The KK Group is seeking a Customer & Community Service Manager to support members and customers across all KK brands. You will oversee the online members club, respond to enquiries, moderate discussions, and drive community activity with professionalism and discretion.
This role sits at the heart of delivering exceptional customer service and belonging. Remote role with flexible hours; initial freelance arrangement transitioning to PAYE.
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Remote Customer & Community Experience Lead employer: The KK Group
At KK, we pride ourselves on being an innovative and dynamic employer that fosters creativity and collaboration. Our flexible work culture allows for remote working and travel opportunities, ensuring that you can thrive in a role that combines hands-on production with creative freedom. With a commitment to employee growth, including access to health benefits and a potential share option scheme, we offer a unique environment where your contributions directly shape the future of our brand.