Job Description
Order to Bill Subject Matter Expert (SME)- SAP
Role Summary
TheOrder to BillSME provides functionalexpertiseand business process knowledge for the ANZ SAP S/4 implementation. Working with the Stream Lead, project team, and business stakeholders, the role supports end-to-end process and system design, documents andvalidatesbusiness requirements, and contributes to readiness, testing, and adoption across the project lifecycle.
Key Responsibilities
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ProvideOrder to Bill domain SME input across design, build, and deployment.
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Document andvalidatecurrent-state processes and business requirements (including pain points/opportunities).
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Support future-state process and solution design aligned to SAP S/4 and business needs.
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Participate in workshops/design discussions; review andvalidateproposed process/system changes.
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Support issue and risk management within the stream (process, data, solution), including escalation whererequired.
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Contribute to testing (scenario input, execution support, defect triage, outcome validation).
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Support change and readiness activities (process documentation, training inputs, communications, adoption support).
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Maintain strong stakeholder relationships and provide regular updates to the Stream Lead.
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Work in line with Kraft Heinz Food Safety, Environmental, Health and Safety, Ethics, and Human Resources policies and uphold Kraft Heinz values.
Skills and Experience
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Bachelor’s degree.
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Experience in process improvement and/or project, transformation, or system-related initiatives.
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Able to document requirements andprocesses andtranslate business needs into practical solutions with cross-functional stakeholders.
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Experience supporting workshops and delivery activities (e.g., testing, training, implementation).
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Comfortable working in a changing environment with competing priorities.
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SAP/ERP or large-scale system implementation experience isadvantageous.
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StrongOrder to Bill functional knowledge; effective communicator and collaborator in a matrix environment.
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Strong problem-solving skills and ability to manage priorities and timelines.
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Ability to travel on a routine basis.
Location(s)
Freshwater
Kraft Heinz is an Equal Opportunity Employer – Underrepresented Ethnic Minority Groups/Women/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity and other protected classes**.**
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Order to Bill SME - SAP in Freshwater employer: The Kraft Heinz Company
Kraft Heinz is an exceptional employer, offering a vibrant and collaborative work culture at our iconic London - The Shard location. With a strong focus on career development, competitive benefits including flexible working options, and a commitment to inclusivity, we empower our employees to thrive both personally and professionally while enjoying the perks of working in one of the most dynamic cities in the world.
