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- Tasks: Create an outstanding customer experience and lead grocery operations with a focus on service.
- Company: Join Kroger, America's largest grocer, with a rich history and diverse teams.
- Benefits: Enjoy flexible scheduling, healthcare coverage, discounts, and up to $21,000 in tuition reimbursement.
- Why this job: Make a real impact in your community while developing your career in a supportive environment.
- Qualifications: High School Diploma or GED; management experience preferred, grocery retail experience a plus.
- Other info: Great opportunities for growth and learning in a dynamic, fast-paced environment.
The predicted salary is between 21600 - 36000 £ per year.
Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Direct and supervise all functions, duties and activities for the department. Support the day-to-day functions of the Grocery operations. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.
Responsibilities
- Adhere to all food safety regulations and guidelines; ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained.
- Report all safety risks or issues, and illegal activity, including: robbery, theft or fraud; notify management of customer or employee accidents.
- Train department associates on inventory/stocking and Computer Assisted Ordering (CAO).
- Plan, organize and supervise the inventory process.
- Schedule daily, weekly and monthly price changes by updating shelf tags and promotional signs.
- Maintain an awareness of inventory/stocking conditions; note any discrepancies in inventory.
- Assist store management in preparing the store/department budget, profit and loss reviews, and take appropriate action on all financial reports.
- Monitor and control expenses for the department.
- Stay current with present, future, seasonal and special ads.
- Implement the period promotional plan for the department.
- Prepare and submit seasonal critiques for the sales and merchandising supervisor.
- Create and execute sales promotions in partnership with store management.
- Understand the store's layout and be able to locate products.
- Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products.
- Adhere to all local, state and federal laws, and company guidelines.
- Train and develop associates on performance of their job and participate in the performance appraisal process.
- Develop adequate scheduling to manage customer volume throughout hours of operation.
- Collaborate with associates and promote teamwork to help achieve company/store goals.
- Communicate company, department, and job specific information to associates.
- Supervise and coach direct reports in the performance of their duties; complete performance reviews and provide feedback to direct reports.
- Ability to work cooperatively in high paced and sometimes stressful environment.
- Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.
- Ability to act with honesty and integrity regarding customer and business information.
- Ability to follow directions and seek assistance when necessary to resolve customer and business issues.
- Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults.
- Must be able to perform the essential job functions of this position with or without reasonable accommodation.
Qualifications
- Minimum: High School Diploma or GED
- Desired: 1 year of grocery retail experience
About Us: From one tiny Cincinnati grocery store more than a century ago, we’ve grown into what today is the nation’s largest grocer with nearly 2,800 stores in 35 states operating under 28 different names. As America’s grocer, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all. Here, people matter. That’s why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you’re caring, purpose-driven and hungry to learn, your potential is unlimited. Whether you’re seeking a part-time position or a new career path, we’ve got a fresh opportunity for you. Apply today to become part of our Kroger family!
What You’ll Receive From Us
- The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more.
- We’ll help you thrive, with access to a wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
- Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
- Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
- Valuable associate discounts on purchases, including food, travel, technology and so much more.
- Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
- Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.
GROCERY/DEPT LEADER in London employer: The Kroger Co.
Contact Detail:
The Kroger Co. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land GROCERY/DEPT LEADER in London
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see what they value. This will help you tailor your answers and show that you're a great fit for their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. The more comfortable you are, the better you'll come across during the real deal.
✨Tip Number 3
Don’t forget to prepare some questions for your interviewer. It shows you're genuinely interested in the role and helps you figure out if it's the right fit for you too!
✨Tip Number 4
Apply through our website for the best chance at landing that Grocery/Dept Leader position. We want to see your application and help you get started on this exciting journey!
We think you need these skills to ace GROCERY/DEPT LEADER in London
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let us see your enthusiasm for creating outstanding customer experiences. Share any relevant experiences where you went above and beyond to help customers, as this aligns perfectly with our Customer 1st strategy.
Highlight Your Teamwork Skills: We love a good team player! Make sure to mention any past experiences where you collaborated with others to achieve goals. This will show us that you can work well in our fast-paced environment and promote teamwork among associates.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate when candidates communicate effectively, as it reflects how you might interact with customers and colleagues.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at The Kroger Co.
✨Know the Company Inside Out
Before your interview, take some time to research the company’s history, values, and mission. Understanding their commitment to customer service and community will help you align your answers with their core values during the interview.
✨Showcase Your Leadership Skills
As a Grocery/Dept Leader, you'll need to demonstrate your ability to lead and motivate a team. Prepare examples from your past experiences where you've successfully trained or managed a team, highlighting how you encouraged excellent customer service and teamwork.
✨Be Ready for Situational Questions
Expect questions that assess your problem-solving skills and ability to handle conflict. Think of specific scenarios where you’ve dealt with difficult customers or resolved team disputes, and be ready to explain your approach and the outcomes.
✨Emphasise Safety and Compliance Knowledge
Since food safety and compliance are crucial in this role, brush up on relevant regulations and guidelines. Be prepared to discuss how you would ensure a safe environment and maintain proper inventory practices, showing that you take these responsibilities seriously.