Operations Executive in London

The Operations Executive is a key member of the Operations team responsible for delivering world-class venue operations at The Kia Oval. The role supports the planning, coordination, and delivery of both match day and non-match day events. Reporting into the Venue Operations & Security Manager, and working closely with the Staffing Operations Manager, this position is vital to the smooth running of logistics, security, safety planning, stewarding documentation, and wider operational administration.

Key Responsibilities

• Support the coordination and delivery of all logistical requirements for events, including but not limited to: road closures, car parks, radios, channel allocations and crowd barriers.
• Act as key liaison for venue mapping; maintain updated venue layouts for match day events.
• Liaise with the Head of Health & Safety to ensure pre-event checks are carried out and communicated for all matchdays.
• Lead on producing match day briefing documents and stewarding packs in coordination with the Operations team and other departments within the business.
• Ensure all departments are briefed and aligned with event requirements.
• Produce and process purchase orders using the Club’s internal PO system, ensuring correct budget allocation when required.
• Manage and monitor stock of radios, signage, and equipment, maintaining operational readiness for each event.
• Attend and minute planning meetings, track actions and ensure follow-ups are delivered.
• Support delivery of operational elements within CAPEX, including procurement and contractor coordination.
• Assist with internal safety planning and tendering processes where required.
• Assist with match day uniform logistics, stewarding handbooks, and equipment readiness.
• Work collaboratively on operational aspects of the staffing lifecycle – ensuring staff facilities, welfare, and equipment are ready and appropriate.
• Coordinate staffing deployments in conjunction with the Staffing Operations Manager and Venue Operations & Security Manager.
• Provide general administrative support to staffing-related logistics on high-profile match days and major event build-ups.
• Act as an internal point of contact for operational queries from other departments.
• Liaise with key external partners and contractors when required.

Requirements

Essential

• 1–2+ years' experience in operations, events, venue management or sports-related environments.
• Strong administrative skills with excellent attention to detail and accuracy.
• Proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint).
• Clear and confident written and verbal communication skills.
• Comfortable managing competing priorities in high-pressure, live event settings.
• Proven ability to collaborate across multiple teams and external stakeholders.

Preferred

• Understanding of sports ground safety guidance.
• Previous experience working in staffing or operational logistics.

Desirable

• Level 4 Diploma in Spectator Safety Management (or working towards).

Benefits

At Surrey County Cricket Club, we are proud of the Clubs values, offering a friendly working environment where we want everyone to feel like they belong. No matter which area of the business you join, you’ll find there are plenty of opportunities to learn new skills and develop a rewarding career. We also offer a comprehensive package of benefits including private healthcare, a performance-based bonus, life assurance, a non-contributory pension scheme, an employee assistance programme, up to 28 days holidays each year, complimentary staff tickets and membership passes, a free staff restaurant at the Kia Oval and local discounts.

We are committed to building and nurturing a diverse, inclusive, and equitable community where individuals from all backgrounds feel valued, respected, and empowered. We believe that diverse teams lead to stronger ideas and better outcomes. That’s why we’re committed to building an inclusive Club that reflects a wide range of backgrounds, experiences, and perspectives. We’re keen to hear from people from all walks of life and especially encourage applications from those in underrepresented groups—your unique perspective matters to us.

Surrey County Cricket Club is committed to safeguarding and protecting the children, young people, and adults at risk that we work with. We ensure that we have a range of policies and procedures in place which promote safeguarding and safer working practice across our Club.

To Apply

Please apply with a CV and cover letter outlining why you are suitable for this role and stating current salary. Closing date for applications is Friday 13th February. The first stage of interviews will take place week commencing xxx.

We want to make all opportunities at Surrey County Cricket Club accessible to anyone who wants to apply. If submitting a written application is not the best way to tell us about your skills and experience, please let us know and we will discuss it with you.