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- Tasks: Lead and innovate private dining experiences while managing a dynamic Food and Beverage team.
- Company: Join the welcoming Apex Hotels family, known for its friendly and supportive culture.
- Benefits: Enjoy 29 days holiday, competitive pay, gym access, and employee discounts.
- Other info: Structured training journey and excellent career growth opportunities await you.
- Why this job: Make an impact in a vibrant environment where your personality and ideas shine.
- Qualifications: Management experience in Food/Bar service and a passion for customer service.
The predicted salary is between 30000 - 40000 ÂŁ per year.
Why Join Apex Hotels? You'll receive a warm welcome into the Apex family on joining us as the Private Dining & Events Manager in Apex City of London Hotel. We genuinely care about our guests and each other and we show this through our family values of Trust, Passion, Friendliness and Teamwork. It is these values that support you to be yourself here at Apex Hotels. By bringing your own personality, passion, and ideas to the role, you will lead a new dynamic to our innovative and supportive Food and Beverage Team. We believe it is our personality, style and friendliness that makes Apex Hotels.
Role Overview: As the Private Dining & Events Manager with Apex Hotels, you will be an innovative and passionate private dining and events manager who enjoys creating a lifestyle F&B vibe. The role will include leading and being accountable for our Room Service offering and standards, with additional shifts in our restaurant. This role is based at our Lampery Seething Lane branch, with additional support and assistance with our other London properties.
- Assist your F&B Manager in the Delivery of outlet profit targets:
- By ensuring you and your team provide outstanding service, decreasing the need to have to offer any refunds due to complaints
- Ensuring engaging upselling techniques are implemented in order to increase sales
- Being a stickler for ensuring Productivity and tight controls on payroll spends, in line with Revenues
- Reviewing key metrics and performance indicators with your manager and ensuring suitable action is taken and trained into your teams to ensure better results
- Working with your manager to ensure that Daily / weekly payroll/food/beverage cost analysis in accordance with forecasted and materialised revenues to ensure optimal performance and immediate overspend correction
- To train and develop a multi skilled team that delivers payroll flexibility with minimal hierarchy
- Collaborative work with the events department
- Review of all feedback post Private Dining & Events functions
- Support in Proactive involvement in Sales familiarisation trips and customer tastings to ensure personalised experiences and drive value.
- Ensuring Private Dining rooms are always set to the Highest standards, including periods when not in use, ready for show arounds
- Ensure private dining rooms are always set to the highest standards meet and greet event organisers and guests to ensure all needs are taken care of
Starting the Journey: On your first day you'll begin a structured 12 week learning journey, giving you the skills, knowledge, and confidence to be a great Private Dining & Events Manager. With this in mind, we're looking for a Private Dining & Events Manager who:
- Provide clear and influencing communicator able to interact at all levels
- Loves great customer service and an eye for standards
- Possesses a sales, service and profit driven mentality
- Builds and develops a guest centric team
- Experience at management level in the Food/Bar service sector.
- In-depth knowledge of Restaurant and Bar functions including stock control, cellar management, Restaurant operation, bar operation and customer service.
- The ability to lead and motivate a team of Supervisors and Assistants in service delivery.
- Previous experience in recruitment, coaching, training and performance management of staff.
- Excellent understanding of Licensing Law, Health & Safety and Allergen Legislation, ideally a Personal License holder or suitably qualified.
You will work with great people, enjoy your time at work, develop new friendships, networks, and skills, and of course you will also receive a competitive rate of pay and a generous range of employee benefits which includes:
- 29 days holiday
- Training and development from day one
- Employee events and celebrations
- Inhouse company interactive employee communication APP
- Entry to our state-of-the-art gym and pools
- Healthy meals to enjoy while you're working.
- Access to an external Employee Assistance Programme
- Financial Wellbeing App, allowing you the flexibility to get paid earlier than your normal monthly pay date.
- ÂŁ200 referral bonus when your friends or family join the team.
Following your first successful 3 months, you’ll also receive:
- Access to our discounts and wellbeing platform “Treat Yourself Here”, unlocking savings and experiences for you and your family.
- Involvement in our employee recognition schemes
- Long service recognition
- Probation pass and annual anniversary complimentary guest experience overnight stay and dinner for two
- 50% discount in our restaurants
- Cycle to Work Scheme
- Discounted room rates for employees, friends, and family
- Spa treatments and product discounts
- Life Assurance cover
We encourage you to bring your true self to work. We’ll provide great training and development opportunities, allowing you to flourish in a fulfilling career, reaching your dreams and aspirations. Our family can never be too big, there’s a place here for you. We have one ask - that you bring your personality, ideas, and spark. We’re an innovative, thriving business and we want you to be part of our exciting journey.
Please note, this role does not meet the requirements for sponsorship under the Skilled Worker visa route. If this is you, click apply, we look forward to hearing from you!
Private Dining & Events Manager in London employer: The Lampery
Contact Detail:
The Lampery Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Private Dining & Events Manager in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your personality! When you get the chance to meet hiring managers or team members, let your passion for hospitality shine through. Share your ideas and experiences that align with Apex Hotels' values of Trust, Passion, Friendliness, and Teamwork.
✨Tip Number 3
Prepare for interviews by researching Apex Hotels and their dining concepts. Be ready to discuss how you can contribute to their innovative Food and Beverage Team and improve guest experiences. Tailor your answers to reflect their focus on outstanding service and teamwork.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the Apex family. Let’s get you started on this exciting journey!
We think you need these skills to ace Private Dining & Events Manager in London
Some tips for your application 🫡
Be Yourself: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your passion for hospitality and events.
Tailor Your Application: Make sure to customise your application to highlight your experience in food and beverage management. Mention specific skills that align with the role, like upselling techniques or team leadership.
Show Your Passion for Service: We love great customer service! In your application, share examples of how you've gone above and beyond for guests in previous roles. This will help us see your commitment to creating memorable experiences.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Apex Hotels.
How to prepare for a job interview at The Lampery
✨Know Your Values
Apex Hotels values Trust, Passion, Friendliness, and Teamwork. Make sure you understand these values and can share how your own experiences align with them. This will show that you're a good cultural fit and genuinely care about the team and guests.
✨Showcase Your Customer Service Skills
As a Private Dining & Events Manager, exceptional customer service is key. Prepare examples of how you've gone above and beyond for guests in previous roles. Highlight any specific situations where your actions led to positive feedback or increased sales.
✨Demonstrate Leadership Experience
You'll need to lead a team effectively, so be ready to discuss your management style. Share specific instances where you've trained or developed staff, handled conflicts, or motivated your team to achieve targets. This will illustrate your capability to build a guest-centric team.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills, especially in high-pressure situations. Think of scenarios related to event management, upselling techniques, or handling complaints. Practising your responses will help you feel more confident during the interview.