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- Tasks: Be the friendly face of our practice, assisting patients and managing appointments.
- Company: Join Kirkbymoorside Surgery, dedicated to exceptional healthcare in our community.
- Benefits: Enjoy a supportive environment, competitive salary, and professional development opportunities.
- Why this job: Make a meaningful impact while providing outstanding patient care.
- Qualifications: Strong communication skills and a positive attitude; healthcare experience is a plus.
- Other info: Flexible hours available; we celebrate diversity and inclusivity.
The predicted salary is between 24000 - 36000 £ per year.
Join our dedicated team at Kirkbymoorside Surgery, where we are committed to providing exceptional healthcare services to our community. We are seeking a friendly and organised Receptionist to be the welcoming face of our practice and ensure a smooth experience for our patients.
About You
- Excellent communication and interpersonal skills.
- Strong organisational abilities and attention to detail.
- Ability to work effectively in a fast-paced environment.
- Proficient in using computer systems and office software.
- Previous experience in a healthcare setting is desirable but not essential.
- A positive attitude and a commitment to providing outstanding patient care.
Main duties of the job
- Greet and assist patients in a courteous and professional manner.
- Manage incoming calls and direct them to the appropriate team members.
- Schedule appointments and manage the practice diary efficiently.
- Handle patient queries and provide information about our services.
- Maintain patient records and ensure confidentiality at all times.
- Assist with administrative tasks as required by the practice team.
What We Offer
- A supportive and friendly working environment.
- Opportunities for professional development and training.
- Competitive salary and benefits package.
- 30 hours per week, will consider job share.
- The chance to make a meaningful impact in the community.
If you are passionate about providing excellent service and want to be part of a dedicated team, we would love to hear from you. Please send your CV and a cover letter to Kerry.wilson33@nhs.net by 17th February 2026. Interviews will be held on Monday 23rd February 2026.
Kirkbymoorside Surgery is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Receptionist (Patient Support Team Member) in Kirkbymoorside employer: The Kirkbymoorside Surgery
Contact Detail:
The Kirkbymoorside Surgery Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist (Patient Support Team Member) in Kirkbymoorside
✨Tip Number 1
Get to know the practice! Research Kirkbymoorside Surgery and understand their values and services. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! As a Receptionist, you'll be the first point of contact for patients. Role-play with a friend or family member to get comfortable with greeting patients and handling queries professionally.
✨Tip Number 3
Be proactive! If you have any questions about the role or the application process, don’t hesitate to reach out. Showing initiative can set you apart from other candidates and demonstrate your enthusiasm for the position.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re tech-savvy and ready to handle the computer systems mentioned in the job description.
We think you need these skills to ace Receptionist (Patient Support Team Member) in Kirkbymoorside
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights the skills and experiences that match what we're looking for. Focus on your communication skills, organisational abilities, and any relevant experience in healthcare to show us you're the right fit!
Craft a Personal Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for patient care and how you can contribute to our team. Keep it friendly and professional, just like the atmosphere we foster at Kirkbymoorside Surgery.
Showcase Your Tech Skills: Since you'll be using computer systems and office software, mention any relevant tech skills you have. We want to know you're comfortable with technology, as it’s key to managing appointments and patient records efficiently.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep everything organised and ensures your application gets the attention it deserves. Don’t forget to send your CV and cover letter by the deadline!
How to prepare for a job interview at The Kirkbymoorside Surgery
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Receptionist in a healthcare setting. Familiarise yourself with the specific duties mentioned in the job description, like managing calls and scheduling appointments. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Communication Skills
As a Receptionist, excellent communication is key. Prepare examples from your past experiences where you've effectively communicated with patients or team members. Practising common interview questions can also help you articulate your thoughts clearly during the interview.
✨Demonstrate Organisational Skills
Being organised is crucial in a fast-paced environment. Think of instances where you've successfully managed multiple tasks or maintained records efficiently. You could even bring a small portfolio showcasing your organisational skills, like a sample schedule or a project plan.
✨Emphasise Your Positive Attitude
A friendly and positive attitude can set you apart. Be prepared to discuss how you handle stressful situations while maintaining a calm demeanour. Share stories that highlight your commitment to providing outstanding patient care, as this aligns perfectly with the values of Kirkbymoorside Surgery.
