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- Tasks: Join our housekeeping team to keep our rooms and public areas spotless and welcoming.
- Company: The Inn Collection Group is an award-winning pub company known for exceptional hospitality.
- Benefits: Enjoy paid breaks, birthday holidays, and discounts on food and stays at our inns.
- Other info: Flexible hours available to help balance your commitments.
- Why this job: Be part of a friendly team in a beautiful location, making guests happy every day.
- Qualifications: No specific experience needed, just a passion for cleanliness and teamwork.
What makes the perfect pub? It’s great ales, delicious food, a welcoming atmosphere, and the warm welcome from a team that’s at the heart of everything we do.
The Inn Collection Group is a multi-award-winning pubs with rooms company, proudly located in some of the most outstanding destinations across the North of England and Wales. At ICG, we deliver exceptional hospitality by living and breathing our core values of respect, customer focused, warmth, , and honesty, all with the goal of Making People Happy.
How we say thank you!
• Celebrate your birthday with an extra paid holiday.
• Build your future with support from our Lead-Inn development program.
• Take the time you need to rest and recharge; Paid Breaks are on us.
• Enjoy 50% off food at any of our Inns
• Relax with a stay at any of our Inns during January, February, and March for just £1.
• Take advantage of the chance to explore our beautiful locations, with 1/3 off room bookings all year round.
• Experience a spontaneous trip away with £50 on same day bookings
• It’s not just for you—your loved ones can enjoy 15% off bed and breakfast too!
• 24/7 confidential support is always there when you need it with our Employee Assistance Programme
• Tronc (…that’s tips to me and you)
• Contribute to a company that gives back through our Give-inn back scheme
• Join an award-winning team recognised as the Best Pub Employer at the Publican Awards.
You’ll Fit Right Inn
At The Inn Collection Group, we are pubs with rooms—not just any rooms, but pristinely kept spaces, prepared for each guest to enjoy an unforgettable stay. This high standard is made possible by our dedicated and skilled housekeeping teams. .
A successful Housekeeper will be friendly and detail-oriented, able to remain calm under pressure and exceed guest expectations by responding promptly. As a key member of the Housekeeping team, you’ll work collaboratively, contributing to a positive and efficient work environment.
Your duties will include cleaning rooms to our high standards, ensuring public areas are clean and welcoming, and promptly reporting maintenance issues. You’ll follow safety guidelines, work to create memorable visits for our guests and manage your stocks of linen, towels, and room supplies effectively.
If you are reliable, have a passion for cleanliness, and take pride in creating comfortable spaces we think you’ll fit right inn…
This role gives Victorija the flexibility to balance her family commitments. Watch Victorija’s video to learn more about our Housekeeping roles. https://careers.inncollectiongroup.com/join-inn
*Age-related pay rates apply for Under 21s.*
Housekeeper employer: The Knaresborough Inn
Contact Detail:
The Knaresborough Inn Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housekeeper
✨Tip Number 1
Familiarise yourself with the core values of The Inn Collection Group, such as respect and customer focus. During any interactions, whether in person or online, demonstrate how you embody these values in your work ethic.
✨Tip Number 2
Research the specific location of the Knaresborough Inn and its unique features. Being knowledgeable about the area can help you connect with the team and show your enthusiasm for working in that particular setting.
✨Tip Number 3
Prepare to discuss your experience in maintaining high cleanliness standards. Think of specific examples where you went above and beyond to ensure a welcoming environment, as this aligns perfectly with the expectations for a Housekeeper.
✨Tip Number 4
Show your willingness to work collaboratively by sharing past experiences where teamwork was essential. Highlighting your ability to contribute positively to a team will resonate well with the hiring managers at The Inn Collection Group.
We think you need these skills to ace Housekeeper
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and qualities required for a Housekeeper. Highlight your attention to detail, ability to work under pressure, and teamwork skills in your application.
Tailor Your CV: Customise your CV to reflect relevant experience in housekeeping or similar roles. Emphasise any previous work in hospitality, your reliability, and your passion for cleanliness to align with the values of The Inn Collection Group.
Craft a Strong Cover Letter: Write a cover letter that showcases your personality and enthusiasm for the role. Mention why you want to work for The Inn Collection Group specifically and how you can contribute to their goal of Making People Happy.
Proofread Your Application: Before submitting, thoroughly proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a Housekeeping role.
How to prepare for a job interview at The Knaresborough Inn
✨Show Your Attention to Detail
As a Housekeeper, attention to detail is crucial. During the interview, highlight your ability to notice the small things that make a big difference in cleanliness and guest satisfaction. Share specific examples from past experiences where your keen eye for detail improved a guest's stay.
✨Demonstrate Your Team Spirit
The role requires collaboration with other team members. Be prepared to discuss how you work well in a team environment. Share stories that showcase your ability to support colleagues and contribute to a positive atmosphere, which aligns with the company's core values.
✨Prepare for Scenario Questions
Expect questions about how you would handle specific situations, such as dealing with a difficult guest or managing time effectively during busy periods. Think through potential scenarios and prepare your responses to demonstrate your problem-solving skills and calmness under pressure.
✨Express Your Passion for Cleanliness
Let your enthusiasm for maintaining high standards of cleanliness shine through. Talk about why you take pride in creating comfortable spaces and how this passion drives you to exceed guest expectations. This will resonate well with the interviewers who value a commitment to exceptional hospitality.