At a Glance
- Tasks: Create memorable experiences for guests while delivering five-star service.
- Company: The Landmark London, a vibrant and award-winning hotel.
- Benefits: Earn up to £36,400, enjoy discounts, free meals, and wellness support.
- Other info: Be part of a diverse community with excellent career growth opportunities.
- Why this job: Join a fun team and make a real impact on guest experiences.
- Qualifications: Passion for hospitality and a positive attitude.
The predicted salary is between 26158 - 36400 £ per year.
Enrich the Journeys of our People and our Guests as our Host/ess! The Landmark London looks for unique individuals to join a team full of energy and passion, where we value your strengths and growth potential. This could be your moment to become a part of our journey! We are located opposite Marylebone station and a short walk from Baker Street and Edgware Road stations.
Some of the brilliant benefits you will enjoy as a Host/ess are:
- Annual Earnings up to £36,400 (£26,158.70 basic salary + non-contractual tronc)
- Pension with company contributions
- 50% discount in all our restaurants and Spa treatments across our properties
- Team member and Friends & Family rates across our properties
- Complimentary stay after passing probation
- Extensive discounts on our benefits platform
- Interest free season ticket loan
- Employee Assistance Programme - 24/7 online GP, mental health support and virtual wellbeing
- Support through development plans, apprenticeships and world-class management development programmes to be the best you can be
- Bike to work scheme
- Recommend a Friend incentive
- Uniforms provided and laundered complimentary
- Free meals on duty
- Opportunity to join our taskforces to contribute to the business focuses, community and environment
- Employee recognition schemes and Social Committee events including gala dinners and much more!
We are currently looking for a passionate Host/ess, to join our Food and Beverage Team on a permanent basis, with an immediate start to consistently deliver memorable moments and five-star service to our guests and each other. It is important to us that everyone in the team brings positive energy to support our happy and fun environment, as we strive to build a community of diverse backgrounds and life experiences, where we care about careers and not just jobs.
As a Host/ess, your main duties and expectations for the role will include:
- To have a full knowledge of the food and beverage menu in the outlet at all times
- To focus on delivering memorable moments to all the guests, using guests' names at all times.
- To be fully conversant with the Company’s values, competencies, and behaviours and role model them at all times.
- To be fully aware of all F&B Promotions in place for all the F&B Areas in the Hotel and to communicate them to guests when appropriate.
- To be attentive to all guests and ensure that special requests are delivered.
You will be required to work 40 hours per week, on a shift rota.
If you feel your experience, personality and interest are a match for this Host/ess role, we encourage you to apply today. What makes you unique makes us exceptional!
All applicants must be legally eligible to work in the UK.
Host/ess in London employer: The Landmark London Hotel
The Landmark London is an exceptional employer that fosters a vibrant and inclusive work culture, where your strengths and growth potential are truly valued. Located conveniently near major transport links, we offer competitive benefits including a generous salary, extensive discounts, and opportunities for personal development through world-class training programmes. Join our passionate team and be part of a community that prioritises employee well-being and recognition, making every day at work a rewarding experience.
StudySmarter Expert Advice🤫
We think this is how you could land Host/ess in London
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on The Landmark London. Understand their values and what makes them tick. This way, you can show off how your personality and skills align with their mission.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how you can deliver memorable moments for guests, just like they want from a Host/ess. Confidence is key!
✨Tip Number 3
Dress to impress! Make sure you look the part when you show up for your interview. A smart appearance not only reflects your professionalism but also shows that you care about the role and the company.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the position and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be a fantastic fit for the team!
We think you need these skills to ace Host/ess in London
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the Host/ess role shine through! We want to see how much you care about delivering memorable moments and creating a fun environment for our guests.
Know Your Stuff:Make sure to highlight any relevant experience you have with food and beverage service. We love candidates who are familiar with menus and can engage with guests using their names, so don’t hold back on showcasing your knowledge!
Be Yourself:We value unique individuals, so don’t be afraid to let your personality come through in your application. Share your experiences and what makes you stand out – it’s all about building a community of diverse backgrounds!
Apply Through Our Website:For the best chance of joining our vibrant team, make sure to apply directly through our website. It’s the easiest way for us to see your application and get you started on this exciting journey with us!
How to prepare for a job interview at The Landmark London Hotel
✨Know the Menu Inside Out
As a Host/ess, you'll need to have a full knowledge of the food and beverage menu. Before your interview, take some time to familiarise yourself with the offerings at The Landmark London. This will not only impress your interviewers but also show that you're genuinely interested in the role.
✨Emphasise Your People Skills
This role is all about creating memorable moments for guests. Be ready to share examples from your past experiences where you've gone above and beyond for customers. Highlighting your ability to use guests' names and make them feel special will resonate well with the interviewers.
✨Showcase Your Passion for Hospitality
The Landmark London values energy and passion. During your interview, express why you love working in hospitality and how you can contribute to a happy and fun environment. Share any relevant experiences that demonstrate your enthusiasm for delivering five-star service.
✨Understand the Company Values
Familiarise yourself with the company's values, competencies, and behaviours. Be prepared to discuss how you embody these in your work. Showing that you align with their mission will help you stand out as a candidate who truly fits into their team culture.
