Sales Account Manager. Office / Home Based in London

As the National Account Manager Restaurants, Cafes, Retail FTG, and Manufacturing, you will be responsible for the account management of four key channels, negotiating JBPs and finding ways to profitably grow them and partner with our customers to add value to us, to them and to their consumers. You will be the commercial owner of the P&L, managing the relationship and agreements with our customers such as Nando's, Costa, leading Casual Dining Groups, Asda, Sainsbury's and Morrisons Cafes. As the channel and customer expert, you'll guide our business on identifying opportunities as well as leveraging the expertise to support our customers through insights and suggestions.
You will report into the National Account Controller, and work closely with the rest of the Away From Home and Omnichannel teams across our UK Business Unit. You will be based in our London office, with flexibility to work from home two days a week and visit customers as needed.
You will have the opportunity to make a difference and experience true ownership at Kraft Heinz, one of the world's largest food and beverage companies, and contribute meaningfully to our success.
Account Management of our Restaurants, Cafes, Retail FTG and Manufacturing customers on a day-to-day basis as the main business interface between Kraft Heinz and our customers, as well as owning the internal stakeholder relationships for these customers' needsFull P&L ownership of our Restaurants, Cafes, Retail FTG and ManufacturingNegotiating Contracts, from the commercial planning through to executionProfitably growing our business through identifying and winning new customers, listing innovation, ESG initiatives and branded activationsForecasting and performance reviews internally and externallyWorking cross-functionally together with Culinary and Marketing teams to create and then deliver best-in-class selling materials that successfully influence our customers in a variety of settingsLine management of one direct reportQualifications & Experience4+ years of account management or other commercial management experience within FMCG or FoodserviceProven customer relationship management experience and skills are essential, with the ability and confidence to sell commercial propositions and negotiate effectively.
Strong Excel skills, forecasting and commercial analysis capabilitiesFluency in EnglishProfessional AttributesCommunication: At Kraft Heinz you'll easily be exposed to senior management, no matter your level. Proactive: You're a go-getter and self-starter, you're not easily thrown off your game, not even when you get resistance – your resilience means you continue to move onwards and upwards.
Analytical: We're a very data oriented company and strive to translate complex data into a simple solution with an analytical approach.
As a great teammate, you will sometimes be the leader, sometimes a follower but always working towards the same common goal together with your teammates, with a we not me mindsetProject Management: You can manage projects well from start to finish. You can spot and solve risks and problems, use resources well, communicate clearly with others, and ensure high standards are met. What we offer you An ambitious employer with an industry-recognised career development pathwayA meritocratic, pay for performance approachA fun, collaborative office culture that celebrates good food and good times with regular events and socialsAn active network of Business Resource Groups, sponsored by leadership, that promote education, celebration, & allyship, helping to create an inclusive work environmentFlexible and hybrid working approach, including ability to work from abroadFamily-friendly; market leading parental leave benefits & sponsored nursery schemeEmployee discount on Heinz products!
WellbeingPrivate medical cover & Digital GPComprehensive Life Assurance & Group Income ProtectionExclusive gym discounts & cycle to work schemePremium membership to Calm AppA variety of amazing sports teams & clubs!Soup Kitchen, Magic Breakfast)As a Disability Confident employer, we are happy to accommodate any reasonable adjustments you may need during our screening and interview process.
Location(s)London - The ShardKraft Heinz is an Equal Opportunity Employer – Underrepresented Ethnic Minority Groups/Women/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity and other protected classes.
SummaryLocation: London - The ShardType: Full time