At a Glance
- Tasks: Lead spa operations, ensuring exceptional guest experiences and strong commercial performance.
- Company: Join a top-rated hotel known for its vibrant culture and commitment to staff growth.
- Benefits: Earn up to £70,000, enjoy discounts, complimentary stays, and extensive health support.
- Other info: Be part of a diverse team with opportunities for personal and professional development.
- Why this job: Make a real impact in wellness while working in a fun, supportive environment.
- Qualifications: Passion for wellness and experience in leading teams in a hospitality setting.
The predicted salary is between 60000 - 70000 £ per year.
- Director of Spa – Marylebone, London
- Enrich the journeys of our people and our guests as our
Director of Spa .
The Landmark London looks for unique individuals to join a team full of energy and passion, where we value your strengths and growth potential.
We are located opposite Marylebone station and a short walk from Baker Street and Edgware Road stations.
Benefits
- Annual earnings to £70,000
- Pension with company contributions
- 50% discount in all our restaurants and Spa treatments across our properties
- Team member and Friends & Family rates across our properties
- Complimentary stay after passing probation
- Extensive discounts on our benefits platform
- Access to Health Care cash plan
- Interest free season ticket loan
- Employee Assistance Programme - 24/7 online GP, mental health support and virtual wellbeing
- Support through development plans, apprenticeships and world-class management development programmes to be the best you can be
- Bike to work scheme
- Recommend a Friend incentive
- Free meals on duty
- Opportunity to join our taskforces to contribute to the business focuses, community and environment
- Employee recognition schemes and Social Committee events including gala dinners and much more!
- Awards and recognition: Sunday Times Top 100 Best Companies to Work For 2026; Leaders Club Hotel of the Year Award 2025; Leading Hotels of the World member; 5 red stars; 2 rosettes; Earth Check Silver Certified 2025
- Role and Responsibilities
- Leading all spa, wellness and fitness operations, ensuring exceptional guest experience, strong commercial performance and seamless day-to-day delivery.
- Owning the end-to-end wellbeing journey, from arrival through treatments, relaxation, and departure; embedding signature rituals that define the Spa experience.
- Overseeing the safe and effective operation of all facilities, including water quality, compliance, preventative maintenance and optimal guest flow.
- Driving revenue across treatments, retail, membership and wellbeing experiences through data-led strategies, innovative programming and outstanding team performance.
- Recruiting, developing and inspiring a high-performing team of therapists, receptionists and spa attendants; maintaining elevated service and training standards.
- Collaborating with marketing and PR teams to build partnerships, wellness activations and engagement.
- Acting as an ambassador of the Spa & Wellbeing concept, continuously evolving the experience in line with guest insight, industry innovations and brand standards.
Requirements
You will be required to work such hours as are necessary to fulfil duties and in any event not less than 40 hours.
All applicants must be legally eligible to work in the UK.
We are currently looking for a passionate
Director of Spa , to join our Spa Department on a permanent basis, with an immediate start to consistently deliver memorable moments and five star service to our guests and each other.
It is important to us that everyone in the team brings positive energy to support our happy and fun environment, as we strive to build a community of diverse backgrounds and life experiences, where we care about careers and not just jobs.
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StudySmarter Expert Advice🤫
We think this is how you could land Director of Spa - Marylebone, London
✨Get Involved in Wellness Communities
Dive into local wellness and health coaching communities, both online and offline. Join Facebook groups or forums where health coaches gather to share tips and opportunities. You never know when a connection might lead to a full-time gig at a place like The Landmark London Hotel!
✨Attend Wellness Workshops and Events
Search for wellness conferences, workshops, or meet-ups happening in your area. These events are goldmines for networking and often have job boards where you can find openings, including listings from companies like The Landmark London Hotel.
✨Showcase Your Skills Online
Create a personal blog or social media accounts focused on health and wellness coaching. Share your insights, tips, and success stories. This not only demonstrates your expertise but also increases your visibility to potential employers like The Landmark London Hotel.
✨Utilise Your Connections
Don't underestimate the power of word-of-mouth! After connecting with people at events or online, reach out to friends and acquaintances who are in the wellness industry. A simple coffee chat could land you a full-time role at The Landmark London Hotel!
We think you need these skills to ace Director of Spa - Marylebone, London
Some tips for your application 🫡
Show Off Your Qualifications:In the wellness and health coaching world, your certifications are key! Make sure to highlight any relevant qualifications, such as health coach certifications, nutrition credentials, or any workshops you've attended. We want to see how you can apply your knowledge in real-world scenarios!
Craft a Relatable Cover Letter:Your cover letter should express your passion for helping others achieve wellness goals. Share any personal experiences or stories that led you to this field. This helps us see the genuine person behind the application — we love a good personal touch!
Highlight Your Coaching Approach:Describe your coaching style or methodology within your CV. Whether you're into holistic approaches, behaviour change techniques, or motivational interviewing, let us know! This helps us understand how you might connect with potential clients and fit into our team.
Professional but Approachable Formatting:When you're crafting your CV, keep it clear and easy to read, but don’t shy away from a bit of colour or personality! Use bullet points to make your experience pop, and consider including a brief personal statement to summarise your coaching philosophy. We all appreciate a well-organised document that reflects who you are!
How to prepare for a job interview at The Landmark London Hotel
✨Showcase Your Coaching Techniques
Make sure you can explain your coaching methodologies clearly. Think about how you approach client goals and what techniques you use—whether it’s motivational interviewing or goal-setting strategies. Practise presenting case scenarios to highlight how you help individuals in their wellness journeys.
✨Demonstrate Your Knowledge of Wellness Tools
Be prepared to discuss specific health and wellness tools or technologies you’re familiar with. If you use apps or software for tracking progress or facilitating communication with clients, mention these. Showing you’re tech-savvy can really give you an edge, especially as coaching often involves leveraging these tools.
✨Align with The Landmark London Hotel's Values
Before the interview, dig deep into The Landmark London Hotel's ethos and wellness philosophy. Speak about why these resonate with you and how your coaching aligns with their vision. It’ll show that you’re not just seeking a job, but that you genuinely want to be part of their mission.
✨Prepare for Real-Life Scenarios
In full-time roles, they might want to see how you handle real-life coaching situations. Prepare for role-playing exercises or questions about how you’d tackle specific challenges clients might face—this can really demonstrate your practical experience and problem-solving skills.
