At a Glance
- Tasks: Create a warm welcome for guests and manage check-ins with flair.
- Company: Cotswold Inns & Hotels, known for unforgettable experiences in stunning locations.
- Benefits: Enjoy discounts on food, drink, and hotel stays, plus tips and healthcare perks.
- Other info: Flexible earning options and continuous training to boost your career.
- Why this job: Join a supportive team where your individuality is celebrated and growth is encouraged.
- Qualifications: Strong interpersonal skills and a passion for guest satisfaction.
The predicted salary is between 20000 - 25000 € per year.
At Cotswold Inns & Hotels, we pride ourselves on creating unforgettable experiences in some of the most beautiful locations in the Cotswold’s. Whether it’s a wedding reception, board meeting, holiday of a lifetime, or a Christmas feast, we believe in delivering warm hospitality and exceptional service with a personal touch every single day. The teams in our collection of characterful hotels thrive on individuality, integrity, and a deep connection to our communities.
With Fuller’s values at our core – doing things the right way, being part of the family, celebrating individuality, and always asking what’s next? – we invite you to bring your true self and grow with us in a place where tradition and personality are both treasured.
The Lamb Inn is a converted 15th century weaver’s cottage, located along a peaceful side street in the historic market town of Burford. The 17 guest rooms and busy bar make this location a popular spot with visitors.
What we can offer you:
- An exciting variety of career paths: Explore a wide range of roles and career paths across our pubs and hotels.
- Supportive environment: We put people first and strive for a collaborative and trusting atmosphere where everyone is valued.
- Continuous growth: Engage in learning and development programs to fuel your personal and professional growth.
- 25% discount on food and drink, across all our pubs and hotels for you and your friends and family. Increasing to 30% after one year, 35% after three years and 40% after five years.
- A fair share of tips, paid on top of your hourly pay and paid on a weekly basis.
- Discounted hotel stays at hotels in the Fuller’s Family.
- Access to ‘My Fuller’s’ – our online benefits platform where you can make savings at 100s of retailers and access discounted gym memberships, cinema tickets and much more.
- Healthcare Cash Plan – after one year with us you will have access to a 24-hour GP service and the ability to claim your money back for dentist and eyecare appointments.
- Full induction and training.
- The option to receive up to 35% of your earnings as you earn them with Wagestream. This means you won’t always need to wait until payday.
What we look for in a Receptionist:
- Create a welcoming and positive first impression for guests arriving at the hotel.
- Manage check-ins efficiently, especially during busy periods.
- Handle various enquiries from guests with professionalism and attentiveness.
- Utilise IT systems effectively to manage reservations and guest information.
- Possess strong interpersonal skills and prioritise guest satisfaction.
Full Time Receptionist in Burford employer: The Lamb Inn, Burford
At Cotswold Inns & Hotels, we are dedicated to fostering a supportive and collaborative work environment where individuality is celebrated and personal growth is encouraged. As a Full Time Receptionist at The Lamb Inn in Burford, you will not only enjoy a variety of career paths and continuous development opportunities but also benefit from generous discounts on food and drink, as well as discounted hotel stays. Join us in delivering exceptional hospitality while being part of a family that values integrity and community connection.
StudySmarter Expert Advice🤫
We think this is how you could land Full Time Receptionist in Burford
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Cotswold Inns & Hotels. Familiarise yourself with their values and what makes them unique. This will help you connect with the team and show that you're genuinely interested in being part of their family.
✨Tip Number 2
Practice your people skills! As a receptionist, you'll be the first point of contact for guests. Role-play common scenarios with friends or family to boost your confidence. Think about how you can create that warm, welcoming atmosphere they value so much.
✨Tip Number 3
Dress to impress! First impressions matter, especially in hospitality. Choose an outfit that reflects the professional yet friendly vibe of the hotel. You want to look approachable while still being polished.
✨Tip Number 4
Apply through our website! We encourage you to submit your application directly on the Cotswold Inns & Hotels site. It shows initiative and gives you a chance to explore all the exciting career paths available within the Fuller’s family.
We think you need these skills to ace Full Time Receptionist in Burford
Some tips for your application 🫡
Be Yourself:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show us what makes you unique and how you can contribute to our warm hospitality.
Tailor Your Application:Make sure to customise your application for the Receptionist role. Highlight your relevant experience and skills that align with our values of individuality and exceptional service. This shows us you’re genuinely interested in joining our team!
Showcase Your Skills:Don’t forget to mention your strong interpersonal skills and any experience you have with IT systems. We love candidates who can manage check-ins efficiently and handle guest enquiries with professionalism, so make sure to highlight these abilities!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy and straightforward!
How to prepare for a job interview at The Lamb Inn, Burford
✨Show Your Warmth
As a receptionist, creating a welcoming atmosphere is key. During the interview, let your personality shine through. Smile, maintain eye contact, and engage with the interviewer as if they were a guest. This will demonstrate your ability to make others feel comfortable.
✨Know the Company
Familiarise yourself with Cotswold Inns & Hotels and their values. Understand their commitment to hospitality and community. Mention specific aspects of their service that resonate with you during the interview, showing that you’re genuinely interested in being part of their team.
✨Demonstrate Your Skills
Be prepared to discuss your experience with managing check-ins and handling guest enquiries. Use examples from previous roles to illustrate your strong interpersonal skills and how you prioritise guest satisfaction. This will help the interviewer see you in action.
✨Ask Thoughtful Questions
At the end of the interview, don’t hesitate to ask questions about the role or the company culture. Inquire about training opportunities or how the team collaborates. This shows your enthusiasm for the position and your desire to grow within the company.
