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- Tasks: Welcome guests and create memorable experiences in a vibrant team environment.
- Company: Join The Landmark London, a top-rated hotel known for its exceptional service and community spirit.
- Benefits: Enjoy competitive pay, discounts, free meals, and wellness support.
- Why this job: Be part of a fun, diverse team that values your growth and positive energy.
- Qualifications: No prior experience needed; just bring your passion for hospitality!
- Other info: Immediate start available; flexible shifts and a supportive work culture.
The predicted salary is between 25000 - 35000 £ per year.
Enrich the Journeys of our People and our Guests as our Host/Hostess! The Landmark London looks for unique individuals to join a team full of energy and passion, where we value your strengths and growth potential. This could be your moment to become a part of our journey! We are located opposite Marylebone station and a short walk from Baker Street and Edgware Road stations.
Some of the brilliant benefits you will enjoy as a Host/Hostess are:
- Annual earnings to £34,509.06 (£25,396.80 base salary + non-contractual tronc)
- Pension with company contributions
- 50% discount in all our restaurants and Spa treatments across our properties
- Team member and Friends & Family rates across our properties
- Complimentary stay after passing probation
- Extensive discounts on our benefits platform
- Access to private medical insurance
- Interest free season ticket loan
- Employee Assistance Programme - 24/7 online GP, mental health support and virtual wellbeing
- Support through development plans, apprenticeships and world-class management development programmes to be the best you can be
- Bike to work scheme
- Recommend a Friend incentive
- Uniforms provided and laundered complimentary
- Free meals on duty
- Opportunity to join our taskforces to contribute to the business focuses, community and environment
- Employee recognition schemes and Social Committee events including gala dinners and much more!
We are currently looking for a passionate Host/Hostess to join our Food and Beverage Team on a permanent basis, with an immediate start to consistently deliver memorable moments and five star service to our guests and each other. It is important to us that everyone in the team brings positive energy to support our happy and fun environment, as we strive to build a community of diverse backgrounds and life experiences, where we care about careers and not just jobs.
As a Host/Hostess, your main duties and expectations for the role will include:
- To have a full knowledge of the food and beverage menu in the outlet at all times
- To focus on delivering memorable moments to all the guests, using guests' names at all times.
- To be fully conversant with the Company’s values, competencies, and behaviours and role model them at all times.
- To be fully aware of all F&B Promotions in place for all the F&B Areas in the Hotel and to communicate them to guests when appropriate.
- To be attentive to all guests and ensure that special requests are delivered.
You will be required to work 40 hours per week, on a shift rota.
If you feel your experience, personality and interest are a match for this Host/Hostess role, we encourage you to apply today. What makes you unique makes us exceptional!
All applicants must be legally eligible to work in the UK.
Host/ess employer: The Landmark Hotel London Ltd
Contact Detail:
The Landmark Hotel London Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Host/ess
✨Tip Number 1
Familiarise yourself with the Landmark London's values and mission. During your interactions, whether in interviews or networking, demonstrate how your personal values align with theirs. This shows that you're not just looking for a job, but are genuinely interested in contributing to their team culture.
✨Tip Number 2
Engage with current employees on platforms like LinkedIn. Ask them about their experiences and what they love about working at the Landmark London. This insider knowledge can help you tailor your approach and show that you’re proactive and genuinely interested in the role.
✨Tip Number 3
Prepare to discuss specific examples of how you've delivered exceptional customer service in the past. The role of Host/Hostess is all about creating memorable moments, so having concrete stories ready will help you stand out during any discussions.
✨Tip Number 4
Showcase your enthusiasm for the hospitality industry. Whether it's through your social media presence or during conversations, express your passion for creating positive guest experiences. This enthusiasm can be contagious and may resonate well with the hiring team.
We think you need these skills to ace Host/ess
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and expectations of a Host/Hostess. Tailor your application to highlight how your skills and experiences align with these requirements.
Craft a Personalised Cover Letter: Write a cover letter that reflects your passion for hospitality and your understanding of the company's values. Use specific examples from your past experiences to demonstrate how you can contribute to creating memorable moments for guests.
Highlight Relevant Experience: In your CV, emphasise any previous roles in customer service or hospitality. Mention specific achievements or situations where you delivered exceptional service, as this will resonate with the hiring team.
Showcase Your Personality: The company values unique individuals who bring positive energy. Make sure your application reflects your personality and enthusiasm for the role. A friendly tone can help convey your suitability for the vibrant team environment.
How to prepare for a job interview at The Landmark Hotel London Ltd
✨Know the Menu Inside Out
As a Host/Hostess, you'll need to have a thorough understanding of the food and beverage menu. Before your interview, take the time to familiarise yourself with the offerings and any promotions. This will not only impress your interviewers but also show your enthusiasm for the role.
✨Showcase Your People Skills
This role is all about creating memorable moments for guests. During the interview, be prepared to share examples of how you've provided excellent customer service in the past. Highlight your ability to connect with people and make them feel welcome.
✨Emphasise Team Spirit
The Landmark London values a positive and energetic team environment. Be sure to express your willingness to collaborate and support your colleagues. Share experiences where you contributed to a team’s success or helped create a fun atmosphere.
✨Align with Company Values
Familiarise yourself with the company's values and behaviours. During the interview, demonstrate how your personal values align with theirs. This shows that you're not just looking for a job, but are genuinely interested in being part of their community.
