At a Glance
- Tasks: Deliver premium customer experiences and build strong brand loyalty.
- Company: Join Lacoste at Selfridges Birmingham, a globally recognised fashion brand.
- Benefits: Competitive salary, attractive commission, 28 days leave, and up to 65% discount.
- Other info: Opportunity for career growth and to represent a timeless brand.
- Why this job: Be part of an exciting retail journey with a dynamic team in a premium setting.
- Qualifications: Passion for customer service and teamwork skills.
The predicted salary is between 30000 - 40000 £ per year.
We are excited to be launching a Lacoste pop-up within Selfridges Birmingham, bringing together a dynamic team of Crocodiles in one of the UK’s most iconic retail environments. This is a unique opportunity to represent the brand in a premium department store setting, delivering exceptional service while shaping a memorable customer experience. This is a 6‑month fixed‑term opportunity with the potential to extend, offering the chance to grow with the brand and be part of an exciting retail journey.
At the crossroads of fashion and sport, Lacoste creates and liberates movement. Both universal and timeless, the brand transcends cultures and generations, with the crocodile as its iconic rallying signature. Present in nearly 100 countries, Lacoste is a globally recognised French brand known for its distinctive expertise - from product creation to omnichannel retail. At Lacoste, elegance goes beyond style - it influences everything we do, including our social and environmental commitments. Joining Lacoste means becoming part of a global community of 8,500 people, united by a shared ambition to move forward and build the future. We are committed to equal opportunities, developing talent, and embracing diversity.
Your mission as a Sales Consultant:
- Deliver a premium and personalised customer experience
- Engage with customers to build strong relationships and brand loyalty
- Meet and exceed individual and store sales targets
- Work collaboratively with your team of Crocodiles to create a positive store environment
- Maintain high standards of visual merchandising and store presentation
- Stay agile, open to change, and ready to support all aspects of store operations
- Represent and embody the Lacoste brand and values every day
- Confidently apply the Lacoste Sales Steps
What we offer:
- Competitive salary
- Attractive commission scheme
- 28 days annual leave (inclusive of bank holidays)
- Up to 65% employee discount on Lacoste products
- Employee Assistance Programme
- Uniform allowance
Sales Consultant in Birmingham employer: The Lacoste Group
Lacoste offers an exceptional employment experience as a Sales Consultant within the vibrant Selfridges Birmingham, where you will be part of a dynamic team dedicated to delivering premium customer service in a prestigious retail environment. With competitive salaries, attractive commission schemes, and generous employee discounts, Lacoste fosters a supportive work culture that prioritises personal growth and development, ensuring that every team member can thrive while representing a globally recognised brand committed to elegance and sustainability.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Consultant in Birmingham
✨Get Your Foot in the Door Early
In retail, many temporary roles pop up during peak seasons, like Christmas or summer sales. Keep an eye on the calendars for these spikes and start scouting for opportunities a bit in advance. We can even help you stay sharp on your search!
✨Utilise Local Connections
Visit local shops in person and chat with managers about potential temporary openings. Many retail positions are filled by word-of-mouth, so don’t underestimate the power of a good conversation while you grab a coffee or do your weekly shopping!
✨Show Off Your Availability
Retail managers love flexibility! Make sure to highlight your availability in a casual chat or when you apply through our website. The more open you are to work varied shifts, the more likely they are to bring you on board—especially for temporary gigs!
✨Be Ready for On-the-Spot Interviews
When you walk into a shop, be prepared for the possibility of an on-the-spot interview. Dress comfortably but smartly, have a few key points about your experience ready, and be enthusiastic. Remember, it’s all about making that positive first impression!
We think you need these skills to ace Sales Consultant in Birmingham
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any relevant experience you've got, whether it’s casual jobs or volunteer work. Employers want to see that you can interact well with customers, so think about any instances where you've gone the extra mile to help someone out.
Flexibility Is Your Best Friend:Since this is a temporary position, you should emphasise your flexibility in your application. Mention your availability clearly in your cover letter and CV—employers love knowing they can rely on you to work varied hours, especially during busy periods!
Keep It Short and Sweet:For temporary roles, we don’t need an essay! Keep your CV and cover letter concise, focusing on the most relevant experiences and skills. Highlight any specific retail achievements, like sales targets met or product knowledge that demonstrates your eagerness to dive straight in.
Tailor Your Application to The Lacoste Group:Don’t forget to personalise your application for The Lacoste Group! Take a look at their values and product range, and if you’ve had previous experience with similar brands, mention that. It shows you’re genuinely interested in the role and have a good understanding of what they do.
How to prepare for a job interview at The Lacoste Group
✨Show Off Your Customer Service Skills
In retail, it's all about customer interaction, so be ready to share examples of how you've handled tough customer situations. We recommend thinking through a couple of scenarios before the interview where you went above and beyond to help a customer, as these can really make you stand out.
✨Brush Up on Product Knowledge
Temporary roles often have a steep learning curve because you'll need to pick up product knowledge fast. Take some time to familiarise yourself with the main products or services that The Lacoste Group offers, and if possible, try to understand their current promotions. It’ll give you the edge to engage customers effectively.
✨Flexibility is Key
Being in a temporary retail role means you may need to adapt quickly to different tasks or shifts. Be prepared to highlight your flexibility and willingness to take on varied responsibilities during the interview. Think of examples where you've had to juggle multiple tasks at once – that’ll show you're a great fit for the dynamic retail environment.
✨Demonstrate Team Spirit
Since retail roles often require collaboration, be ready to showcase your teamwork skills. Share experiences where you worked well with colleagues, especially in fast-paced situations. This will underline your ability to slot into the team at The Lacoste Group and contribute positively during your temporary stint.
