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- Tasks: Manage appointments, assist patients, and support the clinical team in a busy medical practice.
- Company: Join The Lakes Medical Centre, a supportive and caring healthcare environment.
- Benefits: Competitive salary, full training provided, and a friendly team atmosphere.
- Why this job: Make a difference in patient care while developing your skills in a dynamic setting.
- Qualifications: Excellent communication and IT skills; experience in general practice is a plus but not required.
- Other info: Flexible hours with opportunities for growth and teamwork.
The predicted salary is between 20400 - 27300 £ per year.
The Lakes Medical Centre, Swinton M27 4AF is looking for an enthusiastic and experienced Medical Receptionist to join our practice team. The ideal candidate should have excellent IT and communication skills and be able to deal with patients in a confident and caring manner. Experienced candidates working in General Practice is desirable, however full training is provided in-house so inexperienced candidates should not be discouraged.
The hours we require are Monday to Friday 10.30am to 6.30pm. Salary Band 2 £24,465. The closing date for applications is 6th of February 2026. If you wish to apply for the position, please contact our reception manager Allyson Gleadle: allyson.gleadle@nhs.net or reply by post to Mrs. Allyson Gleadle, Practice reception manager, The Lakes Medical Centre, 21 Chorley Road, Swinton, M27 4AF.
Main duties of the job:
- Booking appointments
- Dealing with queries from patients and other staff
- Running the busy front of house
- Data entry
- Other general administrative duties
- Providing support to the clinical team
Applicants should be flexible to cover holidays and sickness where necessary.
About us:
You will work alongside a supportive Practice Manager and 4 GP Partners, as well as working with a fantastic team of colleagues. We thrive on team building, teamwork and delivering exceptional patient care.
Job responsibilities:
- Management of medical records
- Ensure that records are accurately assembled in advance of each consulting session
- Ensure that records are available in the instances of urgent consultation
- Retrieve and re-file records as requested, ensuring that strict alphabetical order is adhered to
- Ensure correspondence, reports, results etc. are filed in correct records
- Ensure records are kept neat and tidy and in good repair with all necessary information recorded correctly on the outer cover
- Management of appointment system
- Ensure total familiarity with all appointment systems including regular and incidental variations
- Book appointments and recalls ensuring sufficient information is recorded to enable retrieval of the medical record
- Monitor flow of patients into the waiting room ensuring the appointment system accurately reflects the arrival of patients
- Monitor effectiveness of the system and report any problems or variations to the Senior Receptionist
- Provide administrative support to members of the primary health care team in various areas
Confidentiality:
In the course of seeking treatment, patients entrust us with sensitive information regarding their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately. In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers.
Health & Safety:
The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the practice Health & Safety Policy, the practice Health & Safety Manual, and the practice Infection Control policy and published procedures.
Communication:
The post-holder should recognize the importance of effective communication within the team and will strive to communicate effectively with other team members, patients and carers.
Person Specification:
- Qualifications: GCSE/ A levels, Qualified to NVQ level 3
- Experience: Excellent communication skills, team working skills, IT skills and ability to deal with patients in a confident and caring manner, 1 year experience working as a receptionist in General practice ideally
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Medical Receptionist in Manchester employer: THE LAKES MEDICAL CENTRE
Contact Detail:
THE LAKES MEDICAL CENTRE Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Medical Receptionist in Manchester
✨Tip Number 1
Get to know the practice! Before your interview, do a bit of research on The Lakes Medical Centre. Familiarise yourself with their values and services. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to patient care and administrative tasks. Think about examples from your past experiences that highlight your communication skills and ability to handle busy environments.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look professional and approachable. A smart outfit can boost your confidence and show that you take the opportunity seriously.
✨Tip Number 4
Follow up after your interview! A quick thank-you email to Allyson Gleadle can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Medical Receptionist in Manchester
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for the role shine through! We love candidates who are excited about joining our team and contributing to patient care. A little enthusiasm can go a long way!
Tailor Your Application: Make sure to customise your application to highlight your relevant skills and experiences. Mention any previous roles in medical reception or customer service that showcase your ability to handle patient queries with care and confidence.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate applications that are easy to read and get straight to the important bits!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at THE LAKES MEDICAL CENTRE
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Medical Receptionist. Familiarise yourself with tasks like managing medical records, booking appointments, and providing administrative support. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
As a Medical Receptionist, you'll be dealing with patients and staff regularly. During the interview, demonstrate your excellent communication skills by engaging actively with the interviewer. Use clear language, listen attentively, and respond thoughtfully to their questions to highlight your ability to connect with others.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess how you'd handle specific situations, such as dealing with an upset patient or managing a busy front desk. Think of examples from your past experiences or consider how you would approach these scenarios. This will show your problem-solving skills and ability to stay calm under pressure.
✨Emphasise Teamwork and Flexibility
The Lakes Medical Centre values teamwork and flexibility, so be sure to highlight your experience working in a team environment. Share examples of how you've collaborated with colleagues in the past and express your willingness to cover for others when needed. This will demonstrate that you're a team player who aligns with their values.
