Director of Central Reservations

Director of Central Reservations

London Full-Time 48000 - 72000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead the Central Reservations team to enhance guest experiences and streamline booking processes.
  • Company: The Landmark London is a vibrant hotel known for its passion and commitment to guest satisfaction.
  • Benefits: Enjoy competitive pay, growth opportunities, and a dynamic work environment near major transport links.
  • Why this job: Join a passionate team and make a real impact on guest journeys in a prestigious setting.
  • Qualifications: Experience in hospitality management and strong leadership skills are essential.
  • Other info: This role offers a unique chance to shape the future of our reservations service.

The predicted salary is between 48000 - 72000 £ per year.

Job Description

Enrich the Journeys of our People and our Guests as our Director of Central Reservations!

The Landmark London looks for unique individuals to join a team full of energy and passion, where we value your strengths and growth potential. This could be your moment to become a part of our journey! We are located opposite Marylebone station and a short walk from Baker Street and Edgware Road stations.
Some…

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Director of Central Reservations employer: The Landmark Hotel London Ltd

At The Landmark London, we pride ourselves on fostering a vibrant work culture that celebrates individuality and encourages professional growth. Located in the heart of the city, our team enjoys competitive benefits, a supportive environment, and the opportunity to enrich the experiences of both our guests and colleagues. Join us and be part of a passionate team dedicated to excellence in hospitality.
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Contact Detail:

The Landmark Hotel London Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Director of Central Reservations

✨Tip Number 1

Network with professionals in the hospitality industry, especially those who have experience in central reservations. Attend industry events or join relevant online forums to connect with potential colleagues and learn more about the role.

✨Tip Number 2

Familiarise yourself with the latest technology and software used in central reservations. Being knowledgeable about tools like property management systems and booking engines can set you apart from other candidates.

✨Tip Number 3

Research The Landmark London and its unique offerings. Understanding the hotel's brand, values, and guest experience will help you articulate how you can contribute to their mission during interviews.

✨Tip Number 4

Prepare to discuss your leadership style and how you can inspire a team. As a Director of Central Reservations, showcasing your ability to lead and motivate others will be crucial in the selection process.

We think you need these skills to ace Director of Central Reservations

Leadership Skills
Customer Service Excellence
Strong Communication Skills
Team Management
Strategic Planning
Problem-Solving Skills
Attention to Detail
Data Analysis
Revenue Management
Reservation Systems Proficiency
Adaptability
Conflict Resolution
Sales Skills
Training and Development

Some tips for your application 🫡

Understand the Role: Read the job description thoroughly to understand the responsibilities and expectations of the Director of Central Reservations. Tailor your application to highlight relevant experience and skills that align with these requirements.

Craft a Compelling CV: Create a CV that showcases your leadership experience, particularly in reservations or hospitality management. Use clear headings, bullet points, and quantifiable achievements to make your CV stand out.

Write a Tailored Cover Letter: Your cover letter should reflect your passion for the role and the company. Mention specific aspects of The Landmark London that resonate with you and explain how your background makes you a perfect fit for their team.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects attention to detail, which is crucial for a leadership position.

How to prepare for a job interview at The Landmark Hotel London Ltd

✨Research the Company

Before your interview, take some time to learn about The Landmark London. Understand their values, mission, and what makes them unique in the hospitality industry. This knowledge will help you tailor your answers and show genuine interest.

✨Showcase Your Leadership Skills

As a Director of Central Reservations, you'll need strong leadership abilities. Prepare examples from your past experiences where you've successfully led a team or managed a project. Highlight how your leadership style aligns with the company's culture.

✨Prepare for Scenario-Based Questions

Expect questions that assess your problem-solving skills and decision-making abilities. Think of scenarios related to reservations management and customer service, and be ready to discuss how you would handle them effectively.

✨Ask Insightful Questions

At the end of the interview, have a few thoughtful questions prepared. Inquire about the team's dynamics, future projects, or how success is measured in the role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.

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