Director of Central Reservations

Director of Central Reservations

City of Westminster Full-Time 48000 - 72000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead the Central Reservations team to enhance guest experiences and streamline booking processes.
  • Company: The Landmark London is a vibrant hotel known for its passion and commitment to guest satisfaction.
  • Benefits: Enjoy a dynamic work environment with opportunities for personal growth and development.
  • Why this job: Join a passionate team and make a real impact on guest journeys in a prestigious setting.
  • Qualifications: Ideal candidates should have strong leadership skills and a passion for hospitality.
  • Other info: Located conveniently near major transport links, making your commute a breeze.

The predicted salary is between 48000 - 72000 £ per year.

Enrich the Journeys of our People and our Guests as our Director of Central Reservations!

The Landmark London looks for unique individuals to join a team full of energy and passion, where we value your strengths and growth potential. This could be your moment to become a part of our journey! We are located opposite Marylebone station and a short walk from Baker Street and Edgware Road stations click apply for full job details

Director of Central Reservations employer: The Landmark Hotel London Ltd

The Landmark London is an exceptional employer that fosters a vibrant work culture, encouraging personal and professional growth for all team members. Located in the heart of the city, just steps away from major transport links, we offer competitive benefits and a supportive environment where your contributions are valued and celebrated. Join us to be part of a passionate team dedicated to enriching the experiences of both our guests and our people.
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Contact Detail:

The Landmark Hotel London Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Director of Central Reservations

✨Tip Number 1

Research The Landmark London and its unique offerings. Understanding the hotel's values and guest experience will help you align your vision with theirs during interviews.

✨Tip Number 2

Network with current or former employees of The Landmark London. They can provide insights into the company culture and expectations, which can be invaluable in your discussions.

✨Tip Number 3

Prepare to discuss your leadership style and how it can enhance the reservations team. Be ready to share specific examples of how you've successfully managed teams in high-pressure environments.

✨Tip Number 4

Familiarise yourself with the latest trends in hospitality and reservations technology. Showing that you're up-to-date with industry advancements can set you apart from other candidates.

We think you need these skills to ace Director of Central Reservations

Leadership Skills
Customer Service Excellence
Strong Communication Skills
Team Management
Strategic Planning
Problem-Solving Skills
Attention to Detail
Data Analysis
Revenue Management
Sales and Marketing Knowledge
Adaptability
Conflict Resolution
Time Management
Interpersonal Skills

Some tips for your application 🫡

Understand the Role: Read the job description thoroughly to understand the responsibilities and expectations of the Director of Central Reservations. Tailor your application to highlight relevant experience and skills that align with these requirements.

Craft a Compelling CV: Create a CV that showcases your achievements in previous roles, particularly those related to reservations or hospitality management. Use clear headings and bullet points for easy readability, and ensure it reflects your unique strengths.

Write a Personalised Cover Letter: Draft a cover letter that not only expresses your enthusiasm for the position but also connects your past experiences to the values and goals of The Landmark London. Mention specific examples of how you can enrich the journeys of both guests and team members.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application demonstrates attention to detail and professionalism, which are crucial for a leadership role.

How to prepare for a job interview at The Landmark Hotel London Ltd

✨Research the Company

Before your interview, take some time to learn about The Landmark London. Understand their values, mission, and what makes them unique in the hospitality industry. This will help you tailor your answers and show genuine interest.

✨Showcase Your Leadership Skills

As a Director of Central Reservations, you'll need strong leadership abilities. Prepare examples from your past experiences where you've successfully led a team or managed a project. Highlight how your leadership style aligns with the company's culture.

✨Prepare for Scenario-Based Questions

Expect questions that assess your problem-solving skills and decision-making abilities. Think of scenarios related to reservations management and customer service, and be ready to discuss how you would handle them effectively.

✨Ask Insightful Questions

At the end of the interview, have a few thoughtful questions prepared. Inquire about the team's dynamics, future projects, or how success is measured in the role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.

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