At a Glance
- Tasks: Clean and check rooms to five-star standards while personalising guest service.
- Company: Join the award-winning team at 15 Basil Street Apartments in Knightsbridge.
- Benefits: Enjoy a competitive salary, discounts, and access to wellness support.
- Other info: Immediate start available with excellent career development opportunities.
- Why this job: Be part of a fun, positive environment that values diverse backgrounds.
- Qualifications: Passion for hospitality and a commitment to high-quality service.
The predicted salary is between 29870 - 29870 € per year.
Join the team that Always Cares! Are you the type of person that gets out of bed on the right side every day? If so, we would like you to come and join us as a Room Attendant (Self-checker) at the 15 Basil Street Apartments. We are located in Knightsbridge, one-minute walk from the Knightsbridge station.
Some of our fabulous benefits you will enjoy as a Room Attendant (Self-Checker) are:
- £29,870 pa + discretionary meal allowance
- Pension scheme with company contributions
- 50% discount in all our restaurants and Spas across our properties
- Team member and Friends & Family rates across our properties
- Extensive discounts on our benefits platform
- Access to private medical insurance
- Interest free season ticket loan
- Employee Assistance Programme - 24/7 online GP, mental health support and virtual wellbeing
- Bike to work scheme
- Complimentary laundry
- Access to development plans, apprenticeships and world-class management development programmes including educational sponsorship
- Recommend a Friend incentive
- Opportunity to join our taskforces to contribute to the business focuses, community and environment
- Employee recognition schemes and Social Committee events including gala dinners and much more!
We are currently looking for a passionate Room Attendant (Self-checker) to join our Basil Street team on a permanent basis, with an immediate start to join us in consistently delivering memorable moments and five-star service to our guests and each other. It is important to us that everyone in the team brings positive energy to support our happy and fun environment, as we strive to build a community of diverse backgrounds and life experiences.
As a Room Attendant (Self-checker), your main duties and expectations for the role will include:
- To daily sign in and sign out for a key and a bucket and follow departmental SOP
- To clean and check allocated rooms to the highest standards following departmental SOP
- To ensure focus is maintained on Quality Spot Checks
- To liaise and follow up work requests with Floor Supervisor, Porters, Duty Engineer, Office Coordinator
- To conduct daily Spring Clean in allocated room following departmental SOP
- To personalize the service to our guests by using guest history where possible
You will be required to work 40 hours per week, on a shift rota. We are #1 apartment in London on TripAdvisor. We are more concerned with what's in the glass, not whether it's half full or empty, so if you feel this Room Attendant (Self-checker) role is for you, come and pour some happiness into yours by joining our award-winning family today!
All applicants must be legally eligible to work in the UK.
Room Attendant (Self Checker) in Chelsea employer: The Landmark Hotel London Ltd
Join a vibrant team at 15 Basil Street Apartments, where we prioritise positivity and community spirit. As a Room Attendant (Self-checker), you'll enjoy competitive benefits including a generous salary, extensive discounts, and opportunities for personal development in a supportive environment. Located in the heart of Knightsbridge, our commitment to employee wellbeing and recognition makes us an exceptional employer for those seeking a rewarding career in hospitality.
Contact Detail:
The Landmark Hotel London Ltd Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Room Attendant (Self Checker) in Chelsea
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on the 15 Basil Street Apartments. Understand their values and what makes them unique. This will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice your answers! Think about common interview questions for a Room Attendant role and rehearse your responses. Focus on how your positive energy and attention to detail can contribute to delivering five-star service. We want to see your personality shine through!
✨Tip Number 3
Dress the part! When you show up for your interview, make sure you look smart and professional. First impressions matter, and we want to see that you take pride in your appearance, just like you would when representing our fabulous team.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in the interviewer's mind. Plus, it’s a great opportunity to reiterate why you’d be a perfect fit for the Room Attendant position!
We think you need these skills to ace Room Attendant (Self Checker) in Chelsea
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your passion for hospitality and how you bring positive energy to a team.
Tailor Your Application:Make sure to tailor your application specifically for the Room Attendant (Self-checker) role. Highlight any relevant experience and skills that match the job description, especially your attention to detail and commitment to high standards.
Keep It Clear and Concise:We appreciate clarity! Keep your application straightforward and to the point. Use bullet points if necessary to make it easy for us to see why you’d be a great fit for our team.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this fabulous opportunity at 15 Basil Street Apartments.
How to prepare for a job interview at The Landmark Hotel London Ltd
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for the hospitality industry during the interview. Share specific examples of how you've gone above and beyond to create memorable experiences for guests in previous roles. This will demonstrate that you truly care about providing excellent service.
✨Know the Company Culture
Familiarise yourself with the company’s values and culture before the interview. Since they emphasise a positive and fun environment, think of ways you can contribute to that atmosphere. Mention any past experiences where you’ve helped foster a supportive team dynamic.
✨Be Prepared for Practical Questions
Expect questions that assess your cleaning skills and attention to detail. Prepare to discuss how you would handle specific scenarios, like managing time effectively while ensuring high standards of cleanliness. Practising these responses can help you feel more confident.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the role or the team. This shows your genuine interest in the position and helps you gauge if it’s the right fit for you. Consider asking about opportunities for development or how the team celebrates successes.
