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- Tasks: Support the General Manager in creating a welcoming atmosphere and managing daily operations.
- Company: Join an award-winning pub group known for exceptional hospitality and a vibrant culture.
- Benefits: Enjoy paid breaks, birthday holidays, and discounts on food and stays at our Inns.
- Other info: Opportunities for career growth and a supportive environment await you.
- Why this job: Be part of a team that values respect, warmth, and making people happy.
- Qualifications: Experience in food and hospitality with a passion for customer service and team leadership.
The predicted salary is between 25000 - 30000 £ per year.
What makes the perfect pub? It’s great ales, delicious food, a welcoming atmosphere, and the warm welcome from a team that’s at the heart of everything we do. The Inn Collection Group is a multi-award‑winning pubs with rooms company, proudly located in some of the most outstanding destinations across the North of England and Wales. At ICG, we deliver exceptional hospitality by living and breathing our core values of respect, customer focused, warmth, and honesty, all with the goal of Making People Happy.
Standing proudly on cliffs above the River Nidd, Knaresborough is a place of ancient walkways, cobbled alleys, and secret passageways. The Knaresborough Inn is set in a picturesque location that offers something for everyone, with a wealth of history to explore and relaxing riverside walks to enjoy, and a vibrant town with a range of independent shops and boutiques.
Benefits:
- Celebrate your birthday with an extra paid holiday.
- Build your future with support from our Lead‑Inn development program.
- Take the time you need to rest and recharge; Paid Breaks are on us.
- Enjoy 50% off food at any of our Inns.
- Relax with a stay at any of our Inns during January, February, and March for just £1.
- Take advantage of the chance to explore our beautiful locations, with 1/3 off room bookings all year round.
- Experience a spontaneous trip away with £50 on same day bookings.
- Your loved ones can enjoy 15% off bed and breakfast too!
- 24/7 confidential support is always there when you need it with our Employee Assistance Programme.
- Tronc (…that’s tips to me and you).
- Contribute to a company that gives back through our Give‑inn back scheme.
- Join an award‑winning team recognised as the Best Pub Employer at the Publican Awards.
You’ll Fit Right Inn Responsibilities:
As an Assistant Manager you will be key to supporting the General Manager in ensuring that our Inn feels like a home away from home for our guests. Reporting directly to the General Manager, you will play a key role in leading the team, managing daily operations, and creating a welcoming and efficient environment for both staff and guests. In this role, you will work closely with the General Manager to oversee daily duties, lead a team to deliver company standards, and manage the Inn’s day‑to‑day operations. You’ll need to be hands‑on and approachable, leading by example, and fostering a positive and collaborative atmosphere. You will handle everything from managing shift operations in our busy, fast‑paced environment to conducting administrative tasks, liaising with Chefs, Management, and Suppliers. This includes stocktake and ordering, handling accounts management, and being available for occasional sleepovers and guest responses.
Qualifications:
If you have a strong background in food and hospitality, a passion for customer service, and the ability to inspire and motivate a team, we think you’ll fit right inn. This role encourages our Assistant Managers to lead, mentor, and create impactful results for the team.
Assistant Manager employer: The Knaresborough Inn
Contact Detail:
The Knaresborough Inn Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website to see how they interact with customers and what values they promote. This will help you connect with them during your chat.
✨Tip Number 2
Practice your people skills! As an Assistant Manager, you'll be leading a team and interacting with guests. Role-play common scenarios with a friend to boost your confidence and show off your customer service flair.
✨Tip Number 3
Prepare some questions for your interview! Asking about their training programs or how they celebrate team successes shows you're genuinely interested in being part of their award-winning team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest roles and updates directly from us, making it easier to land that dream job.
We think you need these skills to ace Assistant Manager
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for the hospitality industry shine through. Share experiences that highlight your customer service skills and how you’ve made guests feel welcome in previous roles.
Be Authentic and Honest: We value honesty at StudySmarter, so be yourself in your application. Don’t just list your qualifications; tell us about your journey in the industry and what makes you a great fit for our team.
Tailor Your Application: Make sure to customise your application to reflect the specific role of Assistant Manager. Highlight relevant experiences that align with the responsibilities mentioned in the job description, like leading a team or managing daily operations.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at The Knaresborough Inn
✨Know the Company Inside Out
Before your interview, take some time to research The Inn Collection Group. Understand their core values like respect, warmth, and customer focus. This will help you align your answers with what they stand for and show that you're genuinely interested in being part of their team.
✨Showcase Your Hospitality Skills
As an Assistant Manager, you'll need to demonstrate your experience in food and hospitality. Prepare specific examples from your past roles where you've excelled in customer service or led a team. This will highlight your ability to create that welcoming atmosphere they value so much.
✨Be Hands-On and Approachable
During the interview, convey your hands-on approach and how you lead by example. Share stories that illustrate your leadership style and how you foster a positive environment. They want someone who can manage daily operations while being approachable to both staff and guests.
✨Prepare Questions That Matter
At the end of the interview, have a few thoughtful questions ready. Ask about their Lead-Inn development program or how they celebrate team successes. This shows your enthusiasm for growth within the company and your interest in contributing to their mission of Making People Happy.