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- Tasks: Join our team as a General Assistant, helping in housekeeping, bar, and front of house.
- Company: Work at a cozy hotel in the stunning Cairngorm National Park.
- Benefits: Enjoy staff accommodation, free meals, and cash tips up to £200/month!
- Why this job: Be part of a supportive team in a dynamic environment with a family feel.
- Qualifications: Previous hospitality experience is a plus; bring your friendly and flexible attitude!
- Other info: Seasonal role from April to October, with varied shifts and paid overtime.
General Assistant ***hotel in the heart of the cairngorm national park**
Incredible benefits + Staff accommodation available
We are looking for enthusiasticGeneral Assistants to become part of our close-knit team for theseason from April October . This is a fantastic opportunity for a couple or an individual who thrives in an intimate, supportive environment and takes pride in delivering quick and efficient service with a smile.
As a General Assistant, you will work in all areas of the hotel housekeeping, portering, the bar and front of house. You will be stepping in and helping wherever needed so expect to be flexible, versatile and to be given some responsibility but never get bored!
In addition to supporting with the breakfast service, you may also be required to assist with bar work and help with guest luggage, ensuring every part of the guest journey is smooth.
If youre passionate about hospitality and enjoy working as part of a dynamic team, and want the family feel of a small but busy hotel, we would love to hear from you!
Location: The Laggan, Newtonmore, Scotland
Employment type: Seasonal, full-time (beginning of April to the end of October October) and any additional hours worked are all paid for.
Working pattern : 5 days out of 7
Shift Patterns vary between departments but could be: Breakfast- 6:30-11:00, Dinner-17:00-22:00; when in Housekeeping 8:00-15:00; and when in the bar only 15:00-22:00.
Salary : £12.50 per hour + cash tips (amounting up to £200 per month).
Key Responsibilities of a General Assistant:
- Assist in serving food and drinks, ensuring high standards of service.
- Prepare and serve beverages, including alcoholic drinks, while maintaining cleanliness and organisation.
- Provide a warm welcome to guests, assist with arrivals and departures and help handle guest inquiries.
- Assist with luggage upon arrival and departure, ensuring a smooth and pleasant experience.
- Maintain cleanliness and organisation in food service areas.
- Deliver warm customer service, ensuring all guest needs are met with professionalism and warmth.
- Work closely with the Laggan team and being prepared to work in any areas of the hotel.
What are we looking for?
- Previous experience within hospitality is a plus
- Have excellent communication skills and strong attention to detail
- Have a friendly, bubbly and flexible attitude
- Can handle busy situations, be versatile and manage your workload effectively
What is in it for you?
- Good quality staff accommodation on site for the duration of the season with great rates!
- Free meals – breakfast and family style staff dinner each evening both on and off duty!
- Access to immediate Employee Assistance Programme.
Red Carnation Hotels is an Equal Opportunities Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
We electronically scan and store a copy of your passport/visa and/or ID card to gain a clear indication of the authenticity of the document and establish the Right to Work in the UK
AMRT1_UKCT
General Assistant employer: The Laggan Gaskmore Hotel
Contact Detail:
The Laggan Gaskmore Hotel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Assistant
✨Tip Number 1
Familiarize yourself with the local area and the specific attractions of the Cairngorm National Park. This knowledge will not only help you connect with guests but also demonstrate your enthusiasm for the role and the location.
✨Tip Number 2
Showcase your flexibility and versatility during the interview. Be prepared to discuss examples from your past experiences where you successfully adapted to different roles or tasks, as this is crucial for a General Assistant position.
✨Tip Number 3
Emphasize your customer service skills by sharing stories that highlight your ability to create a warm and welcoming atmosphere for guests. This is key in a hospitality role where guest experience is paramount.
✨Tip Number 4
Research Red Carnation Hotels and their values. Understanding their commitment to diversity and inclusion can help you align your responses with their company culture during the interview process.
We think you need these skills to ace General Assistant
Some tips for your application 🫡
Highlight Relevant Experience: Make sure to emphasize any previous experience in hospitality or customer service. Mention specific roles or tasks that relate to the responsibilities of a General Assistant, such as serving food and drinks or assisting with guest inquiries.
Show Your Personality: Since the job requires a friendly and bubbly attitude, let your personality shine through in your application. Use a warm and engaging tone in your cover letter to convey your enthusiasm for working in a close-knit team.
Tailor Your CV: Customize your CV to reflect the skills and qualities mentioned in the job description. Highlight your communication skills, attention to detail, and ability to handle busy situations effectively.
Express Flexibility: In your application, mention your willingness to be flexible and versatile in your role. This is important for a General Assistant, as you will be stepping in wherever needed throughout the hotel.
How to prepare for a job interview at The Laggan Gaskmore Hotel
✨Show Your Enthusiasm
Make sure to express your passion for hospitality during the interview. Share specific examples of why you love working in this field and how you enjoy providing excellent service to guests.
✨Demonstrate Flexibility
Since the role requires versatility, be prepared to discuss situations where you've had to adapt quickly or take on different responsibilities. Highlight your ability to handle busy situations with a positive attitude.
✨Highlight Teamwork Skills
Emphasize your experience working in a team environment. Share stories that showcase your ability to collaborate effectively with others, as this role involves working closely with the Laggan team.
✨Prepare for Practical Scenarios
Expect to be asked about how you would handle specific guest interactions or service scenarios. Think through potential questions related to serving food and drinks, assisting with luggage, or managing guest inquiries.
