At a Glance
- Tasks: Manage group bookings and events, ensuring seamless execution and communication.
- Company: Join The Landmark London, a vibrant hotel known for its exceptional service and team spirit.
- Benefits: Enjoy a competitive salary, discounts, free meals, and wellness support.
- Why this job: Be part of a fun, diverse team that values your growth and contributions.
- Qualifications: Passion for hospitality and strong organisational skills are essential.
- Other info: Immediate start available; recognised as a top employer in the industry.
The predicted salary is between 24000 - 48000 £ per year.
Enrich the Journeys of our People and our Guests as our Groups and Conventions Manager! The Landmark London looks for unique individuals to join a team full of energy and passion, where we value your strengths and growth potential. This could be your moment to become a part of our journey! We are located opposite Marylebone station and a short walk from Baker Street and Edgware Road stations.
Some of the brilliant benefits you will enjoy as a Groups and Conventions Manager are:
- Annual earnings to £33,900 (£30,900.00 base salary + non-contractual tronc)
- Pension with company contributions
- 50% discount in all our restaurants and Spa treatments across our properties
- Team member and Friends & Family rates across our properties
- Complimentary stay after passing probation
- Extensive discounts on our benefits platform
- Access to private medical insurance
- Interest free season ticket loan
- Employee Assistance Programme - 24/7 online GP, mental health support and virtual wellbeing
- Support through development plans, apprenticeships and world-class management development programmes to be the best you can be
- Bike to work scheme
- Recommend a Friend incentive
- Uniforms provided and laundered complimentary
- Free meals on duty
- Opportunity to join our taskforces to contribute to the business focuses, community and environment
- Employee recognition schemes and Social Committee events including gala dinners and much more!
We are currently looking for a passionate Groups and Conventions Manager to join our Reservation Team on a permanent basis, with an immediate start to consistently deliver memorable moments and five star service to our guests and each other. It is important to us that everyone in the team brings positive energy to support our happy and fun environment, as we strive to build a community of diverse backgrounds and life experiences, where we care about careers and not just jobs.
As a Groups and Conventions Manager, your main duties and expectations for the role will include:
- Coordinate all group bookings and convention events from pre-planning to execution and post-event follow-up
- Serve as the main liaison between the client and hotel departments
- Ensure all group details are accurately entered into PMS and communicated to operations teams (rooming lists, billing, group movements, special requirements)
- Monitor rooms pickup and cut off dates ensuring contractual commitments are met by the clients
- Conduct site inspections and planning meetings with potential and confirmed clients
You will be required to work such hours as are necessary to fulfil your duties and in any event not less than hours.
If you feel your experience, personality and interest are a match for this Groups and Conventions Manager role, we encourage you to apply today. What makes you unique makes us exceptional!
All applicants must be legally eligible to work in the UK.
Groups and Conventions Manager employer: The Landmark Hotel London Ltd
Contact Detail:
The Landmark Hotel London Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Groups and Conventions Manager
✨Tip Number 1
Familiarise yourself with the hotel and its offerings. Understanding the unique features of The Landmark London, such as its location and amenities, will help you speak confidently about how you can enhance the guest experience during group bookings and conventions.
✨Tip Number 2
Network within the hospitality industry. Attend events or join online forums where you can connect with professionals in similar roles. This can provide insights into best practices and may even lead to referrals for the Groups and Conventions Manager position.
✨Tip Number 3
Prepare to discuss your experience with event coordination. Be ready to share specific examples of successful group bookings or conventions you've managed, highlighting your ability to liaise effectively with clients and hotel departments.
✨Tip Number 4
Showcase your passion for creating memorable experiences. During any interactions, emphasise your enthusiasm for hospitality and your commitment to delivering five-star service, which aligns perfectly with the values of The Landmark London.
We think you need these skills to ace Groups and Conventions Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in managing groups and conventions. Focus on your ability to coordinate events, liaise with clients, and ensure smooth operations.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your understanding of the role. Mention specific experiences that demonstrate your skills in event management and customer service.
Highlight Soft Skills: Emphasise your interpersonal skills, such as communication and teamwork, which are crucial for a Groups and Conventions Manager. Provide examples of how you've successfully worked with diverse teams or clients.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is vital in this role.
How to prepare for a job interview at The Landmark Hotel London Ltd
✨Show Your Passion for Hospitality
As a Groups and Conventions Manager, it's crucial to demonstrate your enthusiasm for the hospitality industry. Share specific experiences where you went above and beyond to create memorable moments for guests, highlighting your commitment to exceptional service.
✨Understand the Role's Responsibilities
Familiarise yourself with the key duties of the position, such as coordinating group bookings and serving as a liaison between clients and hotel departments. Be prepared to discuss how your skills align with these responsibilities and provide examples from your past roles.
✨Prepare Questions for the Interviewers
Engage your interviewers by preparing thoughtful questions about the hotel's culture, team dynamics, and expectations for the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
✨Highlight Your Teamwork Skills
Since the role involves working closely with various departments, emphasise your ability to collaborate effectively. Share examples of successful teamwork in previous positions, focusing on how you contributed to achieving common goals.