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- Tasks: Lead a dynamic team to deliver exceptional customer service and create lasting loyalty.
- Company: Join Lacoste, an iconic brand blending fashion and sport with a commitment to elegance.
- Benefits: Enjoy competitive commissions, generous discounts, and 28 days of annual leave.
- Why this job: Be a brand ambassador and make a real impact in a vibrant retail environment.
- Qualifications: Experience in fashion or luxury retail, with a passion for customer service.
- Other info: Embrace diversity and grow your career in a supportive community.
The predicted salary is between 25000 - 30000 £ per year.
## Senior Sales 32HR* Permanent Contract* Full-time* From 12£ to 13£ gross salary/time* At least 2 years of experience (Junior level)* Education level: no preference* Retail## About the roleAt the crossroads of fashion and sport, Lacoste creates and liberates movement. Both universal and timeless, the brand transcends cultures and generations, elevating the crocodile as a rallying sign.An iconic French brand present in nearly 100 countries, Lacoste stands out for its unique know-how in each of its areas of expertise, from garment factory to omnichannel distribution.At Lacoste, elegance goes beyond style. This elegance guides all of its actions and its social and environmental commitments.Working at Lacoste is belonging to a community of 8,500 employees on the move to build the future. Committed to making equal opportunities a reality and to revealing potential, the company brings together talents from all walks of life, embracing their differences.Lacoste is one of the inspiring brands driven by passionate people within the MF Brands Group, alongside Aigle, Gant and Tecnifibre (). **Responsibilities:**- Lead by example delivering top class service and understanding customer needs.- Understand the customer\’s needs and deliver top class customer service- Create customer loyalty and stay connected- Support and respect your fellow crocodiles- Embrace high standards of visual excellence- Be a brand ambassador every day and guarantor of the brand image- Apply the Lacoste Sales steps**Reward and Benefits:**- Competitive Commissions Scheme- 28 days annual leave entitlement inclusive of bank holidays- Up to 65% off Lacoste products- Employee Assistance Programme- Uniform Allowance**A successful candidate will have:**-Experience within the Fashion/Luxury sector- Focused on products, sales and premium customer service- Dynamic approach, like to work in a team- Performance and results-oriented- Committed to apply LACOSTE’S values (Play by Daring, Play with Elegance, Play as one Team, Play with Tenacity)- Honest with a can-do attitude- Patience, with the desire to help others- Knowledge of one or more foreign language(s) is a plus for this position## SkillsCustomer ServicePeople skills## Equal opportunitiesAt Lacoste, we are committed to making equal opportunities a reality.Inherited from our unique vision of fashion-sport, equal opportunities move us forward and our recruitment methods follow this commitment by focusing on skills and embracing all types of talents.We commit to fostering a diverse and inclusive environment where elegance goes beyond style and where each of us is given the chance to fulfill our greatest potential.### Location Location AddressMeadowhall Centre, Sheffield, United Kingdom #J-18808-Ljbffr
Senior Sales 32HR employer: The Lacoste Group
Contact Detail:
The Lacoste Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Sales 32HR
✨Tip Number 1
Get to know Lacoste! Research the brand's values and culture. When you walk into that interview, show us you understand what it means to be a part of the Lacoste family. It’s all about embodying that elegance and team spirit!
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you can demonstrate how you’ve gone above and beyond for customers in the past. We want to see that you can deliver top-class service and create loyalty, just like we do at Lacoste.
✨Tip Number 3
Network like a pro! Connect with current or former Lacoste employees on LinkedIn. Ask them about their experiences and any tips they might have. This insider knowledge can give you an edge and show us you’re genuinely interested in being part of our team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re serious about joining the Lacoste community. Let’s make this happen together!
We think you need these skills to ace Senior Sales 32HR
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your love for fashion and customer service shine through. We want to see how you connect with the Lacoste brand and its values, so don’t hold back!
Tailor Your CV: Make sure your CV is tailored to highlight your experience in the fashion or luxury sector. We’re looking for candidates who understand premium customer service, so showcase those relevant skills and experiences.
Be Authentic: We value honesty and a can-do attitude, so be yourself in your application. Share your unique story and what makes you a great fit for our team at Lacoste. Authenticity goes a long way!
Apply Through Our Website: To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to see your application and get you one step closer to joining our team!
How to prepare for a job interview at The Lacoste Group
✨Know the Brand Inside Out
Before your interview, dive deep into Lacoste's history, values, and product lines. Understanding their commitment to elegance and customer service will help you align your answers with their brand ethos.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you delivered exceptional customer service. Highlight how you understood customer needs and created loyalty, as this is crucial for a role at Lacoste.
✨Emphasise Teamwork and Collaboration
Lacoste values a team-oriented approach, so be ready to discuss how you've successfully worked in teams before. Share specific instances where you supported colleagues and contributed to a positive work environment.
✨Dress the Part
As a brand ambassador, your appearance matters. Dress in a way that reflects Lacoste's style and elegance. This not only shows your understanding of the brand but also sets a positive tone for the interview.