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- Tasks: Lead guest experience and manage front of house services in a rural pub.
- Company: Charming rural pub and accommodation provider in Argyll.
- Benefits: Competitive salary, tips, bonuses, and a vibrant work environment.
- Why this job: Be hands-on and create memorable experiences for guests in a beautiful setting.
- Qualifications: Experience in hospitality management and a passion for excellent service.
- Other info: Join a friendly team and enjoy a dynamic work atmosphere.
The predicted salary is between 30000 - 42000 £ per year.
A rural pub and accommodation provider is seeking a Front of House and Accommodation Manager to lead guest experience at their premises in Argyll. The successful candidate will oversee front of house services, manage guest accommodations, and ensure high standards of hospitality. This role is for an experienced hospitality manager who enjoys being hands-on and visible. Competitive salary based on experience along with benefits such as tips and bonuses.
Guest Experience & Rooms Manager employer: The Kilchrenan Inn
Contact Detail:
The Kilchrenan Inn Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Guest Experience & Rooms Manager
✨Tip Number 1
Get to know the company! Research the rural pub and accommodation provider before your interview. Understanding their values and guest experience philosophy will help you tailor your answers and show that you're genuinely interested in the role.
✨Tip Number 2
Show off your hands-on experience! In hospitality, it's all about being visible and approachable. Share specific examples of how you've improved guest experiences in previous roles, and don’t shy away from discussing any challenges you’ve overcome.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn to get insider tips about the company culture and expectations. This can give you an edge during interviews and help you make a lasting impression.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It shows initiative and gives us a chance to see your enthusiasm for the role right from the start.
We think you need these skills to ace Guest Experience & Rooms Manager
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for the hospitality industry shine through. We want to see how your experiences have shaped your approach to guest service and how you can bring that passion to our rural pub.
Be Specific About Your Experience: Don’t just list your previous roles; tell us about specific achievements and challenges you've faced in managing front of house services. We’re looking for someone who can demonstrate their hands-on experience and how it relates to the role.
Tailor Your Application: Make sure to customise your application to reflect the job description. Highlight your skills in managing guest accommodations and maintaining high standards of hospitality, as these are key to what we’re looking for.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status.
How to prepare for a job interview at The Kilchrenan Inn
✨Know the Venue Inside Out
Before your interview, make sure you research the pub and accommodation provider thoroughly. Familiarise yourself with their services, guest reviews, and any unique features they offer. This will not only show your genuine interest but also help you tailor your answers to align with their values.
✨Showcase Your Hands-On Experience
As the role requires a hands-on approach, be ready to share specific examples from your past experiences where you directly improved guest satisfaction or managed front of house operations. Highlighting your practical skills will demonstrate that you’re the right fit for this active role.
✨Prepare for Scenario-Based Questions
Expect questions that assess how you would handle various guest situations. Think about potential challenges in hospitality and prepare your responses. For instance, how would you deal with an unhappy guest? Having clear, structured answers will showcase your problem-solving abilities.
✨Emphasise Team Leadership Skills
Since you'll be leading a team, it’s crucial to convey your leadership style. Share examples of how you've motivated staff, resolved conflicts, or improved team performance in previous roles. This will reassure them that you can maintain high standards of hospitality while fostering a positive work environment.
