At a Glance
- Tasks: Supervise food and beverage operations across two vibrant hospitality locations.
- Company: Award-winning venue known for exceptional customer service and memorable events.
- Benefits: Competitive pay, flexible hours, and opportunities for career advancement.
- Why this job: Join a passionate team and create unforgettable experiences for guests.
- Qualifications: Experience in hospitality and a love for customer service.
- Other info: Dynamic work environment with a focus on teamwork and creativity.
The predicted salary is between 28800 - 43200 £ per year.
Job Description
Front of House Supervisor
Are you passionate about great service and leading by example?
Were looking for an enthusiastic and hands-on Front of House Supervisor to join our friendly team at The Knot Inn, a welcoming country pub in the heart of Rushton Spencer.
About The Knot Inn
The Knot Inn is a traditional countryside pub known for its warm atmosphere, freshly prepared food and excellent selection of drinks. Were proud to offer relaxed dining, a friendly welcome and a strong sense of community.
The Role
As Front of House Supervisor, youll play a key part in ensuring every guest enjoys an exceptional experience. Youll lead shifts, support the front-of-house team and work closely with the management team to maintain our high standards.
Your main responsibilities will include:
- Supervising front-of-house operations during busy service periods
- Delivering excellent customer service and setting a positive example for the team
- Supporting with staff training, stock control and cash handling
- Ensuring the dining and bar areas are clean, organised and welcoming
- Assisting management with day-to-day operations, administration and team coordination
About You
Were looking for someone who is:
- Friendly, confident, and guest-focused
- Experienced in restaurant, bar, or pub service (supervisory experience is a bonus)
- A natural leader who enjoys motivating and supporting others
- Organised and proactive, with a keen eye for detail
- Flexible to work evenings and weekends as part of the rota
- The role is part time or full time and permanent based upon 40 hours per week. You will need to be flexible as you will work 5 days out of 7 including weekends and bank holidays.
- We operate a TOIL system to ensure good work-life balance.
What we offer in return
- A rewarding experience – working as part of a friendly, award-winning team
- Variety no two days are ever the same!
- Support we are a friendly family run company and care about our team like they are part of the family
- Progression as our company grows, so can you!
- Flexibility this includes flexibility in working days (including evenings, weekends, and bank holidays) and working hours (we dont work Christmas Day or Boxing Day!)
- Staff events we work hard but enjoy spending time celebrating our success
- Guest experience you get to stay overnight at the farm to experience our rooms!
- Discounts we believe in giving back, so you get discounts on tickets and products!
- Staff Referral scheme – Rewards for bringing more team players to our family
- Competitive Salary
- TOIL system time off in lieu offered for extra hours worked
- Insurance life & permanent health insurance (after qualifying period)
- Pension Scheme
- 28 days holiday (including bank holidays, prorate for part-time) increasing with service to a maximum of 33 days
- Reward programmes we recognise and reward those who have worked for us for a long time
- Free car parking!
REF-225 571
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Food and Beverage Supervisor employer: The Knot Inn
Contact Detail:
The Knot Inn Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food and Beverage Supervisor
✨Tip Number 1
Network like a pro! Chat with folks in the hospitality scene, attend local events, and don’t be shy about reaching out on social media. You never know who might have the inside scoop on job openings.
✨Tip Number 2
Show off your personality during interviews! We want to see your passion for customer service shine through. Share stories from your past experiences that highlight your skills and enthusiasm for the food and beverage industry.
✨Tip Number 3
Research the venues! Knowing about Heaton House Farm and The Knot Inn will impress your interviewers. It shows you’re genuinely interested and ready to jump into the role with both feet.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Food and Beverage Supervisor
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let us see your enthusiasm for customer service shine through. Share specific examples of how you've gone above and beyond to make a guest's experience memorable.
Tailor Your Application: Make sure to customise your application for the Food and Beverage Supervisor role. Highlight your relevant experience in hospitality and any skills that align with our values at Heaton House Farm and The Knot Inn.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and focus on what makes you a great fit for this role in just a few well-crafted sentences.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role without any hiccups!
How to prepare for a job interview at The Knot Inn
✨Know Your Venues
Familiarise yourself with Heaton House Farm and The Knot Inn. Understand their unique offerings, customer demographics, and what makes them stand out in the hospitality industry. This knowledge will help you demonstrate your passion for the role and show that you're genuinely interested in contributing to their success.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've excelled in customer service. Think about challenging situations you've handled and how you went above and beyond to ensure customer satisfaction. This is crucial for a Food and Beverage Supervisor, so make sure to highlight your ability to create memorable experiences for guests.
✨Emphasise Teamwork and Leadership
As a supervisor, you'll need to lead a team effectively. Be ready to discuss your leadership style and how you motivate and support your colleagues. Share specific instances where you've successfully managed a team or resolved conflicts, as this will showcase your capability to maintain a positive work environment.
✨Prepare Questions to Ask
Interviews are a two-way street, so come prepared with thoughtful questions about the role and the company culture. Ask about their approach to staff training, how they handle busy periods, or what they value most in their team members. This not only shows your interest but also helps you determine if it's the right fit for you.