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- Tasks: Lead a dynamic team to deliver exceptional service and memorable experiences.
- Company: Charming gastropub with a vibrant community atmosphere.
- Benefits: 50% off food, 20% off drinks, and competitive salary.
- Other info: Supportive environment with opportunities for personal and professional growth.
- Why this job: Be part of a passionate team and make every guest's visit unforgettable.
- Qualifications: Experience in hospitality leadership and a passion for customer service.
The predicted salary is between 24000 - 30000 £ per year.
Stretching from the vibrant streets of Birmingham to the bustling heart of London, each pub exudes its own distinct charm and character, reflecting the unique personality of its community. Despite their individuality, they all share a unifying hallmark: the dedication of talented and passionate staff who take pride in delivering not just quality service, but memorable experiences that keep guests coming back time and time again. Snuggly tucked into the corner of Bessels Green, and within walking distance of Sevenoaks station, is this cosy gastropub. Featuring two large open‑plan dining rooms, kitted out with three open fires, a small snug bar and large patio and beer garden.
As a Supervisor, you play a key role in the smooth and successful operation of our business. You will lead by example, ensuring daily tasks are completed efficiently while maintaining a positive and safe environment for both staff and guests. This position requires a hands‑on approach, excellent communication skills, and the ability to inspire and support team members during shifts.
Key Responsibilities- Oversee the day‑to‑day operations, ensuring all tasks are completed to the highest standard.
- Support and guide team members during shifts, fostering collaboration and a positive work environment.
- Take charge of running individual shifts, ensuring seamless service and operational efficiency.
- Ensure every guest has an outstanding experience, resolving issues promptly and professionally.
- Monitor and enforce compliance with health and safety regulations, maintaining a safe environment for staff and guests.
- Uphold company standards and policies while contributing to a culture of excellence and accountability.
- Previous experience in a supervisory or team leadership role, preferably in hospitality or retail.
- Strong organizational skills with the ability to multitask and prioritize under pressure.
- A passion for delivering exceptional customer experiences.
- Excellent problem‑solving abilities and attention to detail.
- Knowledge of health and safety regulations and a commitment to ensuring compliance.
- A positive attitude, with the ability to motivate and inspire a team.
- A supportive and inclusive work environment.
- Opportunities for personal and professional growth.
- 50% off food, 20% off drinks at all Mosaic Pub and Dining Venues.
Compensation: Competitive salary
FOH Supervisor in Kent employer: The Kings Head
Contact Detail:
The Kings Head Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land FOH Supervisor in Kent
✨Tip Number 1
Get to know the pub culture! Spend some time in the venue you're applying for. Chat with staff and customers to understand the vibe. This will help you connect during interviews and show your genuine interest.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on social media. Ask them about their experiences and any tips they might have. A friendly face can make all the difference when it comes to landing that job!
✨Tip Number 3
Prepare for the interview by practising common questions. Think about how your past experiences relate to the role of a Supervisor. We want to see your passion for delivering exceptional customer experiences shine through!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team and ready to contribute to our culture of excellence.
We think you need these skills to ace FOH Supervisor in Kent
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the hospitality industry shine through. We want to see that you’re not just looking for a job, but that you genuinely care about creating memorable experiences for our guests.
Tailor Your CV: Make sure your CV highlights relevant experience, especially in supervisory roles. We love seeing how your past roles have prepared you for this position, so don’t be shy about showcasing your leadership skills and any achievements!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure to communicate your skills and experiences effectively without unnecessary fluff. This helps us see your potential quickly!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at The Kings Head
✨Know the Venue Inside Out
Before your interview, take some time to research the gastropub and its unique offerings. Familiarise yourself with their menu, atmosphere, and any special events they host. This knowledge will not only impress the interviewers but also show your genuine interest in becoming part of their team.
✨Showcase Your Leadership Skills
As a FOH Supervisor, you'll need to lead by example. Prepare examples from your past experiences where you've successfully managed a team or resolved conflicts. Highlight how you inspired your colleagues and maintained a positive environment, as this is crucial for the role.
✨Demonstrate Problem-Solving Abilities
Think of specific scenarios where you've had to think on your feet and resolve issues quickly. Whether it was a customer complaint or a staffing challenge, be ready to discuss how you handled these situations effectively. This will showcase your ability to maintain operational efficiency under pressure.
✨Emphasise Your Passion for Customer Experience
The job requires a commitment to delivering exceptional service. Be prepared to talk about what great customer service means to you and share any relevant experiences. Show that you understand the importance of creating memorable experiences for guests, as this aligns perfectly with the pub's values.