At a Glance
- Tasks: Lead the front of house team, ensuring guests have a memorable experience.
- Company: Join an award-winning pub group known for exceptional hospitality.
- Benefits: Enjoy paid breaks, birthday holidays, and discounts on food and accommodation.
- Other info: Explore career growth opportunities and enjoy a supportive work environment.
- Why this job: Be part of a vibrant team in a stunning location while making people happy.
- Qualifications: Passion for customer service and leadership skills are essential.
The predicted salary is between 24000 - 36000 £ per year.
What makes the perfect pub? It’s great ales, delicious food, a welcoming atmosphere, and the warm welcome from a team that’s at the heart of everything we do. The Inn Collection Group is a multi‑award‑winning pubs with rooms company, proudly located in some of the most outstanding destinations across the North of England and Wales. At ICG, we deliver exceptional hospitality by living and breathing our core values of respect, customer focused, warmth, and honesty, all with the goal of Making People Happy.
Nestled in the picturesque village of Newton under Roseberry, The King’s Head Inn is a quintessential country pub, offering a welcoming atmosphere and a prime location in Captain Cook Country. With easy access to the stunning North York Moors National Park and the Cleveland Way, it’s the perfect spot to enjoy a vibrant, rewarding environment while surrounded by natural beauty.
How we say thank you!
- Celebrate your birthday with an extra paid holiday.
- Build your future with support from our Lead‑Inn development program.
- Take the time you need to rest and recharge; Paid Breaks are on us.
- Enjoy 50% off food at any of our Inns.
- Relax with a stay at any of our Inns during January, February, and March for just £1.
- Take advantage of the chance to explore our beautiful locations, with 1/3 off room bookings all year round.
- Experience a spontaneous trip away with £50 on same day bookings.
- Your loved ones can enjoy 15% off bed and breakfast too!
- 24/7 confidential support is always there when you need it with our Employee Assistance Programme.
- Tronc (…that’s tips to me and you).
- Contribute to a company that gives back through our Give‑inn back scheme.
- Join an award-winning team recognised as the Best Pub Employer at the Publican Awards.
You’ll Fit Right Inn
As a Front of House Supervisor, you are not just the first smile that welcomes guests but a vital part of ensuring their experience is warm and memorable from start to finish. Working closely with the Assistant Manager, you help guide and support the team, creating a positive and lively atmosphere for guests and staff alike. From greeting guests and overseeing service to stepping in to resolve challenges and ensuring smooth operations, no two days are the same. Your enthusiasm, professionalism, and leadership make our Inn a place guests love to visit and where our team thrives.
If you thrive in a fast‑paced environment, have a passion for customer service, and are committed to delivering exceptional experiences, we think you’ll fit right inn.
FOH Supervisor in Great Ayton employer: The Kings Head Inn
The Inn Collection Group is an exceptional employer, offering a vibrant and supportive work culture that prioritises employee growth and development. With unique benefits such as paid breaks, generous discounts, and a comprehensive Chef Academy programme, you will thrive in a welcoming environment while enjoying the stunning surroundings of Newton under Roseberry. Join our award-winning team and embark on a rewarding culinary journey where your passion for food can flourish.
StudySmarter Expert Advice🤫
We think this is how you could land FOH Supervisor in Great Ayton
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website to see how they interact with customers and what values they promote. This will help you connect with them during your chat.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on showcasing your passion for customer service and how you can contribute to making guests happy at The King’s Head Inn.
✨Tip Number 3
Dress the part! Make sure you look smart and professional, but also comfortable. You want to show that you’re ready to jump into the fast-paced environment while still being approachable and friendly.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace FOH Supervisor in Great Ayton
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your passion for hospitality and what makes you tick. A warm and friendly tone can go a long way in making your application stand out.
Tailor Your Application:Make sure to tailor your application to the Front of House Supervisor role. Highlight your relevant experience and skills that align with our core values of respect, warmth, and customer focus. This shows us that you understand what we’re all about and how you can contribute to our team.
Be Specific About Your Experience:Don’t just list your previous jobs; give us specific examples of how you’ve created memorable experiences for guests or resolved challenges in a fast-paced environment. We love hearing about real-life situations where you’ve made a difference!
Apply Through Our Website:We encourage you to apply through our website for the best chance of success. It’s super easy, and you’ll find all the info you need about the role and our company. Plus, it helps us keep track of your application better!
How to prepare for a job interview at The Kings Head Inn
✨Know the Company Inside Out
Before your interview, take some time to research The Inn Collection Group. Understand their core values like respect and customer focus, and think about how you can embody these in your role as a Front of House Supervisor. This will show your genuine interest and help you connect with the interviewers.
✨Showcase Your Customer Service Skills
As a Front of House Supervisor, exceptional customer service is key. Prepare examples from your past experiences where you’ve gone above and beyond for guests. Think about times you resolved challenges or created memorable experiences, as this will highlight your suitability for the role.
✨Demonstrate Leadership Qualities
In this role, you’ll be guiding and supporting your team. Be ready to discuss your leadership style and how you motivate others. Share specific instances where you’ve led a team successfully, especially in a fast-paced environment, to illustrate your capability.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how they celebrate successes. This not only shows your enthusiasm but also helps you gauge if the company culture aligns with your values.
