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- Tasks: Lead a vibrant team to deliver exceptional service and memorable experiences.
- Company: Charming gastropub with a unique community vibe.
- Benefits: 50% off food, 20% off drinks, and growth opportunities.
- Other info: Dynamic role with a focus on teamwork and excellence.
- Why this job: Be part of a passionate team in a lively environment.
- Qualifications: Experience in hospitality leadership and a passion for customer service.
The predicted salary is between 25000 - 30000 £ per year.
Stretching from the vibrant streets of Birmingham to the bustling heart of London, each pub exudes its own distinct charm and character, reflecting the unique personality of its community. Despite their individuality, they all share a unifying hallmark: the dedication of talented and passionate staff who take pride in delivering not just quality service, but memorable experiences that keep guests coming back time and time again. Snuggly tucked into the corner of Bessels Green, and within walking distance of Sevenoaks station, is this cosy gastropub. Featuring two large open‑plan dining rooms, kitted out with three open fires, a small snug bar and large patio and beer garden.
As a Supervisor, you play a key role in the smooth and successful operation of our business. You will lead by example, ensuring daily tasks are completed efficiently while maintaining a positive and safe environment for both staff and guests. This position requires a hands‑on approach, excellent communication skills, and the ability to inspire and support team members during shifts.
Key Responsibilities- Oversee the day‑to‑day operations, ensuring all tasks are completed to the highest standard.
- Support and guide team members during shifts, fostering collaboration and a positive work environment.
- Take charge of running individual shifts, ensuring seamless service and operational efficiency.
- Ensure every guest has an outstanding experience, resolving issues promptly and professionally.
- Monitor and enforce compliance with health and safety regulations, maintaining a safe environment for staff and guests.
- Uphold company standards and policies while contributing to a culture of excellence and accountability.
- Previous experience in a supervisory or team leadership role, preferably in hospitality or retail.
- Strong organizational skills with the ability to multitask and prioritize under pressure.
- A passion for delivering exceptional customer experiences.
- Excellent problem‑solving abilities and attention to detail.
- Knowledge of health and safety regulations and a commitment to ensuring compliance.
- A positive attitude, with the ability to motivate and inspire a team.
- A supportive and inclusive work environment.
- Opportunities for personal and professional growth.
- 50% off food, 20% off drinks at all Mosaic Pub and Dining Venues.
Compensation: Competitive salary
FOH Supervisor in Sevenoaks employer: The Kings Head
Contact Detail:
The Kings Head Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land FOH Supervisor in Sevenoaks
✨Tip Number 1
Get to know the company culture! Before your interview, spend some time researching the pub and its vibe. This will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice your communication skills! As a Supervisor, you'll need to inspire and support your team. Try role-playing common scenarios with a friend to boost your confidence and ensure you can handle any situation that comes your way.
✨Tip Number 3
Show off your problem-solving skills! Think of examples from your past experiences where you've resolved issues quickly and effectively. This will demonstrate your ability to keep things running smoothly during busy shifts.
✨Tip Number 4
Apply through our website! We love seeing candidates who take the initiative. Plus, it gives you a chance to showcase your enthusiasm for the role right from the start. Don't miss out on this opportunity!
We think you need these skills to ace FOH Supervisor in Sevenoaks
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the hospitality industry shine through. We want to see that you’re not just looking for a job, but that you genuinely care about creating memorable experiences for our guests.
Tailor Your CV: Make sure your CV highlights relevant experience, especially in supervisory roles. We love seeing how your past roles have prepared you for this position, so don’t be shy about showcasing your leadership skills and achievements.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your writing is easy to read and free of jargon. This helps us get a quick sense of who you are and what you bring to the table.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at The Kings Head
✨Know the Venue Inside Out
Before your interview, take some time to research the gastropub and its unique offerings. Familiarise yourself with their menu, atmosphere, and any special events they host. This will not only show your genuine interest but also help you discuss how you can contribute to enhancing the guest experience.
✨Showcase Your Leadership Skills
As a FOH Supervisor, you'll need to lead by example. Prepare examples from your past experiences where you've successfully managed a team or resolved conflicts. Highlight your ability to inspire and motivate others, as this is crucial for creating a positive work environment.
✨Demonstrate Problem-Solving Abilities
Think of specific scenarios where you've had to think on your feet in a busy environment. Be ready to discuss how you handled challenges, especially in customer service situations. This will illustrate your capability to maintain operational efficiency and ensure every guest has an outstanding experience.
✨Emphasise Health and Safety Knowledge
Since compliance with health and safety regulations is key, brush up on relevant guidelines before your interview. Be prepared to discuss how you would enforce these standards while maintaining a safe and welcoming environment for both staff and guests.