At a Glance
- Tasks: Lead and optimise hospitality operations, ensuring top-notch service and efficiency.
- Company: Join a dynamic hospitality company during an exciting phase of growth.
- Benefits: Competitive salary, career development opportunities, and a vibrant work culture.
- Other info: Flexible working environment with opportunities for personal and professional growth.
- Why this job: Make a real impact in a newly created role with significant responsibilities.
- Qualifications: Extensive experience in senior hospitality operations and strong leadership skills.
The predicted salary is between 60000 - 60000 € per year.
An amazing career opportunity for an established hospitality professional to join our company in this newly created role at a time of transition and growth. The role of the Senior Hospitality Operations Manager is seen as an opportunity to make a real difference, setting standards, implementing systems and change and a pathway to both personal and business growth.
Role Type: Full-time, permanent role; based at our HQ, just outside Banbury. Flexibility required in line with event operations.
Reports to: Operations Director / Chief Executive Officer
Salary: £60,000 per annum, dependent on experience
Role Overview
The Senior Hospitality Operations Manager (SHOM) assumes full responsibility for the end-to-end operational performance of the business, taking a holistic, strategic view across all departments, events and delivery channels. This role requires extensive senior-level hospitality operations experience, with the ability to operate at both a strategic level and hands-on level. Experience across multi-site operations is highly desirable.
This role goes beyond event execution to include:
- Operational strategy and planning
- Business performance and profitability
- Team structure, leadership and development
- Systems, processes and scalability
- Cross-functional alignment
The SHOM ensures that all areas of the business operate cohesively, efficiently and to the highest standards, while continuously evolving to support growth.
Who is the SHOM?
- A key member of the Senior Leadership Team (SLT).
- Acts as the operational lead across the entire company.
- Direct line between strategy (CEO/OD) and execution (SMT/JMT).
- Provides leadership across FOH, Kitchen, Logistics and Admin functions.
- Plays a critical role in shaping company direction and growth.
SHOM’s Core Responsibilities Operational Leadership
Senior Hospitality Operations Manager employer: The Kitchen & Co.
Join our dynamic team as a Senior Hospitality Operations Manager, where you will play a pivotal role in shaping the future of our operations at our headquarters just outside Banbury. We pride ourselves on fostering a collaborative work culture that values innovation and personal growth, offering competitive salaries and opportunities for professional development. With a focus on excellence and a commitment to creating memorable experiences, we provide a unique environment where your contributions will truly make a difference.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Hospitality Operations Manager
✨Tip Number 1
Network like a pro! Reach out to your contacts in the hospitality industry and let them know you're on the lookout for new opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with your own experience in hospitality operations. This will help you stand out as a candidate who truly gets what they’re about.
✨Tip Number 3
Showcase your hands-on experience! Be ready to discuss specific examples of how you've improved operational performance in previous roles. Highlighting your strategic thinking alongside practical achievements can really set you apart.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team and making a difference.
We think you need these skills to ace Senior Hospitality Operations Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that align with the Senior Hospitality Operations Manager role. Highlight your operational leadership experience and any multi-site management you've done, as this is key for us.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about hospitality and how you can make a difference in our company. Be specific about your achievements and how they relate to the role.
Showcase Your Strategic Thinking:In your application, demonstrate your ability to think strategically. Share examples of how you've implemented systems or processes that improved operations in your previous roles. We want to see your vision for operational excellence!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it shows us you’re keen to join our team!
How to prepare for a job interview at The Kitchen & Co.
✨Know Your Stuff
Make sure you’re well-versed in the latest trends and challenges in hospitality operations. Brush up on your knowledge about multi-site management and operational strategies, as these will likely come up during the interview.
✨Showcase Your Leadership Skills
Prepare examples that highlight your experience in leading teams and driving performance. Think of specific situations where you’ve implemented systems or processes that improved efficiency or profitability.
✨Align with Company Values
Research the company’s mission and values. Be ready to discuss how your personal values align with theirs and how you can contribute to their growth and success during your time as SHOM.
✨Ask Insightful Questions
Prepare thoughtful questions that demonstrate your strategic thinking. Inquire about their current operational challenges or future growth plans, showing that you’re not just interested in the role but also in the company’s direction.
