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- Tasks: Coordinate room service requests and ensure timely delivery for guests.
- Company: Join The Landmark London, a top-rated hotel known for its vibrant team culture.
- Benefits: Enjoy competitive pay, discounts, free meals, and extensive development opportunities.
- Why this job: Be part of a fun, diverse team that values your growth and positive energy.
- Qualifications: No specific qualifications required; just bring your passion and enthusiasm!
- Other info: Immediate start available; flexible shift rota with 40 hours per week.
The predicted salary is between 25000 - 30000 £ per year.
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Enrich the Journeys of our People and
our Guests as our In Room Dining Night Coordinator !
The
Landmark London looks for unique individuals to join a team full of energy and
passion, where we value your strengths and growth potential. This could be your
moment to become a part of our journey! We
are located opposite Marylebone station and a short walk from Baker Street and
Edgware Road stations.
Some of the brilliant benefits you will enjoy as a Night Coordinator are:
Annual earnings to £ 29,396.80
(£25,396.80 base salary +
non-contractual tronc)
·
Pension with company
contributions
·
50% discount in all our
restaurants and Spa treatments across our properties
·
Free meals on duty
·
Team member and
Friends & Family rates across our properties
·
Complimentary stay
after passing probation
·
Extensive discounts on
our benefits platform
·
Access to private medical insurance
·
Support through development plans, apprenticeships and world-class
management development programmes to be the best you can be
·
Interest free season
ticket loan
·
Employee Assistance
Programme – 24/7 online GP, mental health support and virtual wellbeing
·
Bike to work scheme
·
Recommend a Friend
incentive
·
Uniforms provided and laundered complimentary
·
Opportunity to join our taskforces to contribute to the business
focuses, community and environment
·
Employee
recognition schemes and Social Committee events including gala dinners and much
more!
We are currently looking for a
passionate Night
Coordinator , to join our In Room Dining on an permanent basis , with an immediate start
to consistently deliver memorable moments and five star service to our guests
and each other. It is important to us that everyone in the team brings positive
energy to support our happy and fun environment, as we strive to build a
community of diverse backgrounds and life experiences, where we care about
careers and not just jobs.
As a Night Coordinator , your main duties and
expectations for the role will include:
·
Handle and coordinate all room service request from guests,
ensuring timely and accurate delivery.
·
Act as the main point of contact between guests and various
hotel departments, such as housekeeping and maintenance, to address any issues
or special requests.
·
Process and manage room service orders, including taking
orders, preparing trays, and ensuring proper delivery according to the outlets
Service SOP’s, and LQA Standards for each meal period.
·
Monitor and manage inventory levels of room service
supplies, ensuring everything is stocked and ready for use. To ensure that all
transfers of beverages are completed in line with required standard.
·
Handle billing for room service orders, ensuring accurate
charges are applied to guest accounts.
You will be required to work 40 hours per
week, on a shift rota.
We are …
·
One of Sunday Times’ Top 100 “Best Companies
to Work For 2025”
·
A Leading Hotels of the World member
·
5 red stars
If you feel your experience,
personality and interest are a match for this Night Coordinator role, we encourage
you to apply today. What makes you
unique makes us exceptional!
All applicants must be legally
eligible to work in the UK.
#J-18808-Ljbffr
Night Coordinator employer: The Landmark London
Contact Detail:
The Landmark London Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Coordinator
✨Tip Number 1
Familiarise yourself with the hotel and its services. Knowing the ins and outs of The Landmark London, including its dining options and amenities, will help you stand out during any discussions or interviews.
✨Tip Number 2
Showcase your customer service skills. As a Night Coordinator, you'll be the main point of contact for guests. Be prepared to share examples of how you've provided exceptional service in previous roles.
✨Tip Number 3
Demonstrate your ability to work under pressure. The role involves handling multiple requests and coordinating with various departments, so be ready to discuss how you manage stress and prioritise tasks effectively.
✨Tip Number 4
Emphasise your teamwork and communication skills. The job requires collaboration with different hotel departments, so highlight experiences where you've successfully worked as part of a team to achieve common goals.
We think you need these skills to ace Night Coordinator
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and expectations of a Night Coordinator. Tailor your application to highlight relevant experience and skills that align with these duties.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your previous experience in hospitality or customer service. Emphasise any roles where you managed guest interactions or coordinated services, as these are key aspects of the Night Coordinator position.
Write a Personalised Cover Letter: In your cover letter, express your passion for the role and the hospitality industry. Mention specific reasons why you want to work at The Landmark London and how your unique qualities can contribute to their team.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a role that involves coordinating services and managing guest requests.
How to prepare for a job interview at The Landmark London
✨Show Your Passion for Hospitality
As a Night Coordinator, it's crucial to demonstrate your enthusiasm for the hospitality industry. Share specific experiences where you went above and beyond to create memorable moments for guests, highlighting your commitment to exceptional service.
✨Understand the Role's Responsibilities
Familiarise yourself with the key duties of a Night Coordinator, such as handling room service requests and coordinating with various hotel departments. Be prepared to discuss how your skills align with these responsibilities and provide examples from your past roles.
✨Emphasise Teamwork and Communication Skills
This role requires effective communication with both guests and team members. Prepare to discuss how you've successfully collaborated in previous positions, and be ready to share examples of how you resolved conflicts or addressed guest concerns.
✨Ask Insightful Questions
At the end of the interview, take the opportunity to ask thoughtful questions about the hotel's culture, team dynamics, and growth opportunities. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
