At a Glance
- Tasks: Sell tickets and merchandise while providing top-notch service to cricket fans.
- Company: Iconic cricket venue in Greater London with a focus on customer experience.
- Benefits: Join an inclusive team and enjoy a vibrant match-day atmosphere.
- Why this job: Be part of unforgettable experiences and connect with passionate sports fans.
- Qualifications: Strong communication skills; retail experience is a bonus but not essential.
- Other info: Fast-paced environment with opportunities to grow and develop your skills.
The predicted salary is between 24000 - 36000 £ per year.
An iconic cricket venue located in Greater London is seeking customer-focused individuals for match-day operations. Responsibilities include selling tickets and merchandise while providing excellent service to fans.
Ideal candidates will possess strong communication skills, be friendly and reliable, and work well in fast-paced environments. Retail experience is a plus but not required.
This role offers the chance to be part of an inclusive team committed to delivering exceptional experiences for attendees.
Matchday Ticketing & Retail Specialist employer: The Kia Oval - Surrey County Cricket Club
Contact Detail:
The Kia Oval - Surrey County Cricket Club Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Matchday Ticketing & Retail Specialist
✨Tip Number 1
Get to know the venue and its offerings inside out! Familiarise yourself with the ticketing process and merchandise available. This way, when you chat with fans, you can provide them with all the info they need and show off your passion for the game.
✨Tip Number 2
Practice your communication skills! Whether it’s chatting with friends or role-playing with a mate, being friendly and approachable is key. Remember, fans are there for a great experience, so let your personality shine through!
✨Tip Number 3
Don’t underestimate the power of teamwork! Connect with your potential colleagues during the interview process. Show that you’re ready to jump in and support each other on match days. A strong team makes for an unforgettable experience for fans!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and eager to be part of our inclusive team. Let’s make those match days unforgettable together!
We think you need these skills to ace Matchday Ticketing & Retail Specialist
Some tips for your application 🫡
Show Your Passion for Cricket: When writing your application, let your love for cricket shine through! Mention any experiences you've had at matches or how you enjoy being part of the fan community. This will show us that you're not just looking for a job, but you genuinely care about the sport and the fans.
Highlight Your Customer Service Skills: Since this role is all about providing excellent service to fans, make sure to emphasise any customer service experience you have. Even if it's not in retail, share examples of how you've helped others or created positive experiences. We want to see that you can keep a friendly face, even in a busy environment!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you'd be a great fit for the team. Remember, less is often more!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our team and what we stand for!
How to prepare for a job interview at The Kia Oval - Surrey County Cricket Club
✨Know Your Venue
Familiarise yourself with the cricket venue and its history. Being able to discuss its significance and what makes it special will show your enthusiasm for the role and help you connect with the interviewers.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think about situations where you went above and beyond to help a customer, as this role is all about creating memorable experiences for fans.
✨Practice Communication Scenarios
Since strong communication skills are key, practice common interview questions that require you to demonstrate these skills. Role-playing with a friend can help you articulate your thoughts clearly and confidently.
✨Emphasise Teamwork
This position is part of an inclusive team, so be ready to discuss your experience working collaboratively. Share specific examples of how you’ve contributed to a team environment, especially in fast-paced settings.
