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For Companies At a Glance
- Tasks: Deliver top-notch customer service and create lasting customer loyalty.
- Company: Join the iconic Lacoste brand, blending fashion and sport.
- Benefits: Competitive pay, generous discounts, and 28 days annual leave.
- Why this job: Be a brand ambassador and make a real impact in retail.
- Qualifications: Experience in fashion/luxury and a passion for customer service.
- Other info: Diverse and inclusive workplace with opportunities for growth.
The predicted salary is between 12 - 13 £ per hour.
Permanent Contract
Part-time
From £12 to £13 gross/hour
At least 2 years of experience (Junior level)
Education level: no preference
Retail
About the role
At the crossroads of fashion and sport, Lacoste creates and liberates movement. Both universal and timeless, the brand transcends cultures and generations, elevating the crocodile as a rallying sign. An iconic French brand present in nearly 100 countries, Lacoste stands out for its unique know-how in each of its areas of expertise, from garment factory to omnichannel distribution. At Lacoste, elegance goes beyond style. This elegance guides all of its actions and its social and environmental commitments. Working at Lacoste is belonging to a community of 8,500 employees on the move to build the future. Committed to making equal opportunities a reality and to revealing potential, the company brings together talents from all walks of life, embracing their differences.
Responsibilities:
- Lead by example delivering top class service and understanding customer needs.
- Understand the customer's needs and deliver top class customer service.
- Create customer loyalty and stay connected.
- Support and respect your fellow crocodiles.
- Embrace high standards of visual excellence.
- Be a brand ambassador every day and guarantor of the brand image.
- Apply the Lacoste Sales steps.
Reward and Benefits:
- Competitive Commissions Scheme.
- 28 days annual leave entitlement inclusive of bank holidays.
- Up to 65% off Lacoste products.
- Employee Assistance Programme.
- Uniform Allowance.
A successful candidate will have:
- Experience within the Fashion/Luxury sector.
- Focused on products, sales and premium customer service.
- Dynamic approach, like to work in a team.
- Performance and results-oriented.
- Committed to apply LACOSTE’S values (Play by Daring, Play with Elegance, Play as one Team, Play with Tenacity).
- Honest with a can-do attitude.
- Patience, with the desire to help others.
- Knowledge of one or more foreign language(s) is a plus for this position.
Skills
- Customer Service.
- People skills.
Equal opportunities
At Lacoste, we are committed to making equal opportunities a reality. Inherited from our unique vision of fashion-sport, equal opportunities move us forward and our recruitment methods follow this commitment by focusing on skills and embracing all types of talents. We commit to fostering a diverse and inclusive environment where elegance goes beyond style and where each of us is given the chance to fulfill our greatest potential.
Location
Meadowhall Centre, Sheffield, United Kingdom
Sales Consultant 16HRS in Sheffield employer: The Lacoste Group
Contact Detail:
The Lacoste Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Consultant 16HRS in Sheffield
✨Tip Number 1
Get to know Lacoste and its values! Before your interview, dive into the brand's history and ethos. This way, you can show how your personal values align with theirs, making you a perfect fit for the team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about delivering top-notch service, think of examples from your past experiences where you went above and beyond for a customer. Be ready to share these stories during your chat!
✨Tip Number 3
Dress the part! As a Sales Consultant at Lacoste, you'll be representing the brand. Wear something stylish that reflects the brand's elegance and sporty vibe to make a great first impression.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining the Lacoste family!
We think you need these skills to ace Sales Consultant 16HRS in Sheffield
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your love for fashion and customer service shine through. We want to see how excited you are about the role and the brand!
Tailor Your CV: Make sure your CV highlights your experience in retail and customer service. We’re looking for candidates who can deliver top-class service, so showcase any relevant skills or achievements.
Be Authentic: Don’t be afraid to show your personality in your cover letter. We value honesty and a can-do attitude, so let us know what makes you unique and why you’d be a great fit for our team.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to review your application and get back to you quickly!
How to prepare for a job interview at The Lacoste Group
✨Know Your Brand
Before heading into the interview, make sure you know Lacoste inside out. Familiarise yourself with their history, values, and product lines. This will not only show your genuine interest but also help you align your answers with their brand ethos.
✨Showcase Your Customer Service Skills
As a Sales Consultant, customer service is key. Prepare examples from your past experiences where you went above and beyond for a customer. Highlight how you understand customer needs and how you can create loyalty, which is crucial for Lacoste.
✨Emphasise Teamwork
Lacoste values collaboration, so be ready to discuss how you work within a team. Share specific instances where you supported colleagues or contributed to a team goal. This will demonstrate that you embody their value of 'Play as one Team'.
✨Dress the Part
Since you're applying for a role in fashion, make sure to dress appropriately for the interview. Choose an outfit that reflects Lacoste's elegance and style. This shows that you understand the brand and are serious about representing it well.