At a Glance
- Tasks: Deliver five-star service and create memorable moments for guests.
- Company: Join a vibrant team at The Landmark London, a top-rated hotel.
- Benefits: Earn up to £32,000, enjoy discounts, and complimentary meals on duty.
- Other info: Immediate start with excellent career development opportunities.
- Why this job: Be part of a fun, diverse community that values your growth and strengths.
- Qualifications: Passion for hospitality and a positive attitude are essential.
The predicted salary is between 26436 - 32000 £ per year.
Enrich the Journeys of our People and our Guests as our Front Office Clerk! The Landmark London looks for unique individuals to join a team full of energy and passion, where we value your strengths and growth potential. This could be your moment to become a part of our journey! We are located opposite Marylebone station and a short walk from Baker Street and Edgware Road stations.
Some of the brilliant benefits you will enjoy as a Front Office Clerk are:
- Annual Earnings up to 32,000.00 (26,436.80 annual base salary non-contractual tronc)
- Pension with company contributions
- 50% discount in all our restaurants and Spa treatments across our properties
- Team member and Friends & Family rates across our properties
- Complimentary stay after passing probation
- Extensive discounts on our benefits platform
- Access to private medical insurance
- Interest free season ticket loan
- Employee Assistance Programme - 24/7 online GP, mental health support and virtual wellbeing
- Support through development plans, apprenticeships and world-class management development programmes to be the best you can be
- Bike to work scheme
- Recommend a Friend incentive
- Uniforms provided and laundered complimentary
- Free meals on duty
- Opportunity to join our taskforces to contribute to the business focuses, community and environment
- Employee recognition schemes and Social Committee events including gala dinners and much more!
We are currently looking for a passionate Front Office Clerk to join our Front Office on a permanent basis, with an immediate start to consistently deliver memorable moments and five star service to our guests and each other. It is important to us that everyone in the team brings positive energy to support our happy and fun environment, as we strive to build a community of diverse backgrounds and life experiences, where we care about careers and not just jobs.
To be familiar with the department's Standard Operating Procedures, as well as the LQA and AA Standards. Understanding of relevant policies and procedures and how to deal with specific situations. To be fully conversant with all activities in Front Office related to the handling of cash and money transactions. To always put guests 'first', trying to meet and exceed their expectations and needs. To pre-register guests when applicable, following established procedures. You will be required to work such hours as are necessary to fulfil your duties and in any event not less than hours.
If you feel your experience, personality and interest are a match for this Front Office Clerk role, we encourage you to apply today. What makes you unique makes us exceptional! All applicants must be legally eligible to work in the UK.
Front Office Clerk - London employer: The Landmark London Hotel
The Landmark London is an exceptional employer that prioritises the growth and well-being of its team members, offering a vibrant work culture filled with energy and passion. Located conveniently opposite Marylebone station, employees enjoy a range of benefits including competitive earnings, extensive discounts, and opportunities for professional development through world-class management programmes. With a strong commitment to employee recognition and community involvement, The Landmark London fosters a supportive environment where unique individuals can thrive and contribute to memorable guest experiences.
