FOH Supervisor

FOH Supervisor

Full-Time 28400 - 29000 £ / year (est.) No working from home possible
The Kings Head Inn

At a Glance

  • Tasks: Welcome guests and ensure a memorable experience while leading a vibrant team.
  • Company: Join an award-winning pub group known for exceptional hospitality.
  • Benefits: Enjoy paid breaks, birthday holidays, and 50% off food at our Inns.
  • Other info: Great career growth opportunities with support from our Lead-Inn development programme.
  • Why this job: Be part of a fun, fast-paced environment in stunning locations.
  • Qualifications: Passion for customer service and ability to thrive under pressure.

The predicted salary is between 28400 - 29000 £ per year.

What makes the perfect pub? It’s great ales, delicious food, a welcoming atmosphere, and the warm welcome from a team that’s at the heart of everything we do. The Inn Collection Group is a multi‑award‑winning pubs with rooms company, proudly located in some of the most outstanding destinations across the North of England and Wales. At ICG, we deliver exceptional hospitality by living and breathing our core values of respect, customer focused, warmth, and honesty, all with the goal of Making People Happy.

Benefits

  • Celebrate your birthday with an extra paid holiday.
  • Build your future with support from our Lead‑Inn development program.
  • Take the time you need to rest and recharge; Paid Breaks are on us.
  • Enjoy 50% off food at any of our Inns.
  • Relax with a stay at any of our Inns during January, February, and March for just £1.
  • Take advantage of the chance to explore our beautiful locations, with 1/3 off room bookings all year round.
  • Experience a spontaneous trip away with £50 on same day bookings.
  • It’s not just for you—your loved ones can enjoy 15% off bed and breakfast too.
  • 24/7 confidential support is always there when you need it with our Employee Assistance Programme.
  • Tronc (…that’s tips to me and you).
  • Contribute to a company that gives back through our Give‑inn back scheme.
  • Join an award‑winning team recognised as the Best Pub Employer at the Publican Awards.

Location

Nestled in the picturesque village of Newton under Roseberry, The King’s Head Inn is a quintessential country pub, offering a welcoming atmosphere and a prime location in Captain Cook Country. With easy access to the stunning North York Moors National Park and the Cleveland Way, it’s the perfect spot to enjoy a vibrant, rewarding environment while surrounded by natural beauty.

Role Overview

You’ll Fit Right Inn. As a Front of House Supervisor, you are not just the first smile that welcomes guests but a vital part of ensuring their experience is warm and memorable from start to finish. Working closely with the Assistant Manager, you help guide and support the team, creating a positive and lively atmosphere for guests and staff alike.

Responsibilities

  • Greet guests and oversee service.
  • Stepping in to resolve challenges and ensuring smooth operations.

Expectations & Qualifications

If you thrive in a fast‑paced environment, have a passion for customer service, and are committed to delivering exceptional experiences, we think you’ll fit right inn.

FOH Supervisor employer: The Kings Head Inn

The Inn Collection Group is an exceptional employer, offering a vibrant and supportive work culture that prioritises employee growth and development. With unique benefits such as paid breaks, generous discounts, and a comprehensive Chef Academy programme, you will thrive in a welcoming environment while enjoying the stunning surroundings of Newton under Roseberry. Join our award-winning team and embark on a rewarding culinary journey where your passion for food can flourish.

The Kings Head Inn

Contact Details:

The Kings Head Inn Recruitment Team

We think you need these skills to ace FOH Supervisor

Customer Service
Team Leadership
Conflict Resolution
Communication Skills
Operational Management
Problem-Solving Skills
Attention to Detail