At a Glance
- Tasks: Lead the stewarding team to deliver five-star service and maintain hygiene standards.
- Company: Join The Landmark London, a vibrant and award-winning hotel.
- Benefits: Earn up to £39,000, enjoy discounts, free meals, and wellness support.
- Other info: Recognised as one of the Sunday Times’ Top 100 Best Companies to Work For.
- Why this job: Be part of a fun, diverse team that values your growth and unique contributions.
- Qualifications: Experience managing large teams in a five-star hotel environment is essential.
The predicted salary is between 34000 - 39000 € per year.
Enrich the Journeys of our People and our Guests as our Stewarding Operation Manager! The Landmark London looks for unique individuals to join a team full of energy and passion, where we value your strengths and growth potential. This could be your moment to become a part of our journey! We are located opposite Marylebone station and a short walk from Baker Street and Edgware Road stations.
Benefits
- Annual earnings to £39,000 (£34,502.94 base salary + non-contractual tronc)
- Pension with company contributions
- 50% discount in all our restaurants and Spa treatments across our properties
- Team member and Friends & Family rates across our properties
- Complimentary stay after passing probation
- Extensive discounts on our benefits platform
- Interest free season ticket loan
- Employee Assistance Programme - 24/7 online GP, mental health support and virtual wellbeing
- Support through development plans, apprenticeships and world-class management development programmes to be the best you can be
- Bike to work scheme
- Recommend a Friend incentive
- Uniforms provided and laundered complimentary
- Free meals on duty
- Opportunity to join our taskforces to contribute to the business focuses, community and environment
- Employee recognition schemes and Social Committee events including gala dinners and much more!
Role Overview
We are currently looking for a passionate Stewarding Operation Manager to join the Stewarding Department on a permanent basis, with an immediate start to consistently deliver memorable moments and five-star service to our guests and each other. It is important to us that everyone in the team brings positive energy to support our happy and fun environment, as we strive to build a community of diverse backgrounds and life experiences, where we care about careers and not just jobs.
Responsibilities
- Manage the stewarding department in all daily operational needs for the hotel to ensure 5 stars standards are maintained or exceeded.
- Conduct regular performance review and training needs for the department to ensure departmental standards are followed.
- Manage the hotel back of house hygiene standards, staffing level and equipment needs for the hotel operation.
- In the absence of the deputy chief steward, assist with administrative tasks for the department.
Qualifications
Candidate must demonstrate proven experience managing a large team. Applicants must have relevant experience overseeing stewarding/kitchen operations within a five-star hotel.
Hours
You will be required to work such hours as are necessary to fulfil your duties and, in any event, not less than hours.
Awards & Recognition
- One of Sunday Times’ Top 100 “Best Companies to Work For 2025”
- Leaders Club Hotel of the Year Award 2025
- A Leading Hotels of the World member
- 5 red stars
- 2 rosettes
- Earth Check Silver Certified 2025
If you feel your experience, personality and interest are a match for this Stewarding Operation Manager role, we encourage you to apply today. What makes you unique makes us exceptional! All applicants must be legally eligible to work in the UK.
Stewarding Operation Manager in London employer: The Landmark London
The Landmark London is an exceptional employer that prioritises the growth and well-being of its team members, offering a vibrant work culture filled with energy and passion. Located conveniently near major transport links, employees enjoy competitive benefits including generous discounts, comprehensive support programmes, and opportunities for professional development, all while contributing to a community that values diversity and recognition.
StudySmarter Expert Advice🤫
We think this is how you could land Stewarding Operation Manager in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with current employees at The Landmark London. A friendly chat can sometimes lead to opportunities that aren’t even advertised!
✨Tip Number 2
Prepare for the interview by researching the company culture and values. Show us how your passion for hospitality aligns with our mission to deliver five-star service. We love candidates who can bring positive energy to our team!
✨Tip Number 3
Practice common interview questions and have your own ready. Think about how your experience managing teams can contribute to maintaining our high standards. Confidence is key, so let your personality shine through!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always on the lookout for unique individuals who can enrich our guests' journeys.
We think you need these skills to ace Stewarding Operation Manager in London
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through! We want to see how your energy and passion align with our team culture at The Landmark London.
Tailor Your CV:Make sure to customise your CV to highlight relevant experience in managing teams and overseeing operations in a five-star environment. We love seeing how your unique background fits into our journey!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to spot. Remember, we’re looking for someone who can manage effectively!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you on board for this exciting opportunity as our Stewarding Operation Manager.
How to prepare for a job interview at The Landmark London
✨Know Your Stuff
Before the interview, make sure you understand the role of a Stewarding Operation Manager inside out. Familiarise yourself with the responsibilities listed in the job description, especially around managing hygiene standards and team performance. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Your Passion
The Landmark London values energy and passion, so don’t hold back! Share your enthusiasm for creating memorable moments and delivering five-star service. Think of specific examples from your past experiences where you’ve gone above and beyond to enhance guest satisfaction or support your team.
✨Ask Smart Questions
Prepare some thoughtful questions to ask at the end of your interview. This could be about the team culture, opportunities for development, or how they measure success in the stewarding department. It shows you’re engaged and serious about contributing to their community.
✨Dress to Impress
Even though the role is behind the scenes, first impressions matter! Dress smartly and professionally for your interview. It reflects your respect for the opportunity and aligns with the five-star standards they uphold at The Landmark London.
