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For Companies At a Glance
- Tasks: Deliver top-notch customer service and create lasting customer loyalty.
- Company: Join the iconic Lacoste brand, blending fashion and sport.
- Benefits: Competitive pay, generous discounts, and 28 days annual leave.
- Why this job: Be a brand ambassador and make a real impact in retail.
- Qualifications: Experience in fashion/luxury and a passion for customer service.
- Other info: Diverse and inclusive workplace with growth opportunities.
The predicted salary is between 24960 - 27360 £ per year.
Permanent Contract
Full-time
From £12 to £13 gross/hour
At least 2 years of experience (Junior level)
Education level: no preference
Retail
About the role
At the crossroads of fashion and sport, Lacoste creates and liberates movement. Both universal and timeless, the brand transcends cultures and generations, elevating the crocodile as a rallying sign. An iconic French brand present in nearly 100 countries, Lacoste stands out for its unique know-how in each of its areas of expertise, from garment factory to omnichannel distribution. At Lacoste, elegance goes beyond style. This elegance guides all of its actions and its social and environmental commitments. Working at Lacoste is belonging to a community of 8,500 employees on the move to build the future. Committed to making equal opportunities a reality and to revealing potential, the company brings together talents from all walks of life, embracing their differences.
Responsibilities:
- Lead by example delivering top class service and understanding customer needs.
- Understand the customer's needs and deliver top class customer service.
- Create customer loyalty and stay connected.
- Support and respect your fellow crocodiles.
- Embrace high standards of visual excellence.
- Be a brand ambassador every day and guarantor of the brand image.
- Apply the Lacoste Sales steps.
Reward and Benefits:
- Competitive Commissions Scheme.
- 28 days annual leave entitlement inclusive of bank holidays.
- Up to 65% off Lacoste products.
- Employee Assistance Programme.
- Uniform Allowance.
A successful candidate will have:
- Experience within the Fashion/Luxury sector.
- Focused on products, sales and premium customer service.
- Dynamic approach, like to work in a team.
- Performance and results-oriented.
- Committed to apply LACOSTE’S values (Play by Daring, Play with Elegance, Play as one Team, Play with Tenacity).
- Honest with a can-do attitude.
- Patience, with the desire to help others.
- Knowledge of one or more foreign language(s) is a plus for this position.
Skills
- Customer Service.
- People skills.
Equal opportunities
At Lacoste, we are committed to making equal opportunities a reality. Inherited from our unique vision of fashion-sport, equal opportunities move us forward and our recruitment methods follow this commitment by focusing on skills and embracing all types of talents. We commit to fostering a diverse and inclusive environment where elegance goes beyond style and where each of us is given the chance to fulfill our greatest potential.
Location
Location Address: 182 Regent St, London, United Kingdom
Senior Sales Consultant employer: The Lacoste Group
Contact Detail:
The Lacoste Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Sales Consultant
✨Tip Number 1
Network like a pro! Reach out to your connections in the fashion and retail sectors. Attend events, join online forums, and don’t be shy about asking for introductions. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your personality! When you get an interview, let your passion for the brand shine through. Share your experiences and how they align with Lacoste’s values. Remember, they want someone who embodies their brand spirit!
✨Tip Number 3
Prepare for role-play scenarios! As a Senior Sales Consultant, you’ll need to demonstrate your customer service skills. Practice handling different customer situations with a friend or mentor to build your confidence.
✨Tip Number 4
Apply directly through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the Lacoste family. Don’t miss out on this opportunity!
We think you need these skills to ace Senior Sales Consultant
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your love for fashion and customer service shine through. We want to see how you connect with the Lacoste brand and its values. Make it personal!
Tailor Your CV: Don’t just send a generic CV! Highlight your experience in the fashion or luxury sector and any relevant skills that match the job description. We’re looking for candidates who understand our customers' needs.
Craft a Compelling Cover Letter: Your cover letter is your chance to tell us why you’re the perfect fit for the Senior Sales Consultant role. Be sure to mention specific examples of how you've delivered top-class customer service in the past.
Apply Through Our Website: Make sure to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at The Lacoste Group
✨Know the Brand Inside Out
Before your interview, dive deep into Lacoste's history, values, and product lines. Understanding their commitment to elegance and social responsibility will help you connect with the brand during your conversation.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you delivered exceptional customer service. Highlight how you understood customer needs and created loyalty, as this aligns perfectly with what Lacoste is looking for in a Senior Sales Consultant.
✨Emphasise Teamwork and Collaboration
Lacoste values a dynamic team approach, so be ready to discuss how you've successfully worked in teams before. Share stories that demonstrate your ability to support colleagues and contribute to a positive work environment.
✨Dress the Part
As a brand ambassador, your appearance matters. Dress in a way that reflects Lacoste's style and elegance. This not only shows your understanding of the brand but also sets a positive tone for the interview.