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- Tasks: Serve guests, handle bookings, and ensure a memorable experience at our hotel.
- Company: Join the friendly team at The Knight Court Hotel.
- Benefits: Earn up to £12.71 per hour with flexible part-time hours.
- Why this job: Perfect for those who love hospitality and want to make guests smile.
- Qualifications: Experience in catering or hospitality is a plus; a passion for people is essential.
- Other info: Ideal for those available now; not suitable for full-time students.
The predicted salary is between 10 - 13 £ per hour.
The Knight Court Hotel is looking for enthusiastic and professional Front of House Staff to join our small team. This role involves being customer facing ensuring guests have a memorable experience. The ideal candidate will possess a passion for people, a keen eye for detail and a "can do" attitude. Previous experience in catering, serving, or hospitality is advantageous - common sense is a must.
This role will involve morning and evening shifts, as well as weekends and holidays, approximately 10-20 hours across 5/6 days each week. This role will include bar work and so all applicants must be over 18.
Duties include (but not limited to):
- Serving breakfast: taking orders, tea/coffee, food handling, cleaning
- Bar: serving drinks, maintaining the bar, stock rotation and levels, cash handling, guest interaction, cleaning
- Dinner service: preparing in the kitchen, laying tables, food handling, guest interaction and relaying for breakfast
- Reception: Answering the phone, taking bookings, dealing with check-in, emails and taking payments
Skills:
- Previous experience in catering, serving, or restaurant environments is preferred
- Knowledge of food safety standards and procedures is an advantage
- Excellent communication skills and a friendly, approachable manner
- Ability to work well and as part of a team during busy service periods
- Basic food preparation skills are desirable but not essential
- A genuine interest in hospitality and delivering exceptional customer service
We are looking for someone who is available now so this would not be suitable for a full-time student. If you think you could be a good fit for our team, please apply through indeed and not the hotel directly.
Job Types: Part-time, Zero hours contract
Pay: Up to £12.71 per hour
Expected hours: 10 – 20 per week
Work Location: In person
Front of House Staff in Great Yarmouth employer: The Knights Court Hotel
Contact Detail:
The Knights Court Hotel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Staff in Great Yarmouth
✨Tip Number 1
Get to know the hotel vibe! Before you apply, pop in for a coffee or a quick chat with the staff. This shows your enthusiasm and gives you a feel for the place, which can really help during interviews.
✨Tip Number 2
Practice your people skills! Since this role is all about customer interaction, try role-playing with friends or family. It’ll help you feel more confident when it comes to chatting with guests and handling tricky situations.
✨Tip Number 3
Be ready to showcase your 'can do' attitude! During interviews, share examples of how you've tackled challenges in previous jobs. This will highlight your problem-solving skills and show that you're a team player.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from enthusiastic candidates. Make sure to highlight your passion for hospitality and any relevant experience in your application.
We think you need these skills to ace Front of House Staff in Great Yarmouth
Some tips for your application 🫡
Show Your Passion for People: When writing your application, let your enthusiasm for customer service shine through. We want to see that you genuinely enjoy interacting with guests and making their experience memorable!
Highlight Relevant Experience: If you've got any previous experience in catering or hospitality, make sure to mention it! Even if it's just a part-time gig, we love seeing how you've contributed to a team in a busy environment.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for our Front of House role.
Apply Through Our Website: Remember, the best way to apply is through our website. It helps us keep everything organised and ensures your application gets the attention it deserves. Don’t miss out!
How to prepare for a job interview at The Knights Court Hotel
✨Know the Role Inside Out
Before your interview, make sure you understand what being Front of House Staff entails. Familiarise yourself with the duties listed in the job description, like serving breakfast and handling guest interactions. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your People Skills
Since this role is all about customer service, be prepared to demonstrate your communication skills. Think of examples from your past experiences where you've gone above and beyond for a customer. A friendly, approachable manner can really set you apart, so let your personality shine through!
✨Dress the Part
First impressions matter, especially in hospitality. Dress smartly and appropriately for the interview to reflect the professional image of The Knight Court Hotel. This shows that you take the opportunity seriously and are ready to represent the hotel well.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics or what a typical shift looks like. This not only shows your interest but also helps you gauge if the environment is the right fit for you. Plus, it gives you a chance to engage with the interviewer on a deeper level.