The Lakes by Yoo is exclusive private development, spread across 850 acres of woodland, meadows & lakes in the Cotswold water park. Established for over 15 years, we build unique, luxury lakefront and woodland second homes. The estate also includes the Award-winning Orchard Spa, and numerous clubhouse buildings.
The Lakes Bar & Kitchen, is open to our residents, guests and local Cotswold community. It truly embraces the YOO vision of bringing a community together, with its relaxed yet delicious dining, nature-inspired rustic interior design and stunning lake views.
As a member of the team at The Lakes Bar & Kitchen, you will be the face of the restaurant, responsible for delivering exceptional service to all guests. You will ensure that guests feel welcomed and are served in a timely, courteous, and professional manner. This role requires a passion for hospitality, attention to detail, and the ability to thrive in a fast-paced environment while maintaining high service standards.
Responsibilities to include but not limited to:
· Greet and seat guests warmly, ensuring a positive and welcoming atmosphere.
· Take food and drink orders from guests and relay them to the kitchen or bar promptly.
· Serve food and beverages to guests, ensuring all items are delivered as ordered and in a timely manner.
· Be attentive to guest needs throughout their dining experience
· Maintain effective communication with the kitchen and bar staff to ensure smooth service flow.
· Assist in the coordination of table settings, clearing, and resetting tables for the next service.
· Handle any guest concerns or complaints with professionalism, escalating issues to the Head Supervisor when necessary.
· Serve drinks and cocktails for all orders with excellent presentation, running the bar during busy periods to ensure high service levels are achieved.
· Ensure cutlery, glasses, and dishes are polished, clean, and ready for use.
· Assist with the daily cleaning and upkeep of the restaurant, ensuring hygiene and safety standards are met.
· Process guest payments accurately using the point-of-sale (POS) system.
· Work collaboratively with other waiting staff, bartenders, and kitchen team to ensure smooth service.
· Participate in staff briefings and meetings, staying informed of any special events, menu changes, or guest preferences.
What we’re looking for:
· Previous experience as a bartender and cocktail making in a similar customer-facing role is preferred but not essential.
· Strong communication and interpersonal skills, with a focus on customer service.
· Ability to work in a fast-paced environment while maintaining a calm and friendly demeanor.
· Good organisational skills and attention to detail.
· Basic knowledge of food and beverage service, including handling dietary requirements.
· Flexibility to work shifts, including evenings, weekends, and holidays.
· A genuine passion for hospitality and providing outstanding guest experiences.
· Friendly, approachable, and confident in interacting with guests.
· Proactive and able to anticipate guest needs.
· Professional appearance and a commitment to maintaining a high standard of service.
Job Types: Full-time, Part-time
Bartender in Lechlade employer: The Lakes by Yoo
At The Lakes by Yoo, we pride ourselves on being an exceptional employer, offering a unique opportunity to work in a stunning location surrounded by nature. Our team enjoys a supportive work culture that values personal growth and development, with flexible hours and comprehensive training provided for all treatments. With competitive pay and the added benefit of onsite parking, we ensure our Spa Therapists can thrive both professionally and personally in our luxurious spa environment.
