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- Tasks: Welcome guests, take orders, and create a memorable dining experience.
- Company: Join the award-winning Inn Collection Group, known for exceptional hospitality.
- Benefits: Enjoy paid breaks, birthday leave, and 50% off food at our Inns.
- Other info: Work in a stunning location with great career development opportunities.
- Why this job: Be the friendly face that makes every guest feel at home.
- Qualifications: A positive attitude and passion for customer service are essential.
The predicted salary is between 20000 - 25000 £ per year.
What makes the perfect pub? It’s great ales, delicious food, a welcoming atmosphere, and the warm welcome from a team that’s at the heart of everything we do. The Inn Collection Group is a multi‑award‑winning pubs with rooms company, proudly located in some of the most outstanding destinations across the North of England and Wales. At ICG, we deliver exceptional hospitality by living and breathing our core values of respect, customer focused, warmth, and honesty, all with the goal of Making People Happy.
Nestled in the picturesque village of Newton under Roseberry, The King’s Head Inn is a quintessential country pub, offering a welcoming atmosphere and a prime location in Captain Cook Country. With easy access to the stunning North York Moors National Park and the Cleveland Way, it’s the perfect spot to enjoy a vibrant, rewarding environment while surrounded by natural beauty.
You’ll Fit Right Inn. As a member of our Front of House team, you are the first smile that welcomes guests and the friendly face that ensures their experience is warm and memorable from start to finish. Your positive attitude, attentiveness, and passion for hospitality make our Inn a welcoming place for every visitor. You will greet guests, take orders, serve dishes from the kitchen, and recommend drinks from our selection. You will work in a fast‑paced environment, delivering exceptional customer service and helping create an enjoyable atmosphere that guests love to visit.
Benefits:
- Celebrate your birthday with an extra paid holiday.
- Build your future with support from our Lead‑Inn development program.
- Take the time you need to rest and recharge.
- Paid Breaks are on us.
- Enjoy 50% off food at any of our Inns.
- Relax with a stay at any of our Inns during January, February, and March for just £1.
- Explore our beautiful locations, with 1/3 off room bookings all year round.
- Experience a spontaneous trip away with £50 on same day bookings.
- Your loved ones can enjoy 15% off bed and breakfast.
- 24/7 confidential support is always there when you need it with our Employee Assistance Programme.
- Tronc (…that’s tips to me and you).
- Contribute to a company that gives back through our Give‑inn back scheme.
- Join an award‑winning team recognised as the Best Pub Employer at the Publican Awards.
- Age‑related pay rates apply for Under 21s.
Front of House Team Member in Great Ayton employer: The Kings Head Inn
Contact Detail:
The Kings Head Inn Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Team Member in Great Ayton
✨Tip Number 1
Get to know the pub scene! Visit local pubs, chat with staff, and soak up the atmosphere. This will not only give you insights into what makes a great pub but also help you connect with potential employers.
✨Tip Number 2
Practice your customer service skills! Role-play with friends or family, focusing on how to greet guests warmly and handle different situations. The more comfortable you are, the better you'll shine in interviews.
✨Tip Number 3
Network like a pro! Attend local events or join hospitality groups online. You never know who might have a lead on a Front of House position or can offer you some insider tips.
✨Tip Number 4
Apply through our website! It’s the best way to show your interest directly to us. Plus, we love seeing candidates who take that extra step to connect with our team.
We think you need these skills to ace Front of House Team Member in Great Ayton
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your passion for hospitality and what makes you tick. A warm and friendly tone can go a long way in making your application stand out.
Tailor Your Application: Make sure to tailor your application to the Front of House role at The King’s Head Inn. Highlight any relevant experience you have in customer service or hospitality, and connect it back to our core values of respect, warmth, and honesty. This shows us you understand what we’re all about!
Be Specific About Your Skills: We love to see specific examples of your skills in action! Whether it’s handling busy shifts or creating memorable guest experiences, share stories that demonstrate your abilities. This helps us picture you as part of our team and how you’ll contribute to making people happy.
Apply Through Our Website: Don’t forget to apply through our website! It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the info you need about the position and our amazing benefits right there!
How to prepare for a job interview at The Kings Head Inn
✨Know the Company
Before your interview, take some time to research The Inn Collection Group. Understand their core values like respect, warmth, and customer focus. This will help you align your answers with what they stand for and show that you're genuinely interested in being part of their team.
✨Show Your Passion for Hospitality
As a Front of House Team Member, your enthusiasm for hospitality is key. Be ready to share examples of how you've created memorable experiences for guests in the past. Highlight your positive attitude and how you thrive in fast-paced environments.
✨Prepare for Common Questions
Think about questions you might be asked, such as how you handle difficult customers or work under pressure. Practise your responses so you can answer confidently. Remember, they want to see how you would fit into their welcoming atmosphere.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or what a typical day looks like. This shows your interest in the role and helps you determine if it’s the right fit for you.