At a Glance
- Tasks: Lead the housekeeping team, ensuring cleanliness and guest satisfaction in a vibrant pub environment.
- Company: Join an award-winning pub group known for exceptional hospitality and a supportive culture.
- Benefits: Enjoy paid breaks, discounts on food and stays, and a birthday holiday.
- Other info: Great career growth opportunities in a beautiful location near historic Durham.
- Why this job: Be part of a friendly team that values respect and makes people happy every day.
- Qualifications: Strong communication skills and a passion for cleanliness are essential.
The predicted salary is between 18900 - 23100 £ per year.
What makes the perfect pub?
It’s great ales, delicious food, a welcoming atmosphere, and the warm welcome from a team that’s at the heart of everything we do.
The Inn Collection Group is a multi-award-winning pubs with rooms company, proudly located in some of the most outstanding destinations across the North of England and Wales.
At ICG, we deliver exceptional hospitality by living and breathing our core values of respect, customer focused, warmth, , and honesty, all with the goal of Making People Happy.
How we say thank you!
- Celebrate your birthday with an extra paid holiday.
- Build your future with support from our Lead-Inn development program.
- Take the time you need to rest and recharge; Paid Breaks are on us.
- Enjoy 50% off food at any of our Inns
- Relax with a stay at any of our Inns during January, February, and March for just £1.
- Take advantage of the chance to explore our beautiful locations, with 1/3 off room bookings all year round.
- Experience a spontaneous trip away with £50 on same day bookings
- It’s not just for you—your loved ones can enjoy 15% off bed and breakfast too!
- 24/7 confidential support is always there when you need it with our Employee Assistance Programme
- Tronc (…that’s tips to me and you)
- Contribute to a company that gives back through our Give-inn back scheme
- Join an award-winning team recognised as the Best Pub Employer at the Publican Awards.
Combine the best of city living with the relaxed atmosphere of the countryside at this cosy inn in Durham.
Surrounded by the peaceful woodland of Flass Vale, it’s hard to believe The Kingslodge Inn is just a ten-minute stroll from the heart of historic Durham with its UNESCO World Heritage Site of Durham Cathedral and adjoining Castle, t’s a hidden gem that combines serene surroundings with easy access to the city’s rich history and vibrant atmosphere.
You’ll Fit Right Inn
As Housekeeping Supervisor, you’ll be at the heart of the team, deputising in the absence of the Head Housekeeper while maintaining a friendly, detail-oriented approach.
You’ll take pride in your work, remain calm under pressure, exceed guest expectations by responding effectively to requests.
Your duties will include cleaning rooms to our high standards, ensuring public areas are clean and welcoming, promptly reporting maintenance issues, and following safety guidelines.
You’ll work closely with the team to create memorable visits, manage stocks of linen, towels, and room supplies, and train new and existing team members.
Providing updates to the General Manager will be part of your role, ensuring seamless operations and exceptional guest experiences.
If you have strong communication skills, a passion for cleanliness, and thrive in a supportive team environment then we think you’ll fit right inn...
This role gives Victorija the chance to grow their skills and balance their personal life. Watch Victorija’s video to learn more about our Housekeeping roles.
https://careers. inncollectiongroup. com/join-inn
Housekeeping Supervisor in Durham employer: The Kingslodge Inn
The Inn Collection Group is an exceptional employer, offering a vibrant work culture that prioritises employee well-being and growth. With a focus on hands-on learning through the Chef Academy, you will receive extensive training and support while working in a stunning location near historic Durham. Enjoy unique benefits such as paid breaks, discounts on food and accommodation, and the opportunity to be part of an award-winning team dedicated to making people happy.
StudySmarter Expert Advice🤫
We think this is how you could land Housekeeping Supervisor in Durham
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like The Kingslodge Inn. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to The Kingslodge Inn
Don't be shy about reaching out to The Kingslodge Inn directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Housekeeping Supervisor in Durham
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about The Kingslodge Inn and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at The Kingslodge Inn
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
