you've collaborated with colleagues in the past to achieve common goals or improve service quality.
✨Understand the Role's Responsibilities
Familiarise yourself with the specific duties of a Room Attendant, such as cleaning standards and guest interactions. Be prepared to discuss how you would handle various scenarios, like dealing with a guest's special requests or managing time effectively.
✨Ask Insightful Questions
Prepare thoughtful questions to ask the interviewer about the company culture, training opportunities, and team dynamics. This shows your genuine interest in the position and helps you determine if it's the right fit for you.