At a Glance
- Tasks: Deliver five-star service and create memorable moments for our guests.
- Company: Join The Landmark London, a top-rated hotel with a vibrant team culture.
- Benefits: Earn £12.71/hour plus service charge, enjoy free meals and wellness support.
- Other info: Flexible hours to fit your schedule and opportunities for career advancement.
- Why this job: Be part of a fun, energetic team that values your growth and unique strengths.
- Qualifications: Passion for hospitality and a positive attitude are essential.
Enrich the Journeys of our People and our Guests as our Waiter/Waitress! The Landmark London looks for unique individuals to join a team full of energy and passion, where we value your strengths and growth potential. This could be your moment to become a part of our journey! We are located opposite Marylebone station and a short walk from Baker Street and Edgware Road stations.
Some of the brilliant benefits you will enjoy as a Waiter/Waitress are:
- Salary: £12.71/hour + service charge
- Pension scheme with company contributions
- Employee Assistance Programme - 24/7 online GP, mental health support and virtual wellbeing
- Complimentary laundry
- Free meals on duty
- Recommend a Friend incentive
- Employee recognition schemes and Social Committee events including gala dinners and much more!
We are currently looking for a passionate Waiter/Waitress, to join our Great Central Pub on a casual basis, with an immediate start to consistently deliver memorable moments and five-star service to our guests and each other. It is important to us that everyone in the team brings positive energy to support our happy and fun environment, as we strive to build a community of diverse backgrounds and life experiences, where we care about careers and not just jobs.
As a Waiter/Waitress, your main duties and expectations for the role will include:
- To be fully knowledgeable about all the allergens and their presence in the dishes and drinks offered in the restaurant and to know where to find all the information.
- To participate in food and beverage training and Master classes to ensure up-to-date knowledge of product.
- To be attentive to all guests and ensure that special requests are delivered.
- To work closely with the Waiter, Outlet’s Supervisor, and Manager on duty to ensure the smooth running of the shift.
- To be fully aware of all F&B Promotions in place for all the F&B Areas in the Hotel and to communicate them to guests when appropriate.
- To perform any other duties as requested by the Outlet’s Supervisor or Manager on duty to ensure our guests receive efficient service.
You will work the hours according to your availability and business needs, just notify your manager and they will schedule your shifts accordingly.
We are one of Sunday Times’ Top 100 “Best Companies to Work For 2026”, Leaders Club Hotel of the Year Award 2025, a Leading Hotels of the World member, 5 red stars, and 2 rosettes. All applicants must be legally eligible to work in the UK.
Waiter/ess in City of Westminster employer: The Landmark London
The Landmark London is an exceptional employer that prioritises employee growth and development, offering comprehensive training programmes to enhance your skills as a Waiter/Waitress. Located in a vibrant area opposite Marylebone station, our work culture is dynamic and supportive, ensuring that you thrive in a team that values energy and passion while enjoying great perks and a fulfilling career path.
StudySmarter Expert Advice🤫
We think this is how you could land Waiter/ess in City of Westminster
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at The Landmark London and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at The Landmark London that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at The Landmark London.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at The Landmark London get a sense of who you are beyond your experience!
How to prepare for a job interview at The Landmark London
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at The Landmark London and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.
