At a Glance
- Tasks: Support the General Manager in daily operations and lead a vibrant team.
- Company: Join an award-winning pub group known for exceptional hospitality.
- Benefits: Enjoy paid breaks, discounts on food, and a £1 stay at our Inns.
- Other info: Work in beautiful locations with great career development opportunities.
- Why this job: Be part of a welcoming team that makes guests feel at home.
- Qualifications: Experience in food and hospitality with strong customer service skills.
The predicted salary is between 30000 - 42000 £ per year.
What makes the perfect pub? It’s great ales, delicious food, a welcoming atmosphere, and the warm welcome from a team that’s at the heart of everything we do. The Inn Collection Group is a multi‑award‑winning pubs with rooms company, proudly located in some of the most outstanding destinations across the North of England and Wales. At ICG, we deliver exceptional hospitality by living and breathing our core values of respect, customer focused, warmth, honesty, all with the goal of Making People Happy.
How we say thank you!
- Celebrate your birthday with an extra paid holiday.
- Build your future with support from our Lead‑Inn development program.
- Take the time you need to rest and recharge; Paid Breaks are on us.
- Enjoy 50% off food at any of our Inns.
- Relax with a stay at any of our Inns during January, February, and March for just £1.
- Take advantage of the chance to explore our beautiful locations, with 1/3 off room bookings all year round.
- Experience a spontaneous trip away with £50 on same‑day bookings.
- Your loved ones can enjoy 15% off bed and breakfast too!
- 24/7 confidential support is always there when you need it with our Employee Assistance Programme.
- Tronc (…that’s tips to me and you).
- Contribute to a company that gives back through our Give‑inn back scheme.
Join an award‑winning team recognised as the Best Pub Employer at the Publican Awards. Nestled in the picturesque village of Newton under Roseberry, The King’s Head Inn is a quintessential country pub, offering a welcoming atmosphere and a prime location in Captain Cook Country. With easy access to the stunning North York Moors National Park and the Cleveland Way, it’s the perfect spot to enjoy a vibrant, rewarding environment while surrounded by natural beauty.
You’ll Fit Right Inn
As an Assistant Manager you will be key to supporting the General Manager in ensuring that our Inn feels like a home away from home for our guests. Reporting directly to the General Manager, you will play a key role in leading the team, managing daily operations, and creating a welcoming and efficient environment for both staff and guests. In this role, you will work closely with the General Manager to oversee daily duties, lead a team to deliver company standards, and manage the Inn’s day‑to‑day operations.
You’ll need to be hands‑on and approachable, leading by example, and fostering a positive and collaborative atmosphere. You will handle everything from managing shift operations in our busy, fast‑paced environment to conducting administrative tasks, liaising with Chefs, Management, and Suppliers. This includes stocktake and ordering, handling accounts management, and being available for occasional sleepovers and guest responses.
If you have a strong background in food and hospitality, a passion for customer service, and the ability to inspire and motivate a team, we think you’ll fit right inn… This role encourages our Assistant Managers to lead, mentor, and create impactful results for the team.
Assistant Manager in Great Ayton employer: The Kings Head Inn
The Inn Collection Group is an exceptional employer, offering a vibrant and supportive work culture that prioritises employee growth and development. With unique benefits such as paid breaks, generous discounts, and a comprehensive Chef Academy programme, you will thrive in a welcoming environment while enjoying the stunning surroundings of Newton under Roseberry. Join our award-winning team and embark on a rewarding culinary journey where your passion for food can flourish.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manager in Great Ayton
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website to see what they're all about. This will help you connect with the team and show that you're genuinely interested in being part of their welcoming atmosphere.
✨Tip Number 2
Practice your people skills! As an Assistant Manager, you'll be leading a team and interacting with guests. Role-play common scenarios with a friend to boost your confidence and showcase your customer service passion during the interview.
✨Tip Number 3
Prepare some questions for your interviewers! Asking about their Lead-Inn development program or how they celebrate team successes shows that you're keen to grow and contribute to their award-winning team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're tech-savvy and ready to embrace the digital side of hospitality.
We think you need these skills to ace Assistant Manager in Great Ayton
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your passion for hospitality and what makes you tick. A bit of warmth and honesty goes a long way in making your application stand out.
Tailor Your Application:Make sure to tailor your application to the Assistant Manager role specifically. Highlight your relevant experience in food and hospitality, and how you embody our core values like respect and customer focus. This shows us that you understand what we're all about!
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to break down your skills and experiences, making it easier for us to see why you’d be a great fit for our team.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our company culture right there. We can’t wait to hear from you!
How to prepare for a job interview at The Kings Head Inn
✨Know the Company Inside Out
Before your interview, take some time to research The Inn Collection Group. Understand their core values, mission, and what makes them stand out in the hospitality industry. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Leadership Skills
As an Assistant Manager, you'll need to demonstrate your ability to lead and inspire a team. Prepare examples from your past experiences where you've successfully managed a team or handled a challenging situation. Highlight how you foster a positive atmosphere and motivate others to deliver exceptional service.
✨Prepare for Scenario-Based Questions
Expect to face scenario-based questions that assess your problem-solving skills and customer service approach. Think about situations where you've had to deal with difficult customers or manage busy shifts. Practising your responses will help you feel more confident during the interview.
✨Ask Thoughtful Questions
At the end of the interview, you'll likely have the chance to ask questions. Use this opportunity to inquire about the team culture, training opportunities, or how success is measured in the role. This shows that you're not just interested in the job, but also in how you can grow and contribute to the company.
