Host/hostess - London

Host/hostess - London

London Full-Time 36400 - 36400 £ / year (est.) No home office possible
The Landmark London Hotel

At a Glance

  • Tasks: Create memorable experiences for guests while delivering five-star service.
  • Company: The Landmark London, a vibrant and award-winning hotel.
  • Benefits: Up to £36,400 annual earnings, 50% restaurant discounts, and free meals on duty.
  • Other info: Be part of a diverse community with excellent career development opportunities.
  • Why this job: Join a fun team and grow your career in a supportive environment.
  • Qualifications: Passion for hospitality and a positive attitude.

The predicted salary is between 36400 - 36400 £ per year.

Enrich the Journeys of our People and our Guests as our Host/ess! The Landmark London looks for unique individuals to join a team full of energy and passion, where we value your strengths and growth potential. This could be your moment to become a part of our journey! We are located opposite Marylebone station and a short walk from Baker Street and Edgware Road stations.

Some of the brilliant benefits you will enjoy as a Host/ess are:

  • Annual Earnings up to 36,400 (26,158.70 basic salary + non-contractual tronc)
  • Pension with company contributions
  • 50% discount in all our restaurants and Spa treatments across our properties
  • Team member and Friends & Family rates across our properties
  • Complimentary stay after passing probation
  • Extensive discounts on our benefits platform
  • Interest free season ticket loan
  • Employee Assistance Programme - 24/7 online GP, mental health support and virtual wellbeing
  • Support through development plans, apprenticeships and world-class management development programmes to be the best you can be
  • Bike to work scheme
  • Recommend a Friend incentive
  • Uniforms provided and laundered complimentary
  • Free meals on duty
  • Opportunity to join our taskforces to contribute to the business focuses, community and environment
  • Employee recognition schemes and Social Committee events including gala dinners and much more!

We are currently looking for a passionate Host/ess to join our Food and Beverage Team on a permanent basis, with an immediate start to consistently deliver memorable moments and five-star service to our guests and each other. It is important to us that everyone in the team brings positive energy to support our happy and fun environment, as we strive to build a community of diverse backgrounds and life experiences, where we care about careers and not just jobs.

As a Host/ess, your main duties and expectations for the role will include:

  • To have a full knowledge of the food and beverage menu in the outlet at all times
  • To focus on delivering memorable moments to all the guests, using guests' names at all times.
  • To be fully conversant with the Company's values, competencies, and behaviours and role model them at all times.
  • To be fully aware of all F&B Promotions in place for all the F&B Areas in the Hotel and to communicate them to guests when appropriate.
  • To be attentive to all guests and ensure that special requests are delivered.

You will be required to work 40 hours per week, on a shift rota.

If you feel your experience, personality and interest are a match for this Host/ess role, we encourage you to apply today. What makes you unique makes us exceptional!

All applicants must be legally eligible to work in the UK.

Host/hostess - London employer: The Landmark London Hotel

The Landmark London is an exceptional employer that fosters a vibrant and inclusive work culture, where your strengths and growth potential are truly valued. Located conveniently opposite Marylebone station, we offer a range of fantastic benefits including competitive earnings, extensive discounts, and opportunities for personal development through world-class training programmes. Join our passionate team and contribute to creating memorable experiences for our guests while enjoying a supportive environment that prioritises employee wellbeing and recognition.
The Landmark London Hotel

Contact Detail:

The Landmark London Hotel Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Host/hostess - London

✨Tip Number 1

Get to know the company! Before your interview, do a bit of research on The Landmark London. Understand their values and what makes them tick. This way, you can show off your enthusiasm and how you fit into their vibrant team.

✨Tip Number 2

Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how you can deliver memorable moments for guests, just like they want from a Host/ess. Confidence is key!

✨Tip Number 3

Dress to impress! Make sure you look the part when you show up for your interview. A smart appearance shows that you take the role seriously and are ready to represent the brand's five-star service.

✨Tip Number 4

Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and keeps you fresh in their minds. Plus, it’s a great chance to reiterate your excitement about joining their team!

We think you need these skills to ace Host/hostess - London

Customer Service Skills
Knowledge of Food and Beverage Menu
Attention to Detail
Communication Skills
Positive Energy
Teamwork
Adaptability
Problem-Solving Skills
Understanding of Company Values
Ability to Handle Special Requests
Time Management
Multitasking
Interpersonal Skills
Cultural Awareness

Some tips for your application 🫡

Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see how excited you are about becoming a Host/ess and enriching the journeys of our guests.

Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Host/ess role. Highlight any previous customer service experience and your ability to create memorable moments for guests, as this is key for us.

Be Authentic: We value unique individuals, so don’t be afraid to let your personality come through in your application. Share your story and what makes you a great fit for our vibrant team!

Apply Through Our Website: For the best chance of joining our team, make sure to apply directly through our website. It’s the easiest way for us to see your application and get you on board for this exciting journey!

How to prepare for a job interview at The Landmark London Hotel

✨Know the Menu Inside Out

Before your interview, make sure you familiarise yourself with the food and beverage menu. Being able to discuss specific dishes and drinks will show your passion for the role and your commitment to delivering memorable moments for guests.

✨Emphasise Your People Skills

As a Host/ess, your ability to connect with guests is crucial. Prepare examples of how you've created positive experiences in previous roles. Highlight your communication skills and how you can use guests' names to make them feel special.

✨Understand the Company Values

Research The Landmark London’s values and behaviours. During the interview, demonstrate how your personal values align with theirs. This shows that you’re not just looking for a job, but a place where you can grow and contribute positively.

✨Show Enthusiasm and Energy

The team at The Landmark London values positive energy. Be sure to convey your enthusiasm for the role and the hospitality industry. A genuine smile and a friendly attitude can go a long way in making a great impression!

Host/hostess - London
The Landmark London Hotel
Location: London

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