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- Tasks: Serve delicious food and create memorable experiences for our guests.
- Company: Join the award-winning Heartwood Collection, known for its cosy pubs and brasseries.
- Benefits: Enjoy competitive pay, flexible hours, and fantastic discounts on food and retail.
- Other info: Exciting growth opportunities with plans to expand to over 60 locations by 2027.
- Why this job: Be part of a vibrant team and grow your career in a thriving hospitality environment.
- Qualifications: Great people skills and a passion for delivering excellent service.
The predicted salary is between 12 - 15 £ per hour.
At Heartwood Collection, we’re on the lookout for passionate and vibrant individuals to join our team as a Waiter / Waitress. We’re an award-winning group of cosy pubs and atmospheric brasseries that truly feel like home. From the elegance of Brasserie Blanc to the charm of Heartwood Inns, we pride ourselves on serving fresh, seasonal dishes to our local communities.
What we offer:
- Pay is based on National Living Wage + TRONC
- Bespoke training and development through our Stepping Stones programme
- Access to the Employee Assistance Program with Hospitality Action
- Instant pay access through EarlyPay
- Enhanced Maternity & Paternity leave
- Up to £1,500 Referral Bonus
- 50% off food at any Heartwood Inns or Brasserie Blanc, plus a 20% discount for family and friends
- A birthday gift and Long Service Recognition
- Discounts on hundreds of retailers and experiences via Reward Gateway
- Cycle to Work Scheme
About You:
- You’re a people person with great interpersonal skills and love making guests feel special
- You’re flexible, reliable, and passionate about delivering excellent service
- Have an interest in great quality food and high standards
Heartwood Collection is a multi-award-winning hospitality group:
- Sunday Times Best Places to Work winner 2024
- Double winner at the Publican Awards 2024
- Best Pub Brand/ Concept at the Publican Awards 2025
At Heartwood Collection, we’re excited about the future. With over 40 locations now and plans to expand to more than 60 by 2027, including over 500 bedrooms, there’s never been a better time to join us. We’re committed to growing our team with progression opportunities across our estate. Join us and be part of a community that’s warm, genuine, and full of life.
Please note, we cannot take applications from overseas or that require sponsorship.
Server/Waiter/Waitress in Cheltenham employer: The Kings Arms, Prestbury
Contact Detail:
The Kings Arms, Prestbury Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Server/Waiter/Waitress in Cheltenham
✨Tip Number 1
Get to know the Heartwood Collection vibe! Visit our pubs and brasseries, soak in the atmosphere, and chat with staff. This will help you understand what we value and show your genuine interest when you apply.
✨Tip Number 2
Network like a pro! Connect with current employees on social media or at local events. A friendly face can make all the difference when it comes to landing that waiter or waitress role.
✨Tip Number 3
Show off your personality during interviews! We love passionate people who can connect with guests. Be yourself, share your experiences, and let your enthusiasm for great service shine through.
✨Tip Number 4
Apply directly through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities and updates about our growing team.
We think you need these skills to ace Server/Waiter/Waitress in Cheltenham
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your passion for hospitality and how you connect with people.
Tailor Your Application: Make sure to tailor your application to the role of Waiter/Waitress. Highlight any relevant experience you have in customer service or food and drink, and mention why you’re excited about joining Heartwood Collection specifically.
Be Clear and Concise: Keep your application clear and to the point. Use simple language and avoid jargon. We appreciate straightforwardness, so make it easy for us to see why you’d be a great fit for our team!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at The Kings Arms, Prestbury
✨Know the Menu Inside Out
Before your interview, take some time to familiarise yourself with the menu and the types of dishes served at Heartwood Collection. Being able to discuss the food and drink offerings shows your genuine interest in the role and helps you connect with the interviewers.
✨Show Off Your People Skills
As a waiter or waitress, your ability to interact with guests is crucial. During the interview, share examples of how you've made customers feel special in previous roles. This will demonstrate your passion for excellent service and your interpersonal skills.
✨Be Ready for Role-Play Scenarios
Expect to engage in role-play during the interview, where you might be asked to handle a difficult customer or take an order. Practising these scenarios beforehand can help you feel more confident and showcase your problem-solving abilities.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training programmes or opportunities for progression within the company. This shows that you're not just interested in the job but also in growing with Heartwood Collection.