At a Glance
- Tasks: Welcome guests with a smile, take orders, and create memorable experiences.
- Company: Join an award-winning team recognised for exceptional hospitality.
- Benefits: Enjoy paid breaks, birthday holidays, and 50% off food.
- Other info: Great career development opportunities and support available.
- Why this job: Be part of a lively atmosphere and make every guest's day special.
- Qualifications: Passion for customer service and ability to thrive in fast-paced environments.
The predicted salary is between 10 - 12 £ per hour.
As a member of our Front of House team, you are the first smile that welcomes guests and the friendly face that ensures their experience is warm and memorable from start to finish. Your positive attitude, attentiveness, and passion for hospitality make our Inn a welcoming place for every visitor.
Whether greeting guests, taking orders, serving dishes from the kitchen, or recommending a drink from our selection, no two days are the same on the front line. Your professionalism and enthusiasm create a lively and enjoyable atmosphere, making our Inn a place guests love to visit, and our team loves to work!
If you thrive in a fast‑paced environment, have a passion for customer service, and are committed to delivering exceptional experiences, we think you’ll fit right inn.
Benefits- Celebrate your birthday with an extra paid holiday.
- Build your future with support from our Lead‑Inn development program.
- Take the time you need to rest and recharge; Paid Breaks are on us.
- Enjoy 50% off food at any of our Inns.
- Relax with a stay at any of our Inns during January, February, and March for just £1.
- Take advantage of the chance to explore our beautiful locations, with 1/3 off room bookings all year round.
- Experience a spontaneous trip away with £50 on same day bookings.
- Your loved ones can enjoy 15% off bed and breakfast too.
- 24/7 confidential support is always there with our Employee Assistance Programme.
- Tronc (…that’s tips to me and you).
- Contribute to a company that gives back through our Give‑inn back scheme.
- Join an award‑winning team recognised as the Best Pub Employer at the Publican Awards.
Front of House Team Member in North East employer: The Kingslodge Inn
As a Front of House Team Member at our Inn, you will be part of an award-winning team that prioritises a warm and memorable guest experience. With benefits like paid breaks, generous discounts on food and stays, and a supportive development programme, we foster a vibrant work culture that values your contributions and encourages personal growth. Join us in creating a lively atmosphere where both guests and team members feel at home.
StudySmarter Expert Advice🤫
We think this is how you could land Front of House Team Member in North East
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on our Inn. Understand our values and what makes us tick. This way, you can show us that you're not just another candidate, but someone who genuinely wants to be part of our team.
✨Tip Number 2
Practice your people skills! As a Front of House Team Member, you'll be interacting with guests all day. Try role-playing with a friend or family member to get comfortable with greeting guests and taking orders. The more relaxed you are, the better you'll shine in your interview!
✨Tip Number 3
Show off your enthusiasm! When you come in for your interview, let your passion for hospitality shine through. Share stories about times you've gone above and beyond for customers. We love to see candidates who are excited about creating memorable experiences for our guests.
✨Tip Number 4
Apply through our website! It’s super easy and ensures your application gets directly to us. Plus, it shows you're keen on joining our team. Don’t forget to follow up after applying; a little nudge can go a long way in showing your interest!
We think you need these skills to ace Front of House Team Member in North East
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see your enthusiasm for hospitality and how you connect with people. A friendly tone can make all the difference.
Tailor Your Application:Make sure to customise your application to fit the Front of House role. Highlight any relevant experience in customer service or teamwork, and don’t forget to mention why you’re excited about joining our Inn!
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured responses that are easy to read. Avoid jargon and focus on what makes you a great fit for our team.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role there!
How to prepare for a job interview at The Kingslodge Inn
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for customer service during the interview. Share specific examples of how you've gone above and beyond to create memorable experiences for guests in previous roles.
✨Be Ready for Role-Play Scenarios
Expect to engage in role-play scenarios where you might have to demonstrate how you'd handle various situations, like greeting a guest or taking an order. Practising these interactions beforehand can help you feel more confident and prepared.
✨Highlight Your Team Spirit
Since teamwork is crucial in a fast-paced environment, be prepared to discuss how you work well with others. Share stories that showcase your ability to collaborate and contribute to a positive atmosphere.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions that show your interest in the role and the company. Inquire about their training programmes or how they celebrate team achievements to demonstrate your eagerness to be part of their award-winning team.
