At a Glance
- Tasks: Lead a dynamic team to deliver exceptional customer experiences in a vibrant pub setting.
- Company: The King William, a historic pub with a modern twist and a welcoming atmosphere.
- Benefits: Enjoy 28 days holiday, pension scheme, and discounts on food and drinks.
- Other info: Be part of a local institution with a rich history and a loyal customer base.
- Why this job: Join a fun, supportive team and develop your career in the hospitality industry.
- Qualifications: Previous leadership experience and a passion for food and beer are essential.
The predicted salary is between 24000 - 30000 € per year.
The King William reopened in 2023 under Wells & Co management following a total major refurbishment which has transformed the pub, adding to the olde worlde charm and providing all the facilities expected of a contemporary Managed Pub. The King William dates back to the 1600s, making it one of the oldest buildings in Kempston and a local institution, attracting a loyal crowd from Kempston as well as visitors from nearby Bedford and Milton Keynes.
With a reputation built upon wholesome quality pub food, the King William is renowned for its warm welcome and enticing environment. Grade II listed, with flagstone floors, a feature fireplace, and a spacious garden, it embodies the charm of a delightful country pub.
Position
- Taking responsibility for the customer journey, ensuring their experience is second to none
- Taking accurate orders and working closely with kitchen staff
- Ensuring payments and receipts are correct
- Confidently recommending menu and drinks offerings
- Observing service and standards and reporting any incidents or issues
- Being a supportive and proactive leader
Requirements
- Previous leadership experience in a hospitality or customer-facing environment
- Enthusiasm and passion for food and beer
- The ability to deliver excellent customer service and great teamwork in a fast-paced and pressurised environment
- A result-driven and ambitious individual keen to develop your career and your teams
Benefits
- 28 days holiday
- Company pension scheme
- Retail and beer discounts
- Fun culture surrounded by a supportive team
- 50% off food on shift
- Refer a friend bonus
- Employee Assistance programme
- Benefits portal
- 30% dining discount at all managed houses
Supervisor in Kempston employer: The King William
The King William is an exceptional employer, offering a vibrant work culture that celebrates teamwork and a passion for hospitality. With a focus on employee growth, staff enjoy benefits such as 28 days of holiday, a company pension scheme, and generous discounts, all within the charming setting of a historic pub that attracts a loyal clientele. Join us to be part of a supportive team dedicated to delivering outstanding customer experiences in a beautifully refurbished environment.
StudySmarter Expert Advice🤫
We think this is how you could land Supervisor in Kempston
✨Tip Number 1
Network like a pro! Get chatting with folks in the hospitality scene, whether it's at local events or online. You never know who might have the inside scoop on job openings at places like The King William.
✨Tip Number 2
Show off your personality! When you get that interview, let your enthusiasm for food and beer shine through. Share your passion for creating memorable customer experiences – it’s what they’re looking for!
✨Tip Number 3
Be proactive! If you see a job you fancy, don’t just wait around. Apply through our website and follow up with a friendly email to express your interest. It shows initiative and can set you apart from the crowd.
✨Tip Number 4
Prepare for the unexpected! In hospitality, things can get hectic. Think about how you’d handle tricky situations or customer complaints, and be ready to share those examples during your interview.
We think you need these skills to ace Supervisor in Kempston
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for hospitality shine through! We love candidates who are genuinely excited about food and drink, so share your experiences and what makes you tick in this industry.
Tailor Your Application:Make sure to customise your application to reflect the specific role of Supervisor at The King William. Highlight your leadership experience and how it aligns with our values of excellent customer service and teamwork.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on your relevant skills and experiences that make you a great fit for our team.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at The King William
✨Know the Venue Inside Out
Before your interview, take some time to research The King William. Familiarise yourself with its history, the recent refurbishment, and what makes it a local favourite. This will show your genuine interest in the pub and help you connect with the interviewers.
✨Showcase Your Leadership Skills
As a Supervisor, you'll need to demonstrate your leadership experience. Prepare specific examples of how you've successfully led a team in a fast-paced environment. Highlight any challenges you faced and how you overcame them to ensure excellent customer service.
✨Be Ready to Discuss the Menu
Since the role involves recommending menu items, brush up on the types of food and drinks offered at The King William. Think about how you would suggest pairings or upsell items, and be prepared to share your thoughts during the interview.
✨Emphasise Your Passion for Hospitality
Let your enthusiasm for food and beer shine through. Share personal experiences that reflect your passion for the hospitality industry. This could be anything from your favourite dining experiences to how you enjoy creating memorable moments for customers.
