At a Glance
- Tasks: Ensure a seamless guest journey and provide local insights for an unforgettable stay.
- Company: Join India's largest luxury hotel group with a rich heritage and vibrant culture.
- Benefits: Competitive salary, free meals, dry cleaning, and exciting social events.
- Other info: Dynamic team environment with opportunities for personal growth and development.
- Why this job: Be the face of hospitality and create memorable experiences for guests in a stunning location.
- Qualifications: Experience in luxury hotels, strong communication skills, and a passion for customer care.
The predicted salary is between 25000 - 30000 £ per year.
The La Lit Suri Hospitality Group, headquartered in New Delhi, is India's largest and the fastest growing privately owned Hotel Company.
The company offers a portfolio of 13 Luxury hotels, palaces and resorts spread across Indian sub-continent.
The 180-year-old neo baroque edifice, which once housed the erstwhile St.
Olave’s Grammar School, is now unveiled as The La Li T London.
The luxury boutique hotel features 70 beautifully designed rooms, each ornamented with custom-made art- combining Indian culture with a quintessential British charm.
Located a stone’s throw away from Tower Bridge, the hotel is discreetly tucked away in the heart of the city.
With excellence in service at the heart of what we do as well as a people centric culture, we invite you to join our team.
We are currently seeking a Concierge to join our dedicated Front of House team.
Your New Role
As Concierge you will be responsible for ensuring a smooth, personal and seamless guest journey and be a prime source of information for our in-house guests.
You will use your sound knowledge of the local environment such as restaurants, shopping areas and places of interest to assist guests in maximising their stay with us.
- What you will need to succeed
- Previous experience in a Concierge department from a luxury 4/5* hotel
- Strong interpersonal & communication skills
- Exceptional customer care skills
- Great team worker
- Ability to work under pressure
- Pride and attention to detail in your work
- Flexible attitude
- What’s on offer
- Competitive salary
- Complimentary dry cleaning of business attire/uniform
- Discounted Food and Beverage
- Complimentary meals on duty
- Learning and development programs
- Varied Employee Social Calendar
In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK.
Documented evidence of eligibility will be required from candidates as part of the recruitment process.
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Concierge employer: The LaLiT London
The LaLit Suri Hospitality Group is an exceptional employer, offering a vibrant work culture that prioritises excellence in service and employee well-being. As part of our dedicated team at The LaLiT London, you will enjoy competitive salaries, complimentary meals, and opportunities for personal growth through learning and development programmes, all within the stunning backdrop of a luxury boutique hotel in the heart of London.
StudySmarter Expert Advice🤫
We think this is how you could land Concierge
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like The LaLiT London. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to The LaLiT London
Don't be shy about reaching out to The LaLiT London directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Concierge
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about The LaLiT London and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at The LaLiT London
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
