Store Manager - Selfridges London W

We\’re looking for a dedicated, fashion retail passionate and experienced Store Manager to lead our team in SELFRIDGES LONDON W!

Key Responsibilities:

1. Deliver an Exceptional Customer Experience:

• Be our Brand Ambassador, welcoming and assisting customers with personalized service throughout their visit.
• Use your knowledge of our products and expertise in fashion to provide tailored advice and a memorable shopping experience.
• Foster customer loyalty and ensure complete satisfaction.

2. Drive Sales Performance:

• Maximize sales through strategic analysis of key performance indicators (Top, Flop, CR, ATV, UPT, etc.).
• Oversee stock management, ensuring accuracy and conducting regular inventories.
• Manage and optimize the store\’s trading budget, aiming to meet and exceed sales targets on a weekly, monthly, and yearly basis.

3. Lead and Inspire Your Team:

• Play an active role in recruitment, onboarding, and training of new team members.
• Set and manage daily sales goals, creating a motivating environment with custom goals and challenges.
• Support the professional development of your team through regular assessments and coaching.

4. Ensure Seamless Store Operations:

• Plan schedules and manage store zoning to optimize efficiency.
• Implement visual merchandising in line with brand guidelines to maintain a high standard of presentation.
• Ensure the store operates smoothly, maintaining the brand\’s high standards at all times.

#J-18808-Ljbffr