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- Tasks: Support the General Manager in daily operations and lead a dynamic team.
- Company: Join an award-winning pub group known for exceptional hospitality.
- Benefits: Enjoy paid breaks, discounts, and a supportive development programme.
- Other info: Be part of a team recognised as the Best Pub Employer.
- Why this job: Make a real impact in a welcoming environment while enjoying beautiful locations.
- Qualifications: Experience in food and hospitality with strong customer service skills.
The predicted salary is between 25000 - 30000 £ per year.
What makes the perfect pub? It’s great ales, delicious food, a welcoming atmosphere, and the warm welcome from a team that’s at the heart of everything we do. The Inn Collection Group is a multi-award-winning pubs with rooms company, proudly located in some of the most outstanding destinations across the North of England and Wales. At ICG, we deliver exceptional hospitality by living and breathing our core values of respect, customer focused, warmth, and honesty, all with the goal of Making People Happy.
How we say thank you!
- Celebrate your birthday with an extra paid holiday.
- Build your future with support from our Lead-Inn development program.
- Take the time you need to rest and recharge; Paid Breaks are on us.
- Enjoy 50% off food at any of our Inns.
- Relax with a stay at any of our Inns during January, February, and March for just £1.
- Take advantage of the chance to explore our beautiful locations, with 1/3 off room bookings all year round.
- Experience a spontaneous trip away with £50 on same day bookings.
- It’s not just for you—your loved ones can enjoy 15% off bed and breakfast too!
- 24/7 confidential support is always there when you need it with our Employee Assistance Programme.
- Tronc (…that’s tips to me and you).
- Contribute to a company that gives back through our Give-inn back scheme.
- Join an award-winning team recognised as the Best Pub Employer at the Publican Awards.
Standing proudly on cliffs above the River Nidd, Knaresborough is a place of ancient walkways, cobbled alleys, and secret passageways. The Knaresborough Inn is set in a picturesque location that offers something for everyone, with a wealth of history to explore and relaxing riverside walks to enjoy, and a vibrant town with a range of independent shops and boutiques.
You’ll Fit Right Inn
As an Assistant Manager you will be key to supporting the General Manager in ensuring that our Inn feels like a home away from home for our guests. Reporting directly to the General Manager, you will play a key role in leading the team, managing daily operations, and creating a welcoming and efficient environment for both staff and guests. In this role, you will work closely with the General Manager to oversee daily duties, lead a team to deliver company standards, and manage the Inn’s day-to-day operations. You’ll need to be hands-on and approachable, leading by example, and fostering a positive and collaborative atmosphere. You will handle everything from managing shift operations in our busy, fast-paced environment to conducting administrative tasks, liaising with Chefs, Management, and Suppliers. This includes stocktake and ordering, handling accounts management, and being available for occasional sleepovers and guest responses.
If you have a strong background in food and hospitality, a passion for customer service, and the ability to inspire and motivate a team, we think you’ll fit right inn. This role encourages our Assistant Managers to lead, mentor, and create impactful results for the team.
Assistant Manager in Knaresborough employer: The Knaresborough Inn
Contact Detail:
The Knaresborough Inn Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager in Knaresborough
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website. This will help you understand their vibe and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your people skills! Since hospitality is all about making connections, think of examples where you've gone above and beyond for customers. Be ready to share these stories during your chat with them.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look smart and approachable. A neat appearance shows that you care about the role and respect the establishment.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the position and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Assistant Manager in Knaresborough
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your passion for hospitality and what makes you tick. A little warmth goes a long way!
Tailor Your Application: Make sure to tailor your application to the Assistant Manager role specifically. Highlight your relevant experience in food and hospitality, and how you embody our core values of respect, customer focus, and honesty. We love seeing how you connect with our mission!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if needed, and make sure to proofread for any typos or errors before hitting send!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it shows you’re keen on joining our award-winning team. We can’t wait to hear from you!
How to prepare for a job interview at The Knaresborough Inn
✨Know the Company Inside Out
Before your interview, take some time to research The Inn Collection Group. Understand their core values like respect, warmth, and customer focus. This will not only help you answer questions more effectively but also show that you're genuinely interested in being part of their team.
✨Showcase Your Hospitality Experience
As an Assistant Manager, your background in food and hospitality is crucial. Be ready to share specific examples of how you've handled busy environments, led a team, or improved customer satisfaction. Use stories that highlight your hands-on approach and ability to create a welcoming atmosphere.
✨Demonstrate Leadership Skills
The role requires you to lead and inspire a team. Prepare to discuss your leadership style and how you motivate others. Think of instances where you've successfully managed a team or resolved conflicts, as this will illustrate your capability to foster a positive and collaborative environment.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the Lead-Inn development program, or how they celebrate successes. This shows your enthusiasm for the role and helps you gauge if the company culture aligns with your values.