Armed Forces Community- Matchday Steward

Surrey County Cricket Club is committed to making sure cricket is a game for everyone. We believe that cricket should be based on the concepts of fair play, teamwork, and meritocracy and we know that there is work to do to make cricket truly accessible. We are looking for people to join us on the journey of handing cricket over to future generations as the most inclusive and diverse sport in the world.

Hours of Work

• Casual – Part Time
• Flexible dependent on the planned fixtures
• Weekend and bank holiday working

The Position

We are looking for casual matchday stewards who are members of the armed forces community. Your top priority will be fulfilling safety and security duties, providing the best-in-class service to stadium attendees and enhancing the supporter and customer experience. You will be positioned in various locations around the stadium staffing the turnstiles, exit gates, the stands etc. You will need to be available for match-days, which could be during the evening or at weekends. This is a great opportunity for those who want to enjoy flexibility in their work patterns, and some earn extra money.

What You’ll Do

• Provide information and assistance to spectators and staff arriving at the Kia Oval.
• Check tickets of all spectators arriving at the venue. If they are in an incorrect location, redirect them accordingly.
• Monitor and control spectators during ingress and egress to limit overcrowding.
• Deal with spectator/crowd disruptions.
• Assist with the evacuation of the venue and direct spectators to the relevant holding areas as directed by your supervisor.
• Report any incidents or potential hazards to your supervisor or control room and take any immediate action that may be needed.

Requirements

• Enthusiastic individual who can work well in a team and follow instruction.
• Reliable and self-motivated.
• Strong time-keeping skills.
• Well presented at all times.
• Professional with high standards and integrity.

Essential Requirements

• Member of the armed forces community.
• Candidates must be aged 18 or over.
• Full right to work in the UK.
• Great communication skills – both written and verbal.
• Excellent customer service skills.

Benefits

• Salary and benefits – £14.80 per hour excluding holiday pay.
• Complimentary meal and drink provided each shift.

To Apply

Please submit your CV along with a cover letter outlining why you are suitable for this role and your connection to the armed forces community. Surrey County Cricket Club will ensure that all existing and potential employees receive equal consideration and is committed to the elimination of unlawful or unfair discrimination on the grounds of any of the protected characteristics. We are actively encouraging applications from a diverse range of applicants to ensure we are attracting and hiring candidates who may be underrepresented in the organisation. We particularly encourage applications from Women and Black, Asian and Minority Ethnic (BAME) backgrounds in line with our strategic vision and business priorities. Surrey County Cricket Club is committed to safeguarding and protecting the children, young people, and adults at risk that we work with. All posts are subject to a process of vetting, including the disclosure of criminal records if required and the seeking of references. We ensure that we have a range of policies and procedures in place which promote safeguarding and safer working practice across our organisation.